Iberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Interior photo

Iberostar Waves Quetzal, Playa del Carmen

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From$224 /night
Check-in
12Aug
Check-out
13Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
-
Close to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

Iberostar Waves Quetzal - A 5-star beachfront resort with jungle surroundings, four pools, and diverse dining options

Set along one of Riviera Maya's best beaches, Iberostar Waves Quetzal features direct beach access and four outdoor pools surrounded by tropical vegetation. Rooms include private balconies with garden or jungle views, flat-screen TVs, minibars, and sitting areas. The property offers five specialty restaurants: La Góndola serves wood-fired pizzas and pasta, Bonsai specializes in Japanese teppanyaki and sushi, while Uxmal Mexican Restaurant highlights regional dishes like tacos and grilled meats. Guests can participate in aquatic sports, diving courses with Dressel Divers, or relax at the jungle-themed SPA Sensations with hydrotherapy circuits. The Star Camp program provides activities for children aged 4-17, including outdoor games and recycling workshops. Iberostar Waves Quetzal is 3 km from Quinta Avenida and 2 km from Xaman Ha Aviary.

Pros

The beachfront location provides direct access to a Blue Flag-certified beach.

Multiple dining options include Italian, Japanese, and Mexican cuisine.

The Star Camp program offers supervised activities for children aged 4-17.

Four outdoor pools are surrounded by jungle vegetation.

The SPA Sensations features hydrotherapy circuits and jungle-themed treatments.

Cons

The nearest major attractions, like Xcaret Park, require a short drive (4 km).

Some rooms face jungle areas rather than the ocean.

Must-do experiences

  • Visit the stunning Tulum ruins at sunset for breathtaking views.
  • Taste authentic cochinita pibil at Los Aguachiles on 5th Avenue.
  • Shop for handmade crafts at the nearby Playa del Carmen market.
  • Explore the underwater museum, MUSA, for a unique diving experience.
  • Unwind with a traditional temazcal ceremony at Yaxmuul Eco Park.

Select your room type

Iberostar Waves Quetzal offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Premium Near Beach
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • Junior Suite
    2 persons
    38 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Premium Tropical View
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At Iberostar Waves Quetzal, the dining experience is a delightful blend of local flavors and international influences. Guests can indulge in the vibrant tastes of Mexico, savor Italian classics, and enjoy specialty dishes in various enchanting settings, all while surrounded by the rich wildlife of the region.
  • Restaurante mexicano Uxmal

    Mexican
    Ambiance
    Open-air dining under thatched roofs amidst exotic plants and wildlife.
    Key Offerings
    Signature dishes include traditional Mexican tacos and a sampling of regional specialties, creating a festive atmosphere.
    Reservation
    No
    Open for lunch and dinner from 12:00 - 17:00 and 18:30 - 21:00 daily.
  • La Gondola

    Italian
    Ambiance
    Cozy and intimate, perfect for enjoying quality time after sunset.
    Key Offerings
    Italian favorites served a la carte, showcasing classic recipes and comforting flavors.
    Reservation
    No
    Open for dinner from 18:00 - 21:00 daily.
  • La Hacienda

    Mexican, Steakhouse
    Ambiance
    A warm and inviting setting featuring both indoor and outdoor dining options.
    Key Offerings
    A harmonious menu combining hearty steaks and beloved Mexican dishes, perfect for casual family dining.
    Reservation
    No
    Open for lunch and dinner from 12:00 - 17:00 and 18:00 - 22:00 daily.
  • Restaurante Japones Bonsai

    Japanese
    Ambiance
    Elegant dining experience that embraces the art of Japanese cuisine.
    Key Offerings
    Specialty dishes including sushi and sashimi, prepared with precision and flair.
    Reservation
    No
    Open for dinner from 18:30 - 21:00 daily.
  • Restaurante Mare Nostrum

    Mediterranean
    Ambiance
    Inviting setting with a relaxed feel, ideal for casual meals and gatherings.
    Key Offerings
    Celebrates the diverse flavors of the Mediterranean with fresh, vibrant dishes.
    Reservation
    No
    Hours vary.
  • Restaurante Buffet

