The Reef 28 Hotel & Spa (Adults Only), Playa del Carmen
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Key details
About the Hotel
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720,
-
Close to the beach
Great
8.0
8.6
/10
4.3
3.7
/5
Loved by The Reef 28 Hotel & Spa (Adults Only) guests
Attentive staff
Delicious breakfast
Rooftop vibes
Modern rooms
Amazing food
"The rooftop pool and bar have an amazing view to the ocean and again, great vibe up there."
Gabriela from United Kingdom
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"The hotel has beautiful modern design, the rooftop is really nice with a great view - the pictures do not flatter the hotel."
Almog from Israel
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"We recently stayed at Reef 28, an all-inclusive resort that offers a great location and the intimacy of a smaller resort."
Lauren
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The Reef 28 Hotel & Spa (Adults Only) - A luxury boutique hotel with two fine dining restaurants and rooftop infinity pool
The Reef 28 Hotel & Spa (Adults Only) features a rooftop infinity pool with ocean views, two fine dining restaurants, and boutique-style accommodations. The signature restaurant, Cachito, offers an exclusive menu designed by Chef Margarita Carrillo, blending Mexican flavors with innovative twists. The buffet restaurant, Veintiocho, serves breakfast from 7 AM to 11 AM. The Reef 28 provides air-conditioned rooms with private terraces, some offering sea or city views, and a rooftop pool. Nearby landmarks include Aquarium Beach (0.5 km), Quinta Alegria Shopping Mall (0.5 km), and Coco Bongo (1 km). Guests can also explore local dining options like Ah Cacao Chocolate Cafe (0.5 km) and Restaurante Cachito (0.5 km). The property is located in Playa del Carmen's Centro district.
Pros
The rooftop infinity pool provides ocean views and a relaxed ambiance.
Cachito, the signature restaurant, features an exclusive menu curated by a renowned chef.
The hotel's location is within walking distance of beaches, shopping, and entertainment.
Cons
Minibar services are only included in the All Inclusive plan.
Room bookings exceeding eight may require different policies and additional fees.
Must-do experiences
Savor the fish tacos at El Fogon for an unforgettable meal.
Visit the Frida Kahlo Museum, just a short trip from the hotel.
Stroll through the local artisans' market in Parque Fundadores.
Catch the sunset at the stunning Mamitas Beach Club nearby.
Explore the ancient ruins of Tulum, a must-see day trip.
Select your room type
The Reef 28 Hotel & Spa (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
100 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Deluxe Junior Suite City View
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Great
8.3/10Review score
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
At The Reef 28 Hotel & Spa, guests can indulge in a culinary adventure featuring authentic Mexican flavors, contemporary Asian dishes, and international delights. With stunning rooftop views and a modern ambiance, each dining venue promises a distinct and memorable experience celebrated for its diverse offerings and relaxing atmosphere.
Cachito
Mexican
Ambiance
Modern and vibrant, with an inviting atmosphere.
Key Offerings
An exclusive menu crafted by celebrated Chef Margarita Carrillo, featuring traditional Mexican dishes adapted for diverse dietary needs including vegetarian, vegan, and gluten-free options.
Reservation
Recommended.
Open daily for lunch and dinner from 12:30 PM to 10:30 PM.
El Asiático
Asian
Ambiance
Sleek and modern, perfect for a cozy dinner setting.
Key Offerings
A unique dining experience focusing on vivid Asian flavors, with options for vegetarians, vegans, and gluten-free diners.
Reservation
Recommended.
Open for dinner on Tuesday, Thursday, and Saturday from 6:00 PM to 10:30 PM.
Veintiocho
International Buffet
Ambiance
Bright and airy, with an open layout that encourages social dining.
Key Offerings
A delightful buffet offering breakfast, lunch, dinner, and cocktail hour experiences, accommodating various dietary preferences.
Reservation
Not necessary.
Breakfast from 7:00 AM to 11:00 AM, dinner from 6:00 PM to 10:30 PM daily.
Roof Top
Casual Dining
Ambiance
Trendy rooftop lounge with breathtaking city views and a glamorous infinity pool.
Key Offerings
Enjoy lunchtime and dinner options alongside refreshing drinks in a lively setting, enhanced by upbeat music.
