Barcelo Maya Palace, Xpu Ha | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Barcelo Maya Palace - A 5-star all-inclusive beachfront resort with premium suites, multiple dining options, and extensive recreational facilities

This 5-star all-inclusive beachfront resort features exclusively Junior Suites and Suites with tropical garden or ocean views, minibars, coffee makers, and free Wi-Fi. Barcelo Maya Palace offers six restaurants specializing in Mexican, Brazilian, French, Caribbean, Japanese, and Italian cuisine, plus 15 bars including a 24-hour sports bar and poolside options. Recreational facilities include 11 pools, a water park, an 18-hole miniature golf course, a 4-lane bowling alley, and the Dressel Divers Club providing scuba diving, snorkeling, and water sports. The U-Spa Wellness & Fitness Center features 26 treatment cabins, flotation chambers, and a hydrotherapy circuit. Located in Xpu Ha, the resort is 15.5 miles from Playa del Carmen Airport and provides access to neighboring Barcelo properties with additional restaurants, bars, and beaches.

Pros

All rooms are Junior Suites or larger with minibars and coffee makers

Access to 5 additional resort properties with expanded dining and facility options

Includes 11 pools, a water park, and the Dressel Divers Club for water activities

Premium Level rooms offer exclusive lounge access and personalized concierge services

Cons

The resort's extensive size may require significant walking between facilities

Some à la carte restaurants require advance reservations due to capacity limitations

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Pool View

Max:

2 persons

485 sq. feet

Bed options:

3 Single beds

Shower

Coffee machine

room details

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Suite Junior

Max:

2 persons

485 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

485 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Transportation and Accessibility

Transportation options

City Centre

Xpu Ha 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.9 mi

Cancun (CUN) 49.5 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Free Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Bowling
Billiard tables
Darts
Table tennis
Mini golf
Yoga class
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Casino
Aqua park
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Facial
Treatment room
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

Map view

Carretera Chetumal Puerto Juarez,Km. 266,3, Xpu Ha, Mexico, 77750

City landmarks

Lake

Cenote Azul

4200 ft

Landmark

Cenote snorkeling

1.3 mi

Nature reserve

Kantun Chi

4200 ft

Landmark

Cenote, Garden of Eden

3600 ft

Landmark

Cenote Media Luna

2300 ft

Landmark

TAO Wellness Center

1.1 mi

Landmark

Dolphinaris Barcelo

1.3 mi

Landmark

Cenote Cristalino

3600 ft

Landmark

Jardin Del Eden Cenote

1.3 mi

Landmark

CEDAM Museum

1.4 mi

Landmark

Eco-Park Santuario De Los Guerreros

3.9 mi

Landmark

Blue Cenote

4500 ft

Museum

Underwater Museum C.e.d.a.m

5300 ft

Landmark

Puerto Aventuras Beach Marina and Golf Resort

1.0 mi

Landmark

Chikin Ha

1.5 mi

Landmark

Cenote Eden

1.2 mi

Landmark

Cenote Ponderosa

1.2 mi

Beach

Xpu-Ha Beach

1.8 mi

Night club

Rauxa Show

1.6 mi

Landmark

Cenote Chac-Mool

1.6 mi

Landmark

Cenote Abierto

1.8 mi

Landmark

Xotik-Ha

1.8 mi

Landmark

Cenote Minotauro

2.1 mi

Landmark

Dolphinaris Riviera Maya Park

2.6 mi

Landmark

Cenote TajMa Ha

2.5 mi

Marina

Marina Puerto Aventuras Office

3.9 mi

Zoo

Dolphin Discovery Riviera Maya

3.9 mi

Nearby

Ruin

Adoratorio

400 ft

Beach

Caleta Chac-hal-al

700 ft

Restaurants

Marenostrum

3300 ft

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings

Feedback from previous guests about their experience.

100%

enjoyed the hotel and leave a review

friendly staff

great location

unpleasant meals

limited dining options

10.0/10

Perfect

Rooms

9.0

Location

9.0

Service

9.3

Dining

7.0

Arthur

United States, March 2024

8.8/10

I absolutely loved my stay at the hotel! The location is superb, right by the beach and surrounded by great restaurants. The rooms were impeccably maintained, and the staff was incredibly welcoming and went above and beyond to ensure a fantastic experience. The dining options were good, although some improvements could be made. Overall, a wonderful place to stay.

Rooms

9.0

The rooms were beautifully maintained by housekeeping, perfect for a family with the two large daybeds for the kids and a king-size bed for the adults.

Service

9.0

I was truly impressed by the service provided at the hotel. The staff, from check-in to the manager, was exceptional, always ensuring I felt welcomed and cared for.

Location

9.0

The hotel's location is fantastic, just off the beach with easy access to buses and within reach of wonderful dining options like the Rodizio restaurant.

Dining

8.0

I enjoyed top-notch dining experiences, especially at The Palace with its fresh sushi and pizza. However, some improvement could be made to elevate the overall dining options.

Facilities

9.0

The facilities at the hotel were excellent, providing everything I needed for a comfortable and enjoyable stay.

Jerry

United States, February 2024

8.2/10

My stay at the hotel was simply amazing! The location is perfect, just off the beach and surrounded by palm trees. The rooms were clean and comfortable, and the staff went above and beyond to ensure I had a great time. However, the dining experience left something to be desired, especially for most of our meals, which was a bit unpleasant.

Rooms

9.0

The rooms were super cozy with comfortable beds, some with king-size and others with 2 doubles in the junior suites.

Service

9.0

The staff members were truly awesome and treated me incredibly well throughout my stay.

Location

9.0

I was pleasantly surprised to find out I was upgraded to rooms at the Palace, which made my stay even more special.

Dining

6.0

The food quality at buffets was not up to par for most of our meals, but I did enjoy the sourdough bread.

Facilities

8.0

The facilities were great, especially the beautiful beach and being just a stone's throw away from the Caribean restaurant - The Caribe.

friendly staff

unpleasant meals

Ron

United States, October 2023

8.6/10

I had a delightful stay at this hotel. The rooms were cozy and clean, the service was exceptional, and the location was superb. However, the dining experience left a bit to be desired with limited breakfast options. The facilities were well-kept and enjoyable, making it a great value for money.

Rooms

9.0

My room had a quiet garden view with two queen beds. The beds and pillows were super comfortable, and I loved the added touch of a hammock on the balcony.

Service

10.0

The service here is top-notch! The staff goes above and beyond to ensure guests feel welcomed. From check-in to daily interactions, I was treated with exceptional and friendly service.

Location

9.0

The hotel is conveniently located just off the beach, nestled under swaying palm trees. It offers a serene retreat close to the ocean. It's truly a hidden gem!

Dining

7.0

While the majority of our meals were not pleasant, the dining experience was redeemed by the top-notch fresh sushi available at The Palace. However, there's room for improvement in the overall food quality.

Facilities

8.0

The hotel facilities were excellent, providing everything I needed for a comfortable stay. The amenities were well-maintained and contributed to a pleasant experience.