Grand Riviera Princess, Playa del Carmen
About the Hotel
Grand Riviera Princess - A 5-star beachfront all-inclusive resort with 12 pools, 7 thematic restaurants, and family-focused amenities
Grand Riviera Princess occupies a beachfront location on the Riviera Maya with direct access to white sand and clear water. This 5-star property offers 674 rooms, including Platinum suites with terrace whirlpools and Family Club Deluxe Junior Suites with bunk beds. Guests enjoy access to 12 pools throughout the complex, including children's pools and exclusive pools for Platinum and Family Club areas. Seven thematic restaurants serve Mexican, Swiss, Italian, Asian, seafood, and international gourmet cuisine, while 9 bars provide drinks throughout the property. The resort features a 3229 ft² gym, multipurpose courts, and organized activities including aqua aerobics and diving. Located 9.5 miles from Aeropuerto de Playa del Carmen, the property provides shuttle service to Playa del Carmen center. A continental breakfast is available each morning at Grand Riviera Princess through the all-inclusive plan.
Pros
Direct beach access with white sand and clear water
12 pools including exclusive areas for Platinum and Family Club guests
Seven thematic restaurants featuring Mexican, Swiss, Italian, and Asian cuisine
Family-focused amenities including children's pools, mini club, and babysitting services
3229 ft² gym and multiple sports courts including soccer and basketball
Cons
The resort's extensive size may require use of golf carts or trains to navigate
Some restaurants enforce dress codes prohibiting swimwear and flip-flops
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Sports trainer
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers a comfortable stay with beautiful garden views for my younger kids, but the rooms were cleaned with dirty water. The service was exceptional, although they didn't understand one of our requests. The location is perfect, right by the Beach Club, but it didn't include the chill-out restaurant in the all-inclusive price. The dining experience was good, with a romantic view, but the drinks were unfortunate.
The hotel is ideally situated by the beach, offering a wonderful location for beach lovers, although entertainment options were somewhat lacking. The rooms are equipped with a lovely whirlpool bath, which was a nice touch, and the king-size bed provided great comfort. Service was exceptional, always receiving the best attention from the staff. The dining experience was a bit of a mixed bag with quantity overshadowing quality. Overall, a decent stay with a few ups and downs.
The hotel is perfectly situated by the beach, featuring rooms with cozy bunk beds and a nice touch of a whirlpool bath. Although there was a minor issue with understanding our request, the service was generally attentive and top-notch. The location offers easy access to the beach club and some great restaurants. However, the dining experience could use improvement, especially in terms of food quality.
I truly enjoyed my stay at this hotel. The room was kept spotless and cozy, the staff provided exceptional service, and the location by the beach was just perfect. The dining experience had its ups and downs, but overall, it was a great value for the money.
I had a wonderful stay at this hotel. The rooms were impeccably cleaned, the air conditioning worked perfectly, the minibar was stocked daily, and the huge bed with a blanket under the sheets made for a very comfortable rest. The location, nestled right by the Beach Club and the beach, was simply unbeatable. The service was exceptional, with staff who worked tirelessly to keep everything spotless and provided top-notch, friendly service. However, I found the dining experience to be a bit lacking in terms of quantity versus quality. Overall, a great value for money stay.
My stay at the hotel was a pleasant one. The rooms were clean and comfortable, and I particularly enjoyed the whirlpool bath as a nice touch. The air conditioning worked really well, keeping the room at a perfect temperature. The staff was friendly and provided great service; they were attentive and made sure everything was exceptionally clean throughout. The location being right by the beach was a definite highlight, offering easy access to the Beach Club. However, the dining experience left something to be desired in terms of quantity versus quality. Overall, a great value for the price paid.
I had a wonderful stay at this hotel. The rooms were spotlessly clean, the air conditioning worked perfectly, and the beds were comfy with the added touch of a blanket under the sheets. The service was exceptional, with staff working tirelessly to maintain cleanliness and provide top-notch service. The location is unbeatable, right by the Beach Club and conveniently close to the beach. The dining experience was satisfactory, especially with the home-made local products. The facilities were great, making my stay even more enjoyable.
The hotel is perfectly situated by the beach with a convenient location near the Beach Club. The rooms are cleaned with care, featuring a spacious king bed setup; however, the use of dirty water was a downside. The service, although mostly exceptional, lacked understanding when it came to specific requests. The dining experience offered simple dishes with a romantic view. The proximity to the beach is a major highlight, but being in a swampy area was a drawback.
My stay at the hotel was a mixed experience. The location was superb, right by the beach and with easy access to the Beach Club. The rooms were adequate with all necessary products provided, but unfortunately, it was impossible to book any of the restaurants on-site. The service, particularly at the pool, was outstanding, although there were some communication issues with other staff members. The dining options were limited, especially for drinks, but the view was romantic. Overall, a decent stay with some room for improvement.
The hotel is perfectly located right by the beach, offering convenience to various amenities. The rooms are kept extremely clean with comfy king size beds for a pleasant stay. The service is exceptional, with tirelessly friendly staff providing attentive service. However, some language barriers hindered communication at times. The dining experience offers typical Sicilian products, yet the quality may vary. The location by the beach is fantastic, but access to restaurants and transportation may be challenging. Overall, a mixed experience with notable highlights and challenges.
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