What is the check-in and check-out policy at Occidental At Xcaret Destination?
Check-in is at 15:00 and check-out is at 11:00.
150 photos
Occidental At Xcaret Destination, Xcaret Park
Book directly with us and save
up to 10%
over Booking.com
Key details
About the Hotel
Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, 77710,
- Next to Xcaret Park
Great
8.2
8.1
4.5
Occidental At Xcaret Destination - An all-inclusive resort with tropical gardens, Mayan ruins, and proximity to Xcaret Park
Occidental At Xcaret Destination, a 5-star all-inclusive resort, features 765 rooms surrounded by tropical gardens, with terraces or balconies offering garden views. The property includes 11 restaurants-five à la carte and two international buffets-serving Mexican, Italian, Asian, and seafood cuisine. Guests can access seven pools (five freshwater, one saltwater, and one for children), a private cove, and an underground river. Located adjacent to Xcaret eco-archaeological park, the resort provides direct access to over 40 cultural attractions. Royal Level rooms offer exclusive amenities like daily minibar restocking, private pools, and concierge service. A continental breakfast is available each morning at Occidental At Xcaret Destination.
Pros
Direct access to Xcaret Park, featuring over 40 cultural and ecological attractions.
Multiple dining options, including à la carte restaurants and international buffets.
Royal Level rooms provide premium services like private pools and daily minibar restocking.
Seven pools, including a saltwater pool for adults and a children's pool.
Proximity to Mayan ruins, including Tulum and Chichen Itzá.
Cons
Some restaurants require advance reservations.
The nearest town, Playa del Carmen, is 5 km away.
Must-do experiences
- Swim in the cenote at Xcaret; it's a stunning natural wonder.
- Taste the traditional cochinita pibil at the Mercado 28.
- Join the Xcaret Night Show for vibrant cultural performances.
- Explore the ancient ruins of Tulum for breathtaking views.
- Visit Frida Kahlo's Casa Azul for an insight into her life.
Select your room type
Occidental At Xcaret Destination offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Royal Level Luxury2 persons40 sq. feet2 Double bedsAir conditioningBathtubroom details
Deluxe Room2 persons32 sq. feet2 Double bedsAir conditioningCoffee machineroom details
Junior Suite2 persons47 sq. feet2 King Size BedsAir conditioningCoffee machineroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Full body massage
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Occidental At Xcaret Destination offers an impressive array of dining options that tantalize the taste buds with diverse culinary experiences. From vibrant international buffets to specialty à la carte restaurants, guests can enjoy everything from Mexican classics to grilled seafood in beautifully crafted environments, making every meal a delightful occasion.
Location
Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, 77710,
Explore Xcaret Park
Explore the Surroundings
Xcaret
25 minutes walking
Eco-archaeological park featuring natural attractions, shows, and cultural experiences of Mexico.
Xplor Park
18 minutes walking
Adventure park with zip-lining, amphibious vehicles, and underground rivers set in a lush jungle.
Xenses
16 minutes walking
Sensory park offering unique experiences that challenge perception through various activities.
Delphinus Xcaret
2 minutes walking
Dolphin interaction program allowing guests to swim with dolphins in a beautiful natural setting.
Cenote Calavera
9-minute drive
Cenote for swimming and snorkeling, offering a refreshing escape and scenic views.
Yoga at Xcaret
10-minute drive
Wellness classes held in tranquil settings amidst nature, perfect for relaxation and rejuvenation.
Emotions Native Park
20 minutes walking
Adventure park featuring various outdoor activities, offering a thrilling experience for all ages.
Xin Gao
12 minutes walking
Asian fusion restaurant known for sushi and vibrant atmosphere, ideal for groups or casual dining.
La Cocina
10-minute drive
Authentic Mexican cuisine with local specialties and a lively atmosphere, perfect for family dining.
Zanté
10-minute drive
Fine dining establishment featuring gourmet Mexican dishes and a romantic ambiance for couples.
Papalote Museo del Niño
10-minute drive
Children's museum with interactive exhibits, perfect for families looking for educational fun.
Teatro de la Ciudad
10-minute drive
Cultural venue showcasing local performances, music, and theatrical productions to immerse in local arts.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret
Reviews and Ratings
Feedback about Occidental At Xcaret Destination from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Clean pool
Jungle feel
Big rooms
Cons
Flavorless food
Inconsistent service
Slow check-in
Rude bartenders
Guest reviewsbased on 8369 reviews
Scarlett from United Kingdom
Family with children
Junior Suite
5 nights in November 2025
|
Reviewed: February 01, 2026
9/10
clean pools helpful staff
the pools were clean. the beach access was convenient. There were numerous bars, and they offered a wide selection of beverages. The staff was generous and helpful.
getting around the hotel sometimes took A WHILE.
0 Helpful
Peter from United Kingdom
Family with children
Deluxe Room
4 nights in August 2025
|
Reviewed: September 12, 2025
8.4/10
solid stay with few concerns
hotel grounds inclusive deal
i liked the hotel grounds a lot. access to the nearby attractions and the all inclusive deal was great. there were plenty of buffet choices throughout the hotel. the staff seemed friendly too, and i saw many things to do there.
