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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710

Platinum Yucatan Princess Adults Only - A 5-star all-inclusive beachfront resort with spa facilities and multiple dining options

This 5-star adults-only all-inclusive resort features 193 contemporary suites with options including Deluxe Junior Suites, Platinum Deluxe rooms, and Swim-Out suites with direct pool access. Rooms include minibars, 42-inch flat-screen TVs, free Wi-Fi, and terraces, with some offering hydromassage tubs. Five restaurants serve international cuisine: Kotatsu (Asian with teppanyaki grills and sushi bar), Bruschetta (Italian), Rodeo Grill (Tex-Mex), Aroma (international gourmet), and Buffet Yucatán. The Platinum Yucatan Princess Spa offers three hot tubs, double massage booths, a hydrotherapy circuit, and a beauty salon with hairdressing and manicure services. Located 9.5 miles from Playa del Carmen Airport, the property provides direct beach access and is 0.5 miles from Xcalacoco beach. Guests have access to facilities at neighboring Grand Sunset Princess and Grand Riviera Princess hotels, including additional restaurants and entertainment venues. A continental breakfast is available each morning at Platinum Yucatan Princess.

Pros

Direct beach access with swim-up pool bars and water sports including paddle boarding

Spa facilities include three hot tubs, double massage booths, and a comprehensive hydrotherapy circuit

Multiple dining options with five restaurants serving Asian, Italian, Tex-Mex, and international cuisine

All-inclusive program covers meals, premium drinks, and non-motorized water sports

Free parking and 24-hour room service included

Cons

The à la carte Skylights Restaurant requires an additional charge beyond the all-inclusive package

Some motorized water sports and specialty dining experiences incur extra fees

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
585 sq. feet 
Bed options:
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Deluxe Suite Platinum Pool Access
Max:
2 persons
585 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Deluxe Suite Platinum
Max:
2 persons
595 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre
Playa del Carmen 3.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6.3 mi
Cancun (CUN) 31.3 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Adults only
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Golf course
  • Billiard tables
  • Archery

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Hot spring bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5A Avenida Mz20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2800 ft
Restaurants
Koh Thai
4300 ft
Predio El Limonar fraccion 2

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 7 reviews
8.2
8.2/10 based on 863 reviews
Julian
United States, April  2024
8.2/10

I had an amazing stay at the hotel! The rooms were clean and comfy, and the staff went above and beyond to provide excellent service. The location was perfect, offering great entertainment and easy access to the beach. The dining options were delicious, but some more variety would have been appreciated.

Rooms
9.0
I stayed in a room with a King Size bed and a Jacuzzi on the balcony overlooking the resort, which was such a treat. The daily cleaning service and fresh towels made me feel pampered. The Jacuzzi upgrade was definitely worth it!
Service
9.0
From the restaurant maitre'd to the concierge and management, every staff member worked tirelessly to ensure I had a perfect stay. The room service and amenities were top-notch, making me feel like a valued guest.
Location
8.0
The hotel is set back off the beach, providing a quiet and relaxing atmosphere, yet it's still close to all the bars and entertainment options. The proximity to the red mangroves and the Gulf of Mexico added a unique charm to the location.
Dining
7.0
I enjoyed the Mexican dishes and different cuisines offered at the restaurant. The champagne and Dutch products were a nice touch. However, having more variety in the breakfast options would have made the dining experience perfect.
Facilities
8.0
The hotel facilities were excellent, offering everything from laundry and car hire services to tours and ticket assistance. The shops and commercial services on-site made it very convenient for guests.
Marc
United States, December  2023
9.6/10

I absolutely loved my stay at this hotel! The modern rooms with balconies and a lovely freestanding bath were a real treat. The Jacuzzi on the balcony looking out over the resort was simply amazing. The service was impeccable with attention to detail from the housekeeping staff and very friendly champagne service. The location on the huge Riviera Maya coast line, right across a bridge over the red mangroves, was breathtaking. The dining experience, with self-serve coffee and delicious vegetarian couscous, was delightful. The facilities were top-notch. However, the price may seem a bit high for some, and the Wi-Fi coverage could have been better.

Rooms
10.0
The rooms were truly modern with amazing features. The balconies and freestanding bath were lovely, and the Jacuzzi on the balcony overlooking the resort was a highlight.
Service
9.0
The service was outstanding with attention to detail noticed everywhere. From the restaurant maitre'd to the concierge and management, everyone was friendly and accommodating.
Location
10.0
The hotel's location on the huge Riviera Maya coast line, with easy access to a beautiful small bay for snorkeling with sea turtles, was second to none.
Dining
9.0
The dining experience was fantastic with a wide variety of options, including self-serve coffee, eggs over easy, bacon, and sausage. The vegetarian couscous was absolutely delicious.
Facilities
The hotel's facilities were excellent, offering everything you could need for a luxurious and relaxing stay.
Eugene
United States, October  2023
9.6/10

The hotel truly exceeded my expectations. The luxurious rooms with a Jacuzzi on the balcony, double rain shower, and King Size bed were simply amazing. The service, from the restaurant maitre'd to the concierge and management, was impeccable. The location in the jungle was a breathtaking experience, and the dining options were delectable. While the facilities were top-notch, the price may not be ideal for everyone.

Rooms
10.0
The rooms were incredibly lavish and well-equipped, especially with the Jacuzzi on the balcony and the double rain shower. Absolute comfort at its finest.
Service
9.0
The service was outstanding from the moment we stepped in. The attention to detail from the restaurant maitre 'd to the concierge and management was exceptional.
Location
10.0
Nestled in the heart of the jungle, the hotel's location was a true paradise. Just across a bridge over the red mangroves, it felt like a secluded oasis.
Dining
9.0
The dining experience was a culinary delight, with a variety of delectable cuisines to choose from. A truly satisfying gastronomic journey.
Facilities
The hotel's facilities were top-notch, offering everything we needed for a memorable stay. Enjoyed every moment.
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Rooms and Guests2 Guests, 1 Room