The Reef 28 Hotel & Spa (Adults Only), Playa del Carmen
About the Hotel
The Reef 28 Hotel & Spa (Adults Only) - A 5-star boutique hotel with ocean views, fine dining, and rooftop infinity pool
This 5-star adults-only boutique hotel features spacious suites with air conditioning, private terraces, and ocean or city views. The property includes two fine dining restaurants: Cachito, serving Mexican cuisine with innovative twists by Chef Margarita Carrillo, and Asiatico, offering flavors of the far east. Veintiocho provides buffet breakfast from 7 am to 11 am. The Roof 28 rooftop lounge features an infinity pool with ocean views, upbeat music, and food and drinks. Located in Centro, The Reef 28 Hotel & Spa (Adults Only) is within 0.5 miles of landmarks including Arte en Playa, Playacar, Aquarium Beach, and Quinta Alegria Shopping Mall. Restaurant menus are available via QR code download at check-in. A continental breakfast is available each morning at The Reef 28.
Pros
Rooftop infinity pool with ocean views and lounge atmosphere
Two fine dining restaurants featuring Mexican and Asian cuisine
Spacious suites with private terraces and air conditioning
Adults-only environment in Centro location near multiple landmarks
Cons
Minibar is included only in the All Inclusive plan
Different policies and supplements apply when booking more than 8 rooms
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Adults only
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Multilingual staff
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- Breakfast room
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
Spa & Leisure
- Infinity pool
- Rooftop pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Open-air bath
Room features
- Air conditioning
- VIP room facilities
- Sitting area
- Terrace
- Garden furniture
- Bottled water
- Dining table
- Trouser press
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
I absolutely loved my stay at this hotel! The location is amazing, right near the downtown area and close to the beach. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the late-night music from nearby bars was a bit too much. The dining options were limited, but the make-your-own pancake machine was a fun touch.
I absolutely loved my stay at this hotel. The location was perfect, just steps away from the beach and surrounded by amazing restaurants. The rooms were clean and cozy, and the staff was incredibly friendly. However, the dining options were a bit lacking. Overall, it was a great value for the money.
I couldn't have asked for a better stay! The hotel boasts a prime location near the bustling downtown area of Playa del Carmen and is conveniently close to the beach. The rooms are spacious and modern, offering a cozy balcony to enjoy the views. However, the noise from the neighboring bars can be a bit disruptive late at night. The service is top-notch with a dedicated staff that has been serving guests for years.
My stay at the hotel was simply amazing! The location was perfect, right near the hustle and bustle of Playa del Carmen downtown area, and the rooms were incredibly clean and comfortable. The staff was super friendly, which made my experience even better. However, the dining options left a bit to be desired, and the price could have been more budget-friendly. Overall, a great stay with a few minor drawbacks.
I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with a fantastic view of the city. The staff was incredibly friendly and accommodating, making my experience truly memorable. However, the dining options were a bit limited, and Wi-Fi was not included, which was a downside. The location was perfect, right in the heart of town, making it convenient for exploring and enjoying the local attractions.
The hotel is ideally situated, close to downtown and near a wide range of amenities. The rooms are spacious and modern, offering various bed options and some with balconies adding a special touch to relaxation. The service could be more attentive, especially at the reception desk. The hotel's location is a major highlight, providing easy access to the city's main attractions. The dining experience, although limited, offers delicious wood-fired pizza. The facilities are well-maintained and add to the overall comfort of the stay.