Location
9/10
the hotel sits surrounded by jungle, housing many animals seen while going to the sea, or while moving between pools and restaurants, providing great nature views.
Service
8/10
staff members are helpful and fun, many bars are in easy reach, and the resort is big with nature around, though communication between lobby staff and other hotel staff can be poor.
Dining
8/10
the hotel provides many restaurant options and conveniently placed bars, but specialty restaurant reservations may be hard to get, and the quality of food is average.
Rooms
8/10
rooms include standard amenities, but cleanliness could improve, the rooms can be old with cracks everywhere, and mold appears in the shower or on walls.
Facilities
9/10
the resort includes multiple pools, though some need maintenance, a private beach for snorkeling, and various activities, some areas are well kept but others need attention.
0 Helpful
|
Show more reviews
FAQs
About Occidental At Xcaret Destination
How far is Aeropuerto de Playa del Carmen from Occidental At Xcaret Destination?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Occidental At Xcaret Destination?
The hotel features 11 restaurants, including Mediterranean, Mexican, Asian, and seafood options, as well as 10 bars.
Does Occidental At Xcaret Destination offer any on-site recreational activities?
Guests can enjoy activities like snorkeling, mini golf, archery, and evening entertainment.
Are there facilities for children at Occidental At Xcaret Destination?
The hotel features a Kids Club that provides supervised activities for children aged 4-12 from 09:00 to 17:00.
Is there a swimming pool at Occidental At Xcaret Destination?
The hotel includes seven swimming pools, including a saltwater pool exclusive for adults.
What room amenities can guests expect at Occidental At Xcaret Destination?
Rooms feature amenities such as a mini-fridge, tea/coffee making facilities, flat-screen TV, air conditioning, and complimentary Wi-Fi.
What nearby attractions are close to Occidental At Xcaret Destination?
Nearby attractions include Xcaret Park, the Mayan ruins of Tulum, and central Playa del Carmen, which is approximately 3 km away.
Does Occidental At Xcaret Destination offer any spa services?
The hotel features a spa offering a range of wellness treatments, including couples massages and access to sauna facilities.
Can guests access Xcaret Park from Occidental At Xcaret Destination?
Guests can purchase the Unlimited Xcaret Xperience package for unlimited access to Xcaret Park during their stay.
What is the distance from Playa del Carmen to Occidental At Xcaret Destination?
The hotel is located approximately 3 km from the center of Playa del Carmen.
Next best alternative
Consider them for your next trip.
Grand Riviera PrincessPlaya del Carmen, Mexico
433 reviews
98 USD/night
The Ritz-Carlton, Grand CaymanSeven Mile Beach, Cayman Islands
86 reviews
699 USD/night
Krystal CancunCancun, Mexico
641 reviews
95 USD/night
Holiday Inn Club Vacations Royal Haciendas All InclusivePlaya del Carmen, Mexico
150 reviews
195 USD/night
The Reef 28 Hotel & Spa (Adults Only)Playa del Carmen, Mexico
290 reviews
101 USD/night
The Reef Coco Beach Resort & SpaPlaya del Carmen, Mexico
365 reviews
107 USD/night
Iberostar Waves QuetzalPlaya del Carmen, Mexico
114 reviews
224 USD/night
Holiday Inn Club Vacations Grand Residences All InclusivePuerto Morelos, Mexico
41 reviews
249 USD/night
Grand Caribe BelizeSan Pedro (Ambergris Caye), Belize
34 reviews
261 USD/night
Fiesta Americana Cozumel All InclusiveCozumel, Mexico
123 reviews
285 USD/night
Barcelo Maya PalaceXpu Ha, Mexico
130 reviews
274 USD/night
Royal Solaris CancunCancun, Mexico
536 reviews
146 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
166 reviews
Hotel Five Arrows HotelWaddesdon, United Kingdom
Gates of Waddesdon Manor location, 16 contemporary bedrooms
View hotel
98 reviews
Hotel Aysgarth Falls Hotel & Restaurant AysgarthAysgarth, United Kingdom
Nestled beside Aysgarth Falls, Palmers Restaurant gastro-pub fare
View hotel
281 reviews
Hotel Hampton Inn Oceanfront Jacksonville Beach
Steps from the beach, Heated lagoon-style pool
Ibis Budget Jakarta Cikini
2 km from Bundaran HI, 2 km from Sarinah
Capitol Hill Hotel
1 block to Capitol South Metro Station, Suites with full kitchens
Grand Beach Hotel Miami Beach
Direct beachfront access, 4 oceanfront suites
Website Of The Hotel Opus Westchester, Autograph Collection
Indoor rooftop pool with Manhattan skyline views, 6 km from Manhattanville College
Crowne Plaza Springfield Illinois
6 km from Abraham Lincoln Presidential Library, 14th floor indoor pool