Reservation
Not necessary.
Open daily for lunch and dinner from 11:00 AM to 10:30 PM.
Location
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720,
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
11 minutes walking
A vibrant street filled with shops, restaurants, and entertainment, making it a must-visit for shopping and nightlife.
Los Fundadores Park
18 minutes walking
A scenic park with a beautiful beachside promenade, perfect for relaxing, people-watching, and enjoying local events.
3D Museum of Wonders
13 minutes walking
An interactive art museum featuring stunning 3D wall paintings that create incredible photo opportunities.
Coco Bongo
10 minutes walking
World-renowned for its spectacular shows and vibrant nightlife, Coco Bongo promises an unforgettable entertainment experience.
Snorkeling at Aquarium Beach
8 minutes walking
Enjoy the vibrant underwater life with easy snorkeling access right from the beach; rentals available nearby.
Yoga Classes
5 minutes walking
Local studios offer serene yoga sessions perfect for relaxation; many cater to various skill levels and include beach views.
Cenote Adventures
10 minutes drive
Experience thrilling cenote diving or swimming, with guided tours available to explore these natural wonders.
Restaurante Cachito
1 minute walking
Quaint eatery serving authentic Mexican dishes in a cozy setting. Reservations recommended for dinner.
Ah Cacao Chocolate Cafe
2 minutes walking
Specializes in rich chocolate delights and beverages. Enjoy a casual atmosphere, perfect for dessert lovers.
Rockas Jamaican Kitchen
1 minute walking
Vibrant restaurant offering Caribbean cuisine with a lively atmosphere. Great for casual dining with friends.
Coco Bongo
10 minutes walking
Famous for its non-stop entertainment, featuring live performances, impressive acrobatics, and themed shows.
Kool Beach Club
4 minutes walking
Beach club with a vibrant atmosphere, ideal for relaxing by the sea or enjoying live music events.
Transportation and Accessibility
City Centre
Playa del Carmen 10 min · 2700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 26 min · 1.3 mi
Cozumel (CZM) 53 min · 21.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
Reviews and Ratings
Feedback about The Reef 28 Hotel & Spa (Adults Only) from previous guests about their experience.
Review score
Based on 2177 verified reviews
8.7 /10
Great
85 %
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.3/10
Free WiFi
8.1/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
8.6/10
Value for money
8.1/10
Pros
Big rooms
Good breakfast
Central location
Cons
Time share
Rude staff
Loud music
Guest reviews
based on 887 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Reef 28 Hotel & Spa (Adults Only)
What time is check-in and check-out at The Reef 28 Hotel & Spa (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
Is there an airport nearby to The Reef 28 Hotel & Spa (Adults Only), and what is the distance?
Cozumel International Airport is located 19 km from the hotel.
What popular attractions are close to The Reef 28 Hotel & Spa (Adults Only)?
Nearby attractions include Playa del Carmen Beach (1 km), ADO International Bus Station (0.5 km), and Museo Frida Kahlo (1 km).
What dining options are available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features two fine dining restaurants and a rooftop lounge offering both Mexican, American, and Asian cuisine.
Does The Reef 28 Hotel & Spa (Adults Only) offer any wellness services?
The on-site spa offers a range of services including massages, facials, and treatments.
Is there a gym at The Reef 28 Hotel & Spa (Adults Only)?
Yes, the hotel includes a fitness center for guests to use.
What types of pools are available at The Reef 28 Hotel & Spa (Adults Only)?
The hotel features an infinity pool, an indoor swimming pool, and a seasonal outdoor pool.
Are there any nearby restaurants to The Reef 28 Hotel & Spa (Adults Only)?
Nearby dining options include Ah Cacao Chocolate Cafe, Chez Celine, and Las Helodias, all located within 0.5 km.
What amenities can guests expect in their rooms at The Reef 28 Hotel & Spa (Adults Only)?
Guest suites are equipped with a seating area, a flat-screen TV, air conditioning, and a private balcony.
What activities are offered at The Reef 28 Hotel & Spa (Adults Only)?
Guests can enjoy activities such as billiards, table tennis, and live music performances.
Does The Reef 28 Hotel & Spa (Adults Only) offer an airport shuttle service?
The hotel provides transportation service to and from the airport.