Krystal Cancun, Cancun
About the Hotel
Krystal Cancun - A beachfront hotel in Punta Cancún with multiple dining options, event spaces, and family amenities
Krystal Cancun occupies a prime beachfront location on Paseo Kukulcan Boulevard in Punta Cancún, featuring direct access to a natural white sand beach with turquoise Caribbean waters. The 4-star property offers 502 rooms across several categories, including Deluxe Ocean View rooms with king-size or double beds, 344.5 ft² Family Studios with kitchenettes, and 732 ft² Junior Suites on the 8th floor. All accommodations include minibars, flat-screen TVs, safes, and balconies, with select rooms providing panoramic sea views. Four on-site restaurants serve Mexican cuisine at Hacienda El Mortero, Mediterranean dishes, seafood tacos at Fisheria, and international buffets at Aquamarina, which overlooks the pool and Caribbean Sea. Recreational facilities include a panoramic swimming pool with swim-up bar, a children's splash pool, Kamp Krystal kids' club for ages 5-12, a fitness center, and beach club with Bali beds. The hotel provides 3900 sq ft of event space across four meeting rooms accommodating up to 400 people, including the Seven Columns area. Krystal Cancun stands opposite the Cancun Convention Center and within a 5-minute walk of Plaza Caracol shopping mall, Coco Bongo nightclub, and the ferry terminal to Isla Mujeres.
Pros
Direct access to a natural white sand beach with turquoise Caribbean waters
Multiple on-site dining options including Hacienda El Mortero restaurant serving Mexican cuisine
Kamp Krystal kids' club provides supervised activities for children ages 5-12
Prime Punta Cancún location within walking distance of shopping malls, nightlife, and ferry terminal
Extensive event facilities with capacity for up to 400 people across four meeting rooms
Cons
Wi-Fi requires switching between multiple networks when moving around the property
The bustling Punta Cancún area surrounding the hotel can be noisy at night
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Golf course
- Yoga class
- Aerobics
- Fishing
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
I had a wonderful stay at the hotel. The rooms were cozy, and the staff was incredibly welcoming. The location was ideal, although the dining options were somewhat limited. The facilities were well-kept, making it a great value for the price.
The hotel offers a comfortable stay with great sea views but lacks friendliness in service. The Italian-style restaurant downstairs in Tower B is a highlight, but the price may not align with the overall experience.
I had a delightful stay at this hotel. The rooms were cozy and the staff was incredibly friendly. The location was superb, but the dining options were a bit limited. Overall, a great value for the money.
The hotel is perfectly situated on the beach, with beautiful views and close to the city center of Cancun. The rooms are spacious and modern, offering a king bed and working hot water, although the beds could be more comfortable. The staff's friendliness leaves a lot to be desired, but the amenities like car hire and valet parking add convenience. The dining options, primarily featuring Italian cuisine, are varied but include delicious cream cakes. Overall, a pleasant stay with some minor drawbacks.
I had a wonderful stay at this hotel. The rooms were spacious and clean, with comfortable double beds. The service was top-notch with welcoming staff. The location was unbeatable, right on the beautiful beach. However, the dining options were limited, and the price was a bit high for the value offered.
The hotel is set right on the beautiful beach, offering a prime location; however, the service, especially at the reception desk, was lacking friendliness. The rooms were adequately clean and comfortable, and the dining options were decent. The facilities generally met expectations, but some aspects of service could be improved.
I had a wonderful stay at this hotel, with comfortable rooms and friendly staff. The location was perfect, right on the beach and close to nightlife spots. However, the service could have been more welcoming, and the dining options were limited.
I had a wonderful stay at this hotel. The rooms were spacious and modern, and the staff was incredibly friendly. However, the dining options were limited, and the Wi-Fi was not included in the price, which was a bit disappointing.
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was incredibly friendly. However, the dining experience left something to be desired with limited breakfast options. The location was fantastic, near a beautiful beach. The facilities were top-notch, making for an enjoyable stay overall.
I was delighted with the hotel's prime location, offering beachfront proximity and easy access to various dining options. The rooms provided a clean and cozy retreat, and the staff was incredibly welcoming. On the downside, the dining experience left something to be desired with limited breakfast choices. The overall value for money was decent, though additional fees for Wi-Fi were a drawback.