Book directly with us and save
up to 10%
over Booking.com
Check rooms and rates
From150US$ /night
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
-
Next to Xcaret Park
Great
8.3
8.1
/10
4.5
/5

Occidental At Xcaret Destination - An all-inclusive resort with tropical gardens, Mayan ruins, and proximity to Xcaret Park

Occidental At Xcaret Destination, a 5-star all-inclusive resort, features 765 rooms surrounded by tropical gardens, with terraces or balconies offering garden views. The property includes 11 restaurants-five à la carte and two international buffets-serving Mexican, Italian, Asian, and seafood cuisine. Guests can access seven pools (five freshwater, one saltwater, and one for children), a private cove, and an underground river. Located adjacent to Xcaret eco-archaeological park, the resort provides direct access to over 40 cultural attractions. Royal Level rooms offer exclusive amenities like daily minibar restocking, private pools, and concierge service. A continental breakfast is available each morning at Occidental At Xcaret Destination.

Pros

Direct access to Xcaret Park, featuring over 40 cultural and ecological attractions.

Multiple dining options, including à la carte restaurants and international buffets.

Royal Level rooms provide premium services like private pools and daily minibar restocking.

Seven pools, including a saltwater pool for adults and a children's pool.

Proximity to Mayan ruins, including Tulum and Chichen Itzá.

Cons

Some restaurants require advance reservations.

The nearest town, Playa del Carmen, is 5 km away.

Must-do experiences

  • Swim in the cenote at Xcaret; it's a stunning natural wonder.
  • Taste the traditional cochinita pibil at the Mercado 28.
  • Join the Xcaret Night Show for vibrant cultural performances.
  • Explore the ancient ruins of Tulum for breathtaking views.
  • Visit Frida Kahlo's Casa Azul for an insight into her life.
View all

Select your room type

Occidental At Xcaret Destination Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Room
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Royal Level Luxury
2 persons
435 sq. feet 
2 Double beds
Shower
Coffee machine
Royal Level Suite
2 persons
970 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Great
8.4/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Occidental At Xcaret Destination offers an impressive array of dining options that tantalize the taste buds with diverse culinary experiences. From vibrant international buffets to specialty à la carte restaurants, guests can enjoy everything from Mexican classics to grilled seafood in beautifully crafted environments, making every meal a delightful occasion.

Le Buffet

International Buffet
Ambiance
Casual and family-friendly
Key Offerings
A vast selection of dishes from around the world, featuring live cooking stations for fresh and personalized meals.
Reservation
no
Open daily for breakfast, lunch, and dinner from 7:00 AM to 10:00 PM.

Restaurante Los Olivos

Italian
Ambiance
Family-friendly
Key Offerings
An elegant Italian dining experience with classic pasta dishes and wood-fired pizzas, perfect for family gatherings.
Reservation
no
Open daily for dinner from 6:00 PM to 10:00 PM.

Restaurante La Hacienda

Mexican
Ambiance
Charming and inviting
Key Offerings
Traditional Mexican dishes crafted with local ingredients, creating a taste of authentic Mexican culture.
Reservation
no
Open daily for dinner from 6:00 PM to 10:00 PM.

Restaurante El Pescador

Seafood
Ambiance
Relaxed and coastal
Key Offerings
Freshly caught seafood served in a variety of styles, highlighting local flavors and culinary traditions.
Reservation
no
Open daily for dinner from 6:00 PM to 10:00 PM.

Restaurante D'Oriental

Asian (Chinese, Japanese, Thai)
Ambiance
Culturally enriched and tranquil
Key Offerings
A blend of Asian cuisines, featuring sushi, stir-fries, and exotic curries, perfect for a culinary retreat.
Reservation
no
Open daily for dinner from 6:00 PM to 10:00 PM.

Restaurante Steak House

Steakhouse
Ambiance
Family-friendly and vibrantly laid-back
Key Offerings
Juicy steaks grilled to perfection, accompanied by a selection of sauces and sides that enhance every bite.
Reservation
no
Open daily for dinner from 6:00 PM to 10:00 PM.

Restaurante La Piazza

Pizza
Ambiance
Casual and inviting
Key Offerings
A delightful array of pizzas prepared with fresh ingredients, perfect for late-night cravings.
Reservation
no
Open daily for dinner from 6:00 PM to 6:00 AM the following day.

Restaurante Pacos Tacos

Mexican
Ambiance
Vibrant and social
Key Offerings
A casual taqueria offering authentic tacos with a variety of fillings, open late for a lively dining scene.
Reservation
no
Open daily for dinner from 6:00 PM to 2:00 AM.

