What is the check-in and check-out policy at The Reef Coco Beach Resort & Spa?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
The Reef Coco Beach Resort & Spa, Playa del Carmen
107US$
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Key details
About the Hotel
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Steps from the beach
Very good
7.4
7.6
4.1
3.3
Loved by The Reef Coco Beach Resort & Spa guests
"The hotel is situated in a beautiful beach front location, spotlessly clean and well maintained."
"This hotel is in a great location for going out in Playa Del Carmen."
"The beach location gives the hotel its charm and the morning / evening beach walks are not to be missed ☀️☀️☀️"
The Reef Coco Beach Resort & Spa - A beachfront all-inclusive resort with family-friendly dining, a swim-up pool bar, and proximity to 5th Avenue
The Reef Coco Beach Resort & Spa provides a beachfront all-inclusive experience, with rooms featuring private balconies, king or double beds, and amenities like air conditioning and a mini fridge. The resort includes buffet breakfast and lunch at Miramar, as well as à la carte options at Italian and Mexican restaurants like Rosinella and Terraza Grill. Guests can enjoy a swim-up pool bar, non-motorized watersports, and evening entertainment. Located just a five-minute walk from 5th Avenue, The Reef Coco Beach also offers easy access to the ferry to Cozumel Island, 45 minutes from Cancun International Airport. The Reef Travel Shop provides excursion bookings.
Pros
The beachfront location is a five-minute walk from 5th Avenue.
The resort has a swim-up pool bar serving cocktails and non-alcoholic beverages.
Multiple dining options include buffet, Italian, and Mexican cuisine.
Cons
Some bars and restaurants require Premium Package access.
Premium drinks are only available to guests with Premium bracelets.
Must-do experiences
- Savor authentic tacos at El Fogon, a local favorite.
- Visit the vibrant 5th Avenue for unique shops and street art.
- Explore the ancient ruins of Tulum, just a short drive away.
- Relax on the serene beaches of Akumal and spot sea turtles.
- Experience local culture at the Parque Fundadores with live shows.
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Select your room type
The Reef Coco Beach Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room Garden View
2 persons
315 sq. feet
1 King-size bed
Shower
Balcony
room details
Superior Room Pool View
2 persons
315 sq. feet
1 King-size bed
Shower
Balcony
room details
Premium Room Partial Ocean View
2 persons
315 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Premium Room Garden View
2 persons
315 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Hairdresser
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
The Reef Coco Beach Resort & Spa offers a delightful array of dining options that cater to diverse palates, from tantalizing Asian flavors to authentic Mexican cuisine. Each restaurant promises a unique atmosphere, perfect for savoring both familiar dishes and local specialties at any time of day.
Samurai
Asian
Ambiance
Modern
Key Offerings
Indulge in a captivating array of traditional Japanese dishes with 'cook-your-own' options, allowing guests to engage with their meal preparation.
Reservation
Recommended
Dinner: Tuesday to Sunday, 18:30 - 22:00
Miramar
International
Ambiance
Family friendly
Key Offerings
A buffet offering hearty breakfast and lunch options alongside an expansive dinner menu that accommodates vegetarian and gluten-free diets, perfect for family meals.
Reservation
Not needed
Breakfast: 06:30 - 11:00; Lunch: 12:30 - 15:00; Dinner: 18:30 - 22:30 (Daily)
Sabor Latino
Mexican
Ambiance
Traditional
Key Offerings
Savor the authentic tastes of Mexico with classic dishes in a vibrant setting that reflects local culture.
Reservation
Recommended
Dinner: Monday to Sunday, 18:30 - 22:00
Rosinella
Italian
Ambiance
Romantic
Key Offerings
Experience intimate dining with savory Italian specialties, ideal for a romantic evening under the stars.
Reservation
Recommended
Dinner: Monday to Sunday, 18:30 - 22:00
The Reef Coco Beach Resort & Spa Location
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
1.2
mi
Mall
Quinta Alegria Shopping Mall
5100 ft
Beach
Mamita's Beach Club
2500 ft
Beach
Kool Beach Club
3100 ft
Landmark
Los Fundadores Park
1.4
mi
Gallery
Tierra Huichol
2200 ft
Gallery
Galeria Luis Sottil
2900 ft
Gallery
La Galeria de Playa Art Gallery
3100 ft
Landmark
Caminarte
3100 ft
Gallery
Riviera Art Gallery
3800 ft
Beach
Playacar
5000 ft
Landmark
Ambarte
4100 ft
Museum
3D Museum of Wonders
1.3
mi
Landmark
Arte en Playa
4300 ft
Landmark
Xavage Park by Xcaret
2500 ft
Landmark
The Union
2300 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1.2
mi
Store
ME Dive Center
2800 ft
Beach
Playa Mamitas
3000 ft
Landmark
Playa Publica 88
1.3
mi
Night club
Coco Bongo
1.2
mi
Landmark
Galeria Lamanai
5200 ft
Aquarium
Aquarium Beach
1.1
mi
Shopping Area
Plaza Las Americas
4100 ft
Beach
Point Esmeralda
1.6
mi
Church
Nuestra Senora del Carmen Catholic Church
2.0
mi
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Albatros
Martina Beach Club
700 ft
Beach
Shangri-la's Beach
1800 ft
Shangri-la Caribe Beach Village Resort
1700 ft
Restaurants
Salento
900 ft
Avenida 46 Norte
Ojo De Agua Pdc
1200 ft
Av. CTM 20
It Ganesha
1500 ft
Calle 44 Corner with 1ra Avenida Norte
Balche Playa
1900 ft
Quinta Av
El Zorro Plateado
1700 ft
Avenida 1
Milos Restaurant
1600 ft
Calle 38 Norte Mz 8 Lt 2
Luma taverna del mar
1700 ft
Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido
Colectivo Mexicano Cervecero
2100 ft
5th Ave Between Calle 40 and 42
Trujillos Cantina de Selva
2000 ft
Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos
El pirata
2200 ft
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
Explore Playa del Carmen
Explore Playa del Carmen
Quinta Avenida
25 minutes' walk
A vibrant street filled with shops, cafes, and nightlife, offering a true taste of Playa del Carmen.
