What are the check-in and check-out times at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is by 12:00.
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Iberostar Waves Quetzal, Playa del Carmen
224US$
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Key details
About the Hotel
Av. Xaman, Ha Lote Hotelero 2,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to Playacar Beach
Great
8.5
8.6
4.5
Loved by guests
"The "jungle" gardens and animals in these made for great entertainment ofr our son and a nice way of wandering from the pool to the main restaurant."
"The dining options (buffet, restaurants, variety) are absolutely amazing."
"Absolutely loved the wildlife and having been to other resorts this is the only one that offered an abundance of it!"
Iberostar Waves Quetzal - A 5-star beachfront resort with jungle surroundings, four pools, and all-inclusive dining
Located on one of Riviera Maya's best beaches facing Cozumel Island, this 5-star property features four outdoor pools and direct beach access. Accommodations include rooms with private balconies offering garden or jungle views, minibars, flat-screen TVs, and air conditioning. Iberostar Waves Quetzal offers seven restaurants including La Góndola serving wood-fired pizzas, Bonsai with teppanyaki and sushi, and Uxmal featuring Mexican dishes like tacos and regional specialties. The property includes a fitness room, diving center operated by Dressel Divers, and SPA Sensations with hydrotherapy circuits. Star Camp provides activities for children aged 4-17, including Aqua Fun with water slides and playground. The resort is 1.5 miles from Playa del Carmen center and 2 miles from Xcaret park.
Pros
Direct access to a beach recognized for water quality and coastal protection
Four outdoor pools surrounded by jungle vegetation with native wildlife
Seven specialty restaurants including Japanese teppanyaki and authentic Mexican cuisine
Comprehensive children's program with water slides, playground, and educational activities
Diving center offering courses and excursions to Cozumel Island and Yucatan caves
Cons
The resort's jungle setting means some wildlife may approach guest balconies
Specialty restaurants require smart casual dress code for dinner service
Must-do experiences
- Visit the stunning Tulum ruins at sunset for breathtaking views.
- Taste authentic cochinita pibil at Los Aguachiles on 5th Avenue.
- Shop for handmade crafts at the nearby Playa del Carmen market.
- Explore the underwater museum, MUSA, for a unique diving experience.
- Unwind with a traditional temazcal ceremony at Yaxmuul Eco Park.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
35 m²
2 King Size Beds
Shower
Coffee machine
room details
Junior Suite
2 persons
38 m²
1 King-size bed
Shower
Coffee machine
room details
Premium Tropical View
2 persons
35 m²
2 King Size Beds
Shower
Coffee machine
room details
Last Room Available
2 persons
35 m²
2 King Size Beds
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Locker room
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Tennis court
Services
- Housekeeping
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Iberostar Waves Quetzal, the dining experience is a delightful blend of local flavors and international influences. Guests can indulge in the vibrant tastes of Mexico, savor Italian classics, and enjoy specialty dishes in various enchanting settings, all while surrounded by the rich wildlife of the region.
Restaurante mexicano Uxmal
Mexican
Ambiance
Open-air dining under thatched roofs amidst exotic plants and wildlife.
Key Offerings
Signature dishes include traditional Mexican tacos and a sampling of regional specialties, creating a festive atmosphere.
Reservation
No
Open for lunch and dinner from 12:00 - 17:00 and 18:30 - 21:00 daily.
La Gondola
Italian
Ambiance
Cozy and intimate, perfect for enjoying quality time after sunset.
Key Offerings
Italian favorites served a la carte, showcasing classic recipes and comforting flavors.
Reservation
No
Open for dinner from 18:00 - 21:00 daily.
La Hacienda
Mexican, Steakhouse
Ambiance
A warm and inviting setting featuring both indoor and outdoor dining options.
Key Offerings
A harmonious menu combining hearty steaks and beloved Mexican dishes, perfect for casual family dining.
Reservation
No
Open for lunch and dinner from 12:00 - 17:00 and 18:00 - 22:00 daily.
Restaurante Japones Bonsai
Japanese
Ambiance
Elegant dining experience that embraces the art of Japanese cuisine.
Key Offerings
Specialty dishes including sushi and sashimi, prepared with precision and flair.
Reservation
No
Open for dinner from 18:30 - 21:00 daily.
Restaurante Mare Nostrum
Mediterranean
Ambiance
Inviting setting with a relaxed feel, ideal for casual meals and gatherings.
Key Offerings
Celebrates the diverse flavors of the Mediterranean with fresh, vibrant dishes.
Reservation
No
Hours vary.
Restaurante Buffet
International
Ambiance
Spacious and relaxed atmosphere, perfect for families and groups.
