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From176US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
-
Directly on the white sandy beach
Very good
7.8
7.1
/10
4.0
/5

Krystal Cancun - A beachfront hotel in Punta Cancun with ocean-view rooms, multiple dining options, and proximity to nightlife

Located in Punta Cancun along Kukulcan Boulevard, Krystal Cancun offers direct access to a white sandy beach and turquoise Caribbean waters. The 4-star hotel features 502 rooms, including Deluxe Ocean View and Junior Suites, with options for king-size beds or double beds, minibars, and balconies. Guests can dine at four on-site restaurants, including Hacienda El Mortero, specializing in Mexican cuisine, and Aquamarina, serving international dishes with poolside seating. Recreational activities include snorkeling, sailing, and fishing, while amenities include a panoramic pool with a swim-up bar, a children's club (Kamp Krystal), and event spaces accommodating up to 400 people. The Cancun Convention Center is a 2-minute walk away, and popular nightlife spots like Coco Bongo are within a 5-minute walk. Free Wi-Fi is available in public areas, though network switching may be required when moving between zones.

Pros

Beachfront location with direct access to a natural white sandy beach.

Multiple dining options, including Hacienda El Mortero for authentic Mexican cuisine.

Proximity to Cancun Convention Center (2-minute walk) and nightlife venues like Coco Bongo (5-minute walk).

Family-friendly amenities, such as Kamp Krystal children's club and splash pools.

Event spaces accommodate up to 400 people, suitable for business or social gatherings.

Cons

Wi-Fi requires network switching when moving between hotel zones.

Some rooms offer partial ocean views rather than full panoramas.

Must-do experiences

  • Visit Tulum for stunning ruins and breathtaking beach views.
  • Try the cochinita pibil at El Fogón for authentic Yucatecan flavor.
  • Explore Mercado 28 for great local crafts and delicious street food.
  • Swim in the cenotes near Valladolid for a refreshing adventure.
  • Take a sunset cruise from Cancun's marina for picturesque views.
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Select your room type

Krystal Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
435 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Deal of the
2 persons
345 sq. feet 
1 King-size bed
Shower
Air conditioning
Standard Room Two Double Beds
2 persons
345 sq. feet 
2 Double beds
Shower
Air conditioning
Deluxe King Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Balcony
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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Very good
7.4/10Review score

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

At Krystal Cancun, a delightful array of dining experiences awaits, each highlighting local flavors and vibrant atmospheres. From the charm of traditional Mexican fare to family-friendly international options, every meal can be enjoyed in settings that enhance the flavors and the company.
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo

Hacienda el Mortero

Mexican
Ambiance
Traditional hacienda-style restaurant
Key Offerings
Savor gourmet Mexican dishes accompanied by lively Mariachi performances, bringing the essence of Old Mexico to life.
Reservation
Recommended
Tuesday to Sunday, with brunch on Sundays.

Aquamarina

International
Ambiance
Family-friendly, casual dining
Key Offerings
Enjoy a diverse menu perfect for all ages, featuring breakfast, lunch, and dinner options with a welcoming atmosphere.
Reservation
Not needed
Open daily from 6 AM to 11 PM.

Las Velas

International
Ambiance
Family-friendly poolside bar
Key Offerings
Relish light bites and refreshing drinks from both the swim-up and covered bar areas, ideal for poolside relaxation.
Reservation
Not needed
Open daily from 8 AM to 11 PM.

Mediterraneo

Mediterranean
Ambiance
Romantic dining experience
Key Offerings
Indulge in delicate Italian specialties and exquisite Mediterranean flavors, perfect for a romantic evening.
Reservation
Recommended
Open for dinner only, Monday, Wednesday, Friday to Sunday from 6 PM to 11 PM.

Krystal Cancun Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Local Experiences Near Krystal Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
3 minutes' walk
Coco Bongo offers high-energy shows featuring acrobatics and live performances, making it a must-visit nightlife experience.
Chac Mool Beach
17 minutes walking
Chac Mool Beach features soft sands and clear waters, perfect for sunbathing and swimming, with vibrant beachside activities.
Arturo Álvarez Cultural Center
10 minutes' drive
This cultural center showcases local art and hosts workshops, perfect for an immersive experience in Cancun's artistic scene.
Museo de Arte Popular Mexicano
5 minutes' drive
The museum displays traditional Mexican art and crafts, highlighting the country's rich cultural heritage with unique exhibits.
Water Sports at Playa Chac-Mool
17 minutes walking
Jet skiing and parasailing attract thrill-seekers at Playa Chac-Mool, with rentals conveniently available on-site.
Yoga at the Beach
4 minutes' walk
Relax with beach yoga sessions at nearby venues, offering peaceful surroundings and experienced instructors for all levels.
Hacienda El Mortero
3 minutes' walk
This charming eatery serves authentic Mexican cuisine, known for its fresh guacamole and vibrant atmosphere. Reservations are recommended.
Wings Army
3 minutes' walk
A casual sports bar offering a variety of wings and beers, perfect for a relaxed meal with a buzzing vibe and big screens.
The City Nightclub
7 minutes' walk
One of Cancun's largest clubs, The City features international DJs, impressive light shows, and a vibrant nightlife scene for party lovers.
Playa Forum
6 minutes walking
A beachfront club with an energetic atmosphere, featuring live music and dance vibes, catering to both families and night owls.
Transportation and Accessibility
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.7 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.3 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502

Reviews and Ratings

Feedback about Krystal Cancun from previous guests about their experience.
Review score
Based on 3097 verified reviews
8.0/10
Great
76%
Recommend
Breakfast
7.7/10
Cleanliness
7.8/10
Comfort
8.0/10
Facilities
7.4/10
Free Wi-Fi
7.8/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.1/10
Value for money
7.3/10
Pros
Friendly staff
Excellent service
Perfect beach
Delicious food
Quick responses
Cons
Room issues
Limited variety
Unorganized check-in
Guest reviews
based on 9134 reviews
4/5
based on 2864 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Krystal Cancun
What are the check-in and check-out times at Krystal Cancun?
Check-in is at 15:00 and check-out is at 12:00.
How far is Krystal Cancun from the nearest airport?
Krystal Cancun is located 22 km from Cancún International Airport.
What dining options are available at Krystal Cancun?
The hotel features 4 on-site restaurants serving a variety of cuisines, including traditional Mexican and international dishes.
Is there a fitness center available at Krystal Cancun?
Guests have access to a fully equipped fitness center.
What amenities can guests expect in their rooms at Krystal Cancun?
Rooms include air conditioning, a flat-screen TV, a safety deposit box, and free toiletries.
What recreational activities does Krystal Cancun offer?
Guests can enjoy activities such as snorkeling, sailing, fishing, and use of multiple swimming pools.
How close is Krystal Cancun to local attractions?
Krystal Cancun is about 0.5 km from Playa Forum, 2 km from Interactive Aquarium, and 10 km from Cancun Government Palace.
What services are available for families at Krystal Cancun?
The hotel offers a kids' club, children's playground, and babysitting services.
Is there parking available at Krystal Cancun?
Free private parking is available on-site without the need for a reservation.
Can guests enjoy breakfast at Krystal Cancun?
A buffet breakfast is available for an additional charge of 20 USD.
What are some nearby restaurants to Krystal Cancun?
Nearby dining options include Hard Rock Cafe (0.5 km), Red Heifer Grill (0.5 km), and Hacienda El Mortero (0.5 km).
What wellness facilities does Krystal Cancun provide?
The hotel features a spa and wellness center offering a range of beauty treatments and massages.

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23Mar2026Select date
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Rooms and Guests2 Guests, 1 Room