    International
    Ambiance
    Spacious and relaxed atmosphere, perfect for families and groups.
    Key Offerings
    An extensive buffet featuring salads, appetizers, and a variety of main dishes, with an emphasis on popular Mexican favorites.
    Reservation
    No
    Hours vary.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
Quinta Avenida
35 minutes' walk
Bustling avenue packed with shops, restaurants, and bars. Perfect for locals and travelers to experience vibrant culture.
Xcaret
Xcaret
40 minutes' walk
Eco-archaeological park showcasing Mayan culture with activities, shows, and nature walks. Engage with wildlife and heritage.
Xel-Ha Park
Xel-Ha Park
15 minutes' drive
Natural aquatic park featuring snorkeling and beautiful landscapes. Offers all-inclusive packages for a full day of fun.
Playa del Carmen Archeological Site
Playa del Carmen Archeological Site
20 minutes' walk
Historic site showcasing ancient Mayan ruins. Offers a glimpse into Playa del Carmen's rich cultural past and history.
Cenote Calavera
Cenote Calavera
30 minutes' walk
Beautiful cenote ideal for swimming and diving. Perfect for thrill-seekers wanting to explore underground river systems.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes' walk
Scenic cycling paths that offer a relaxing way to enjoy the beauty of Playa del Carmen. Rentals are available nearby.
Steakhouse
11 minutes' walk
Casual atmosphere specializing in grilled meats. Known for their juicy steaks and vibrant sides. Reservations recommended.
Les Crepes de Paris
30 minutes' walk
Charming spot offering French crepes and delicacies. Enjoy sweet and savory options in a cozy setting. Vegetarian-friendly menu.
Los Fundadores Park
Los Fundadores Park
30 minutes' walk
Lively park featuring public events and performances. Family-friendly space for relaxation and enjoying local culture.
Hard Rock Campo de Golf
15 minutes' drive
Golf course with stunning views and challenging holes. Great for business travelers and golf enthusiasts looking to unwind.
Transportation and Accessibility
  • City Centre
    Playa del Carmen 5 min  ·  1.9 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 5 min  ·  1.9 mi
    Cozumel (CZM) 49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Feedback about Iberostar Waves Quetzal from previous guests about their experience.
Review score
Based on 891 verified reviews
8.9 /10
Great
87 %
Recommend
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.5/10
Free WiFi
9.5/10
Location
9.5/10
Staff
9.1/10
Value for money
8.3/10
Pros
Friendly staff
Great beach
Good buffet
Cons
Room issues
Guest reviews
based on 95 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Iberostar Waves Quetzal
What are the check-in and check-out times at Iberostar Waves Quetzal?
Check-in is at 15:00 and check-out is by 12:00.
How far is Iberostar Waves Quetzal from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 10-minute drive.
What dining options are available at Iberostar Waves Quetzal?
The hotel features a buffet restaurant offering Mexican cuisine, an Italian restaurant, and a poolside snack bar.
Is free Wi-Fi available at Iberostar Waves Quetzal?
Free Wi-Fi is available throughout the property.
What family-oriented features does Iberostar Waves Quetzal offer?
The hotel provides a kids' club, a children's play area, and the Star Camp activity program for children aged 4 to 17.
What wellness amenities are available at Iberostar Waves Quetzal?
The hotel features a full-service spa, hot tub, sauna, steam room, and a fitness center.
How close is Iberostar Waves Quetzal to significant tourist attractions?
Nearby attractions include Xcaret Park, which is a 10-minute drive away, and Cozumel Island, accessible by boat from the Playa del Carmen port.
What are some features of the rooms at Iberostar Waves Quetzal?
Rooms include air conditioning, a flat-screen TV, coffee machine, and a private balcony.
What languages do the staff at Iberostar Waves Quetzal speak?
The staff speaks German, English, Spanish, and French.
Does Iberostar Waves Quetzal provide in-room breakfast options?
In-room breakfast is available to guests.
What is the beach experience like at Iberostar Waves Quetzal?
The hotel offers direct access to one of Riviera Maya's best beaches, ideal for relaxation and aquatic sports.

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