What are the check-in and check-out times at Moon Palace Cancun?
Check-in is at 15:00, and check-out is at 12:00.
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Moon Palace Cancun, Alfredo V. Bonfil
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Key details
About the Hotel
Carretera Cancun-Chetumal Km 340, Alfredo V. Bonfil, 77500,
- Close to Piston Pueblo
Great
8.4
4.2
3.0
Moon Palace Cancun - A luxury beachfront resort with golf, spa, and family-friendly amenities
Moon Palace Cancun, a 5-star AAA Four Diamond property, features expansive accommodations including sea-view suites with private terraces, double Jacuzzis, and premium liquor dispensers. The resort offers a 27-hole Jack Nicklaus Signature golf course, Awe Spa with treatments using regional ingredients, and The Dreamery-a dedicated kids' beach club with games and activities. Guests can dine at multiple onsite restaurants, including Italian fare and Mexican cuisine served with live Mariachi music. Located 5 km from Cancun International Airport, the resort provides access to Ventura Park Cancun (4 km) and Xoximilco (3 km). Palace Resorts ensures 24-hour room service, minibars, and golf cart access in select suites.
Pros
The 27-hole Jack Nicklaus Signature golf course offers tropical views and professional challenges.
Awe Spa provides signature treatments with regional ingredients, including ancient Greek-inspired therapies.
Family-friendly suites include Xbox 360 consoles, kids' minibars, and interconnected rooms with private pool access.
Direct beachfront location with exclusive areas and upgraded liquor selections in rooms.
Full access to both Nizuc and Sunrise sections of the property for all guests.
Cons
The resort's size may require frequent use of golf carts for transportation between areas.
Proximity to Cancun International Airport (5 km) may result in occasional flight noise overhead.
Must-do experiences
- Taste authentic tacos at Taqueria El Fogon in downtown Cancun.
- Visit the underwater museum, MUSA, for a unique snorkel adventure.
- Explore El Rey Ruins for ancient Mayan culture just minutes away.
- Shop local crafts at Mercado 28 for unique souvenirs and gifts.
- Enjoy a sunset dinner at La Destileria for stunning ocean views.
Select your room type
Moon Palace Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Deluxe Garden View2 persons4 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Deluxe Ocean View Kids & Teens2 persons4 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Deluxe Garden View Kids & Teens2 persons4 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Moon Palace Cancun boasts a delightful array of dining options, allowing guests to embark on a culinary adventure that spans the globe. With tastes ranging from authentic Mexican dishes to vibrant Asian flavors, every mealtime offers a unique experience that tantalizes the palate.
Location
Carretera Cancun-Chetumal Km 340, Alfredo V. Bonfil, 77500,
Explore Alfredo V. Bonfil
Local Highlights Near Moon Palace Cancun
Moon Palace
10 minutes' walk
The renowned resort features stunning pools, beaches, and numerous family-friendly activities throughout the complex.
Moon Palace Arena
7 minutes' walk
This entertainment venue hosts concerts and shows, providing a lively atmosphere for visitors and guests alike.
Spa
15 minutes' walk
A luxurious wellness retreat offering massages, treatments, and relaxation areas for a rejuvenating experience.
Xoximilco
10 minutes' drive
An immersive experience featuring traditional Mexican boat rides with food, drinks, and mariachi music for a festive night out.
Ventura Park Cancun
10 minutes' drive
A thrilling amusement park with rides, slides, and a water park area, perfect for families and adventure seekers.
Golfing at Moon Palace Golf Club
15 minutes' walk
An 18-hole championship golf course set in beautiful landscapes, ideal for both beginners and experienced golfers.
Momo
17 minutes' walk
A stylish restaurant serving Asian cuisine with a chic atmosphere and signature sushi rolls that are a must-try.
Palapa Fragata
16 minutes' walk
A beachfront eatery offering delightful seafood dishes and a relaxed vibe, perfect for enjoying ocean views.
Live Music at Moon Palace
10 minutes' walk
Weekly performances featuring live bands and musicians offer guests an enjoyable evening with vibrant sounds.
Piston Pueblo
10 minutes' drive
A lively venue showcasing local car culture with music events and a fun atmosphere for both visitors and locals.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a american breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese, Russian
Number of rooms:
1624
Former name
Moon Palace Golf & Spa Resort
Reviews and Ratings
Feedback about Moon Palace Cancun from previous guests about their experience.
Pros
Huge pool areas
Exceptional service
All-inclusive
Cons
Long wait times
Guest reviewsShow more reviews
FAQs
About Moon Palace Cancun
How far is Moon Palace Cancun from Cancún International Airport?
The hotel is 11 km from Cancún International Airport, approximately a 20-minute drive.
What are some nearby attractions to Moon Palace Cancun?
Nearby attractions include Cancun Underwater Museum (15 km), El Rey Mayan Ruins (10 km), and Playa del Carmen (just over 40 km).
What dining options are available at Moon Palace Cancun?
On-site dining options include Palapa Asadero, which specializes in international cuisine, as well as a snack bar and a lounge area.
What amenities can guests expect in their rooms at Moon Palace Cancun?
Rooms feature air conditioning, a flat-screen TV, a coffee maker, a minibar, and a private bathroom with a shower.
Is Wi-Fi available at Moon Palace Cancun?
Free Wi-Fi is available in all areas of the hotel.
What facilities does Moon Palace Cancun offer for leisure and recreation?
The hotel features multiple outdoor pools, a fitness centre, a spa, a kids' club, and activities such as golf, snorkeling, and cycling.
What languages do staff at Moon Palace Cancun speak?
Staff members speak English and Spanish.
Is there a business center at Moon Palace Cancun?
Yes, the hotel has an on-site business centre available for guests.
What services are available for children at Moon Palace Cancun?
The hotel offers a kids' club, a children's playground, and babysitting services.
Can guests request special meal options at Moon Palace Cancun?
Vegetarian, dairy-free, and vegan options can be requested at the hotel's restaurants.
What is the closest golf course to Moon Palace Cancun?
Moon Palace Cancun features a 27-hole Jack Nicklaus Signature golf course on-site.
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