Key Offerings
An extensive buffet featuring salads, appetizers, and a variety of main dishes, with an emphasis on popular Mexican favorites.
Reservation
No
Hours vary.
Location
Av. Xaman, Ha Lote Hotelero 2,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Av. Xaman, Ha Lote Hotelero 2,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
3.9
km
Landmark
Quinta Avenida
3.3
km
Mall
Playacar Center Shopping Mall
680 m
Landmark
Fun Fitness Globetrotters
670 m
Beach
Playacar Beach
3.9
km
Landmark
Cenote Calavera
2.5
km
Landmark
Mahi Golf Course
660 m
Landmark
Hard Rock Campo de Golf
1.0
km
Park
Xel-Ha Park
1.4
km
Landmark
Zona Arqueologica Playa del Carmen
2.2
km
Store
Centro Maya
3.0
km
Landmark
Alltournative
1.3
km
Golf Course
Campo de Golf Playacar
1.3
km
Mall
City Club
1.5
km
Mall
Starbucks
1.5
km
Landmark
Playa del Carmen Archeological Site
1.5
km
Landmark
Los Fundadores Park
2.7
km
Landmark
Disabled-friendly beach
2.7
km
Landmark
Maya ruins
1.5
km
Landmark
Cenote Carwash
2.2
km
Landmark
Bel Air Animal Park
2.2
km
Amusement Park
Xplor Park
3.5
km
Landmark
Casa Tzutuhil
2.6
km
Landmark
Ruinas Mayas
2.0
km
Landmark
Xaman Ha Ruins
2.2
km
Spa Centre
Casa de Aves
2.1
km
Landmark
La Sirena's Fine Mexican Handcrafts
2.7
km
Landmark
Playacar Golf Club
2.9
km
Landmark
Xaman Ha Aviary
2.8
km
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Steakhouse
880 m
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
2.6
km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore Playa del Carmen
Quinta Avenida
35 minutes' walk
Bustling avenue packed with shops, restaurants, and bars. Perfect for locals and travelers to experience vibrant culture.
Xcaret
40 minutes' walk
Eco-archaeological park showcasing Mayan culture with activities, shows, and nature walks. Engage with wildlife and heritage.
Xel-Ha Park
15 minutes' drive
Natural aquatic park featuring snorkeling and beautiful landscapes. Offers all-inclusive packages for a full day of fun.
Playa del Carmen Archeological Site
20 minutes' walk
Historic site showcasing ancient Mayan ruins. Offers a glimpse into Playa del Carmen's rich cultural past and history.
Cenote Calavera
30 minutes' walk
Beautiful cenote ideal for swimming and diving. Perfect for thrill-seekers wanting to explore underground river systems.
Steakhouse
11 minutes' walk
Casual atmosphere specializing in grilled meats. Known for their juicy steaks and vibrant sides. Reservations recommended.
Les Crepes de Paris
30 minutes' walk
Charming spot offering French crepes and delicacies. Enjoy sweet and savory options in a cozy setting. Vegetarian-friendly menu.
Los Fundadores Park
30 minutes' walk
Lively park featuring public events and performances. Family-friendly space for relaxation and enjoying local culture.
Transportation and Accessibility
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal
FAQs
About Iberostar Waves Quetzal
How far is Iberostar Waves Quetzal from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 10-minute drive.
What dining options are available at Iberostar Waves Quetzal?
The hotel features a buffet restaurant offering Mexican cuisine, an Italian restaurant, and a poolside snack bar.
Is free Wi-Fi available at Iberostar Waves Quetzal?
Free Wi-Fi is available throughout the property.
What family-oriented features does Iberostar Waves Quetzal offer?
The hotel provides a kids' club, a children's play area, and the Star Camp activity program for children aged 4 to 17.
What wellness amenities are available at Iberostar Waves Quetzal?
The hotel features a full-service spa, hot tub, sauna, steam room, and a fitness center.
How close is Iberostar Waves Quetzal to significant tourist attractions?
Nearby attractions include Xcaret Park, which is a 10-minute drive away, and Cozumel Island, accessible by boat from the Playa del Carmen port.
What are some features of the rooms at Iberostar Waves Quetzal?
Rooms include air conditioning, a flat-screen TV, coffee machine, and a private balcony.
Where can guests park their cars at Iberostar Waves Quetzal?
Public parking is available on-site for free, and reservation is not required.
What languages do the staff at Iberostar Waves Quetzal speak?
The staff speaks German, English, Spanish, and French.
Does Iberostar Waves Quetzal provide in-room breakfast options?
In-room breakfast is available to guests.
What is the beach experience like at Iberostar Waves Quetzal?
The hotel offers direct access to one of Riviera Maya's best beaches, ideal for relaxation and aquatic sports.
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