Club de Playa

International
Ambiance
Beachside and relaxed
Key Offerings
A great spot for family-friendly meals with a selection of snacks and light bites throughout the day.
Reservation
no
Open daily for breakfast and lunch from 7:00 AM to 4:00 PM.

Occidental At Xcaret Destination Hotel Location

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
300 ft
Restaurants
Xin Gao
3100 ft
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Explore the Surroundings
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
25 minutes walking
Eco-archaeological park featuring natural attractions, shows, and cultural experiences of Mexico.
Xplor Park
18 minutes walking
Adventure park with zip-lining, amphibious vehicles, and underground rivers set in a lush jungle.
Xenses
Xenses
16 minutes walking
Sensory park offering unique experiences that challenge perception through various activities.
Delphinus Xcaret
2 minutes walking
Dolphin interaction program allowing guests to swim with dolphins in a beautiful natural setting.
Cenote Calavera
Cenote Calavera
9-minute drive
Cenote for swimming and snorkeling, offering a refreshing escape and scenic views.
Yoga at Xcaret
10-minute drive
Wellness classes held in tranquil settings amidst nature, perfect for relaxation and rejuvenation.
Emotions Native Park
20 minutes walking
Adventure park featuring various outdoor activities, offering a thrilling experience for all ages.
Xin Gao
Xin Gao
12 minutes walking
Asian fusion restaurant known for sushi and vibrant atmosphere, ideal for groups or casual dining.
La Cocina
10-minute drive
Authentic Mexican cuisine with local specialties and a lively atmosphere, perfect for family dining.
Zanté
10-minute drive
Fine dining establishment featuring gourmet Mexican dishes and a romantic ambiance for couples.
Papalote Museo del Niño
10-minute drive
Children's museum with interactive exhibits, perfect for families looking for educational fun.
Teatro de la Ciudad
10-minute drive
Cultural venue showcasing local performances, music, and theatrical productions to immerse in local arts.
Transportation and Accessibility
City Centre
Xcaret Park10 min  ·  3.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)12 min  ·  4.8 mi
Cancun International Airport (CUN)96 min  ·  39.5 mi
Special advance booking deals!
Get best rates instantly.
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret

Reviews and Ratings

Feedback about Occidental At Xcaret Destination Hotel from previous guests about their experience.
Review score
Based on 2758 verified reviews
8.2/10
Great
76%
Recommend
Breakfast
8.2/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.4/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
6.7/10
Staff
8.3/10
Value for money
8.0/10
Pros
Friendly staff
Clean pool
Jungle feel
Big rooms
Cons
Flavorless food
Inconsistent service
Slow check-in
Rude bartenders
Guest reviews
based on 1384 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Occidental At Xcaret Destination
What is the check-in and check-out policy at Occidental At Xcaret Destination?
Check-in is at 15:00 and check-out is at 11:00.
How far is Aeropuerto de Playa del Carmen from Occidental At Xcaret Destination?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Occidental At Xcaret Destination?
The hotel features 11 restaurants, including Mediterranean, Mexican, Asian, and seafood options, as well as 10 bars.
Does Occidental At Xcaret Destination offer any on-site recreational activities?
Guests can enjoy activities like snorkeling, mini golf, archery, and evening entertainment.
Are there facilities for children at Occidental At Xcaret Destination?
The hotel features a Kids Club that provides supervised activities for children aged 4-12 from 09:00 to 17:00.
Is there a swimming pool at Occidental At Xcaret Destination?
The hotel includes seven swimming pools, including a saltwater pool exclusive for adults.
What room amenities can guests expect at Occidental At Xcaret Destination?
Rooms feature amenities such as a mini-fridge, tea/coffee making facilities, flat-screen TV, air conditioning, and complimentary Wi-Fi.
What nearby attractions are close to Occidental At Xcaret Destination?
Nearby attractions include Xcaret Park, the Mayan ruins of Tulum, and central Playa del Carmen, which is approximately 3 km away.
Does Occidental At Xcaret Destination offer any spa services?
The hotel features a spa offering a range of wellness treatments, including couples massages and access to sauna facilities.
Can guests access Xcaret Park from Occidental At Xcaret Destination?
Guests can purchase the Unlimited Xcaret Xperience package for unlimited access to Xcaret Park during their stay.
What is the distance from Playa del Carmen to Occidental At Xcaret Destination?
The hotel is located approximately 3 km from the center of Playa del Carmen.

Next best alternative

Consider them for your next trip.
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room