The Reef Coco Beach Resort & Spa, Playa del Carmen

This hotel offers a mix of positives like comfortable rooms and friendly staff, but the service suffered due to issues at the reception desk and lobby bar. The location, right above a lively Sports Bar, may not suit everyone, especially light sleepers. However, it's conveniently close to the beach. The dining options were somewhat limited, but the included snacks were a nice touch.

The hotel is wonderfully located right by the public beach with easy access to 5th Avenue, making it convenient for exploring. The room was spacious and modern with a balcony offering scenic views, but the noise from the Sports Bar below could be bothersome at times. The included breakfast was a highlight, although the Dutch products might not appeal to everyone. Overall, it's a decent choice for the price paid.

Staying at this hotel was a mixed experience. The rooms were lovely with king beds and awesome ground-level terraces offering great views, but the service was lacking, especially at the main lobby reception desk and lobby bar. The location was convenient, close to a vibrant area but also by a loud sports bar. The dining experience was enjoyable, particularly for traditional Irish pancakes, and the facilities were generally good.

I had a mix of experiences during my stay at the hotel. The rooms were comfortable and clean with fresh towels and toiletries, which was great. However, the service was not up to par, especially at the main lobby reception desk and lobby bar. The location was convenient, but being right above the Sports Bar made it very loud until late at night. The included dining was a highlight with delicious dishes like an octopus millefeuille.

The hotel offers a great location with friendly staff, but the dining experience could be improved with more options. The rooms are clean and comfortable, making for a pleasant stay.