The Pelham London - Starhotels Collezione, London
About the Hotel
The Pelham London - Starhotels Collezione - A luxury boutique hotel in South Kensington with Italian dining and museum proximity
This five-star boutique hotel occupies a Victorian townhouse in South Kensington, featuring 51 individually designed rooms with eclectic furnishings by Kit Kemp. All accommodations include LCD TVs, Marshall Bluetooth speakers, minibars, Penhaligon's bath products, and free Wi-Fi, with some offering views of South Kensington through floor-to-ceiling windows. La Trattoria by Alfredo Russo serves Italian cuisine with a Michelin-starred chef's interpretation of traditional dishes, offering breakfast, lunch, dinner, and afternoon tea with British and Italian elements. The property provides a 24-hour fitness room with cardiovascular equipment and free weights, five meeting rooms accommodating up to 40 guests, and pet-friendly rooms for an additional £40 fee. Situated directly across from South Kensington Underground Station, The Pelham London - Starhotels Collezione places guests within a five-minute walk of the Natural History Museum, Science Museum, and Victoria and Albert Museum, with Harrods and the Royal Albert Hall within 0.5 miles.
Pros
Direct proximity to South Kensington Underground Station and three major museums within 984.3 ft
Individually designed rooms with high-end amenities including Marshall speakers and Penhaligon's products
Michelin-starred Italian dining at La Trattoria by Alfredo Russo serving breakfast, lunch, and dinner
Five meeting and event spaces with capacity for up to 40 guests and full technological support
Pet-friendly policy accommodating small and medium-sized dogs for an additional fee
Cons
Some room categories have limited square footage starting at 194 ft²
The fitness facility focuses primarily on cardiovascular and free weight equipment without additional amenities
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Tea and coffee facilities
- Armchair
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located with easy access to tourist attractions, museums, and transportation options. The rooms offer comfort and necessary amenities, although some may need decor updates. The service is exceptionally friendly and helpful, with standout staff members making the stay more enjoyable. The dining options provide a good variety of quality selections. Overall, a great choice for a stay in this bustling area.
The hotel location is perfect, just across the tube station, making it wonderfully central with easy access to key attractions. The rooms, though expensive, were not as spacious as expected, with a narrow corridor causing inconvenience. The service was exceptional, with staff going above and beyond to assist in any situation. Dining options were limited, but served in a fancy atmosphere. Overall, a great stay with some room for improvement.
My stay at the hotel was a mixed experience. Although the room was generally very dark and old-fashioned, it was well-appointed with nice amenities. The service, with the honesty bar, was very helpful and attentive. The location was amazing, perfect for exploring Kensington and Chelsea, but the dining experience was average. Overall, it was a decent stay with some room for improvement.
I had mixed feelings about this hotel. The rooms were dimly lit and had tired, stained wallpaper from room to room, and they were a lot smaller than I expected. On the bright side, the service was a bit unreliable, but Daniella at the front desk was a standout. The location couldn't have been better, with great positioning near the tube and museums, and right across from South Kensington tube station. The dining experience was okay, a bit delayed, but traditional local cakes were a nice touch. Despite some drawbacks, the facilities were decent.
I had a mixed experience at the hotel. The rooms, though slightly small, were furnished luxuriously. The check-in process was a bit delayed, but the hotel's location was perfect for exploring London. The dining options could be improved, but overall, it was a convenient stay.
The hotel offers excellent rooms and a warm atmosphere, perfect for relaxing with a glass of wine. However, the dining experience may not meet expectations. The location is fantastic, just steps away from South Kensington tube station and surrounded by restaurants and shops.
The hotel is located perfectly, just in front of South Kensington station, offering bright and well-furnished rooms with a pleasant view. The 'honest bar' and fireplace add a cozy touch, although the rooms are a bit small for luggage. The service is top-notch, with helpful and organized staff catering to our every need. The location is brilliant, with easy access to buses, taxis, and the underground, ideal for exploring central London. Dining options may not be the best, but the hotel makes up for it with other facilities and amenities.
My stay at the hotel was a mix of positives and negatives. The rooms were well furnished, bright, and equipped with all comforts. However, the size of the room was extremely small, not matching the impression from the booking. The view of South Kensington station was nice, but contacting reception via phone was a challenge during our stay.
The hotel offers rooms that are comfortable and cozy, great and helpful staff, but the experience was marred by disappointment. The location is central and convenient, with easy access to transport. The dining, while fancy, was expensive and lacked variety.
The hotel had a very awkwardly shaped, small room, which was extremely disappointing. However, the friendly and helpful service, especially from Concierge Krisztian and Front Desk Clerk Daniela, stood out as the best part of the stay. The location was perfect, right across the street from a tube station, offering excellent food and a nice relaxing ambiance. The dining experience was phenomenal with a wide range of high-quality choices. Despite the room's shortcomings, the hotel's overall service and location made up for it.
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