The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Beach photoThe Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Exterior photoThe Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Exterior photo

The Reef 28 Hotel & Spa (Adults Only), Playa del Carmen

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From$81 /night
Check-in
12Aug
Check-out
13Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720
-
Close to the beach
Great
8.0
8.6
/10
4.3
3.7
/5

The Reef 28 Hotel & Spa (Adults Only) - A luxury boutique hotel with two fine dining restaurants and rooftop infinity pool

The Reef 28 Hotel & Spa (Adults Only) features a rooftop infinity pool with ocean views, two fine dining restaurants, and boutique-style accommodations. The signature restaurant, Cachito, offers an exclusive menu designed by Chef Margarita Carrillo, blending Mexican flavors with innovative twists. The buffet restaurant, Veintiocho, serves breakfast from 7 AM to 11 AM. The Reef 28 provides air-conditioned rooms with private terraces, some offering sea or city views, and a rooftop pool. Nearby landmarks include Aquarium Beach (0.5 km), Quinta Alegria Shopping Mall (0.5 km), and Coco Bongo (1 km). Guests can also explore local dining options like Ah Cacao Chocolate Cafe (0.5 km) and Restaurante Cachito (0.5 km). The property is located in Playa del Carmen's Centro district.

Pros

The rooftop infinity pool provides ocean views and a relaxed ambiance.

Cachito, the signature restaurant, features an exclusive menu curated by a renowned chef.

The hotel's location is within walking distance of beaches, shopping, and entertainment.

Cons

Minibar services are only included in the All Inclusive plan.

Room bookings exceeding eight may require different policies and additional fees.

Must-do experiences

  • Savor the fish tacos at El Fogon for an unforgettable meal.
  • Visit the Frida Kahlo Museum, just a short trip from the hotel.
  • Stroll through the local artisans' market in Parque Fundadores.
  • Catch the sunset at the stunning Mamitas Beach Club nearby.
  • Explore the ancient ruins of Tulum, a must-see day trip.

Select your room type

The Reef 28 Hotel & Spa (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Luxurious Master Suite
    2 persons
    100 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Balcony
  • Deluxe Junior Suite Partial Ocean View
    2 persons
    45 sq. feet
    2 Double beds
    Air conditioning
    Balcony
  • Deluxe Junior Suite City View
    2 persons
    45 sq. feet
    2 Double beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Great
8.3/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Dining Onsite

At The Reef 28 Hotel & Spa, guests can indulge in a culinary adventure featuring authentic Mexican flavors, contemporary Asian dishes, and international delights. With stunning rooftop views and a modern ambiance, each dining venue promises a distinct and memorable experience celebrated for its diverse offerings and relaxing atmosphere.
  • Cachito

    Mexican
    Ambiance
    Modern and vibrant, with an inviting atmosphere.
    Key Offerings
    An exclusive menu crafted by celebrated Chef Margarita Carrillo, featuring traditional Mexican dishes adapted for diverse dietary needs including vegetarian, vegan, and gluten-free options.
    Reservation
    Recommended.
    Open daily for lunch and dinner from 12:30 PM to 10:30 PM.
  • El Asiático

    Asian
    Ambiance
    Sleek and modern, perfect for a cozy dinner setting.
    Key Offerings
    A unique dining experience focusing on vivid Asian flavors, with options for vegetarians, vegans, and gluten-free diners.
    Reservation
    Recommended.
    Open for dinner on Tuesday, Thursday, and Saturday from 6:00 PM to 10:30 PM.
  • Veintiocho

    International Buffet
    Ambiance
    Bright and airy, with an open layout that encourages social dining.
    Key Offerings
    A delightful buffet offering breakfast, lunch, dinner, and cocktail hour experiences, accommodating various dietary preferences.
    Reservation
    Not necessary.
    Breakfast from 7:00 AM to 11:00 AM, dinner from 6:00 PM to 10:30 PM daily.
  • Roof Top

    Casual Dining
    Ambiance
    Trendy rooftop lounge with breathtaking city views and a glamorous infinity pool.
    Key Offerings
    Enjoy lunchtime and dinner options alongside refreshing drinks in a lively setting, enhanced by upbeat music.
    Reservation
    Not necessary.
    Open daily for lunch and dinner from 11:00 AM to 10:30 PM.