Mamita's Beach Club
12 minutes' walk
A popular beach destination known for its lively atmosphere, music events, and beachside service.
Los Fundadores Park
25 minutes' walk
A picturesque park featuring a significant sculpture and stunning ocean views, perfect for family outings.
3D Museum of Wonders
25 minutes' walk
An interactive art museum showcasing stunning 3D artwork, ideal for unique photo opportunities.
Salento
3 minutes' walk
An Italian eatery known for its artisanal pasta and rustic atmosphere; vegetarian options available.
Ojo De Agua Pdc
5 minutes' walk
A casual spot featuring fresh juices and healthy meals crafted from local ingredients.
It Ganesha
6 minutes' walk
An Indian restaurant offering authentic curry and specialties; vegan options are available.
El Zorro Plateado
6 minutes' walk
Traditional Mexican dishes served in a laid-back setting; known for its friendly service.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel The Reef Coco Beach Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
196
Former name
Grand Coco Bay Mexico
Reviews and Ratings
Feedback about The Reef Coco Beach Resort & Spa from previous guests about their experience.
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Pros
Comfortable rooms
Helpful staff
Clean beach
Cons
Lukewarm food
Clogged toilets
Guest reviewsbased on 1562 reviews
Christian from Germany
Couple
Superior Room Pool View
5 nights in November 2025
|
Reviewed:February 14, 2026
9.0/10
Fantastic stay, great amenities
short waiting timesfun activitiesamazing organization
I found several bars with short waiting times. I was also very happy that the activities were fun. Boris, Edgar, Michel, Valeria and Carolina were amazing at organizing them.
I found one minor issue, not all dishes were labelled, so I needed to ask staff.
Location
9/10
The hotel is right beside the public beach. It was nice to walk along. Fifth avenue is also a short walk. It is an amazing experience and safe for tourists.
Service
10/10
All the staff was friendly, and they cleaned up all the trash and sargassum every morning. The beach was clean every day. Victor helped us with luggage at the start of our trip and kept it safe.
Rooms
9/10
The rooms were very clean. This. The cleaning lady was polite and did a wonderful job. I really appreciated it.
Facilities
8/10
I found lots of sporting equipment, for example a soccer ball, football, and volleyball. It was easy to borrow. The pool is very good and well maintained. This is important to me.
Dining
9/10
I went to the mexican restaurant twice. The food was amazing. The italian and japanese restaurants were also excellent. I would definitely recommend them to anyone. The buffet is very good!
0 Helpful
|
Luke from Australia
Single
superior room pool view
5 nights in November 2025
|
Reviewed:January 23, 2026
7/10
decent hotel stay
large poolavailable sunbedsfun pool barmold smellsulfur showerhard beds
the pool was large with ample space for everyone. i found sunbeds always available. the pool bar was fun , especially with the hot weather.
our room was clean but smelled of mold , the shower water smelled of sulfur. our mini fridge had some pop but no bottled water or beer. our bed and pillows were rock hard.
0 Helpful
Brian from United States
Family with children
superior room pool view
5 nights in November 2025
|
Reviewed:January 02, 2026
9/10
fantastic family fun!
amazing staffbeautiful beachgood food varietygreat prices
the service was very nice, especially from boris, kenneth, kritel, and erandi. they really were very good with their friendliness. antonio at the travel agency offered great prices for excursions, it was super helpful.. we really had an amazing time. the beach is beautiful, and the food had a good variety.
i found the bed to be a bit too firm for my liking.
Rooms
9/10
the room was well-kept. it had a pleasant view of the pool. the room included two separate sinks and a rainfall shower. a mini fridge was available for keeping drinks cold .
0 Helpful
|
FAQs
About The Reef Coco Beach Resort & Spa
How far is The Reef Coco Beach Resort & Spa from Cancun International Airport?
The hotel is approximately 45 km from Cancun International Airport, which takes about 45 minutes by car.
What dining options are available at The Reef Coco Beach Resort & Spa?
The hotel features four on-site restaurants serving a variety of international cuisines.
Which nearby attractions can guests visit from The Reef Coco Beach Resort & Spa?
Nearby attractions include 5th Avenue shopping and dining (0.5 km) and the ferry to Cozumel Island (1 km).
What recreational activities are available at The Reef Coco Beach Resort & Spa?
Guests can enjoy snorkeling, diving, kayaking, and a kids' club among other recreational activities.
Is parking available at The Reef Coco Beach Resort & Spa?
Public parking is available on-site for free without the need for a reservation.
What room amenities does The Reef Coco Beach Resort & Spa provide?
Rooms are equipped with air conditioning, a flat-screen TV, a safety deposit box, and a private balcony or terrace.
What wellness facilities are offered at The Reef Coco Beach Resort & Spa?
The hotel has a full-service spa providing massages, beauty treatments, and a hot tub.
What languages are spoken by the staff at The Reef Coco Beach Resort & Spa?
The staff is bilingual, speaking both English and Spanish.
What family-friendly amenities are available at The Reef Coco Beach Resort & Spa?
The hotel offers a children's play area, a kids' club, and babysitting services.
How close is The Reef Coco Beach Resort & Spa to the beach?
The hotel is located about 0.3 km from the beach.
What are the payment methods accepted at The Reef Coco Beach Resort & Spa?
Accepted payment methods include American Express, Visa, and MasterCard.
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