Location

1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720
Explore Playa del Carmen
Explore Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
Quinta Avenida
11 minutes walking
A vibrant street filled with shops, restaurants, and entertainment, making it a must-visit for shopping and nightlife.
Los Fundadores Park
Los Fundadores Park
18 minutes walking
A scenic park with a beautiful beachside promenade, perfect for relaxing, people-watching, and enjoying local events.
3D Museum of Wonders
3D Museum of Wonders
13 minutes walking
An interactive art museum featuring stunning 3D wall paintings that create incredible photo opportunities.
Coco Bongo
Coco Bongo
10 minutes walking
World-renowned for its spectacular shows and vibrant nightlife, Coco Bongo promises an unforgettable entertainment experience.
Snorkeling at Aquarium Beach
8 minutes walking
Enjoy the vibrant underwater life with easy snorkeling access right from the beach; rentals available nearby.
Yoga Classes
5 minutes walking
Local studios offer serene yoga sessions perfect for relaxation; many cater to various skill levels and include beach views.
Cenote Adventures
10 minutes drive
Experience thrilling cenote diving or swimming, with guided tours available to explore these natural wonders.
Restaurante Cachito
1 minute walking
Quaint eatery serving authentic Mexican dishes in a cozy setting. Reservations recommended for dinner.
Ah Cacao Chocolate Cafe
2 minutes walking
Specializes in rich chocolate delights and beverages. Enjoy a casual atmosphere, perfect for dessert lovers.
Rockas Jamaican Kitchen
1 minute walking
Vibrant restaurant offering Caribbean cuisine with a lively atmosphere. Great for casual dining with friends.
Coco Bongo
Coco Bongo
10 minutes walking
Famous for its non-stop entertainment, featuring live performances, impressive acrobatics, and themed shows.
Kool Beach Club
Kool Beach Club
4 minutes walking
Beach club with a vibrant atmosphere, ideal for relaxing by the sea or enjoying live music events.
Transportation and Accessibility
  • City Centre
    Playa del Carmen 10 min  ·  2700 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 26 min  ·  1.3 mi
    Cozumel (CZM) 53 min  ·  21.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive

Reviews and Ratings

Feedback about The Reef 28 Hotel & Spa (Adults Only) from previous guests about their experience.
Review score
Based on 2177 verified reviews
8.7 /10
Great
85 %
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.3/10
Free WiFi
8.1/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
8.6/10
Value for money
8.1/10
Pros
Big rooms
Good breakfast
Central location
Cons
Time share
Rude staff
Loud music
Guest reviews
based on 887 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Reef 28 Hotel & Spa (Adults Only)
What time is check-in and check-out at The Reef 28 Hotel & Spa (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
Is there an airport nearby to The Reef 28 Hotel & Spa (Adults Only), and what is the distance?
Cozumel International Airport is located 19 km from the hotel.
What popular attractions are close to The Reef 28 Hotel & Spa (Adults Only)?
Nearby attractions include Playa del Carmen Beach (1 km), ADO International Bus Station (0.5 km), and Museo Frida Kahlo (1 km).
What dining options are available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features two fine dining restaurants and a rooftop lounge offering both Mexican, American, and Asian cuisine.
Does The Reef 28 Hotel & Spa (Adults Only) offer any wellness services?
The on-site spa offers a range of services including massages, facials, and treatments.
Is there a gym at The Reef 28 Hotel & Spa (Adults Only)?
Yes, the hotel includes a fitness center for guests to use.
What types of pools are available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features an infinity pool, an indoor swimming pool, and a seasonal outdoor pool.
Are there any nearby restaurants to The Reef 28 Hotel & Spa (Adults Only)?
Nearby dining options include Ah Cacao Chocolate Cafe, Chez Celine, and Las Helodias, all located within 0.5 km.
What amenities can guests expect in their rooms at The Reef 28 Hotel & Spa (Adults Only)?
Guest suites are equipped with a seating area, a flat-screen TV, air conditioning, and a private balcony.
What activities are offered at The Reef 28 Hotel & Spa (Adults Only)?
Guests can enjoy activities such as billiards, table tennis, and live music performances.
Does The Reef 28 Hotel & Spa (Adults Only) offer an airport shuttle service?
The hotel provides transportation service to and from the airport.

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