Bluebay Grand Esmeralda, El Marlyn Azul | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

Carretera Federal Chetumal, Puerto Juarez Km. 300, El Marlyn Azul, Mexico, 77710

Bluebay Grand Esmeralda - A 5-star all-inclusive family resort with private beach, multiple pools, and extensive recreational facilities

This 5-star all-inclusive resort features 979 rooms with garden or ocean views, minibars, terraces, and air conditioning. Guests can choose between two Queen beds or a King Size bed in accommodations ranging from 387.5 ft² to 775 ft². The property offers six restaurants serving international, Italian, French, and Mexican cuisine, including Il Cuore di Rossi and L'Atelier. Recreational facilities include three swimming pools with separate children's sections, tennis courts, a complete modern gym, and a private beach in Playa del Carmen. The Miniclub provides children's activities with educational elements. Bluebay Grand Esmeralda is located 2.5 miles from Playa and 2.5 miles from both Xcalacoco and Punta Venado. Free standard Wi-Fi is available for one device per room, and the resort provides business event spaces. The hotel's Gold Deluxe rooms include personalized check-in, daily stocked minibar, and 24-hour room service with delivery charge.

Pros

Multiple dining options including six restaurants with international, Italian, French, and Mexican cuisine

Extensive recreational facilities with three pools, tennis courts, private beach, and modern gym

Family-friendly amenities including Miniclub with educational activities and separate children's pool sections

Spacious rooms ranging from 387.5 ft² to 775 ft² with garden or ocean views and terraces

Proximity to attractions including Xcaret eco-park, Cozumel reefs, and Tulum ruins within short driving distance

Cons

Free Wi-Fi is limited to one device per room with standard connectivity

Some restaurants may require reservations or turns during peak periods

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Ocean View

Max:

2 persons

380 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe Garden View

Max:

2 persons

380 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe Partial Ocean View

Max:

2 persons

380 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Transportation and Accessibility

Transportation options

City Centre

El Marlyn Azul 6.2 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 8.9 mi

Cancun (CUN) 28.7 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Diverse Culinary Options

“The food variety at BlueBay Grand Esmeralda is simply excellent! I enjoyed a plethora of choices at the buffet, from fresh fruits and veggies to cooked-to-order meats and delicious pastries. The a la carte restaurants were equally excellent, especially the Italian and French ones. Each dish was cooked to perfection, leaving my culinary cravings satisfied throughout my stay.” view full review

Fun for Kids

“I was so pleased to discover the children's facilities. The dedicated kids club, complete with its own pool and activities, kept my teenagers entertained. They had a blast participating in fun games organized by the entertainment crew, and I loved that they had a safe environment to enjoy themselves while I relaxed by the pool.” view full review

Inviting Pools

“The pools at BlueBay Grand Esmeralda are lovely and incredibly inviting! I spent countless hours enjoying the large pool area, well-maintained and offered plenty of entertainment. There were various activities throughout the day, and the atmosphere was vibrant and fun, perfect for making memories with my family.” view full review

Comfortable Accommodations

“Although the rooms were a bit dated, they were nice and neat. Each day, our room was well-maintained, and the mini-bar was stocked with fresh drinks. I appreciated that the room provided a cozy retreat after a day of activities, and the housekeeping service consistently worked hard to keep everything in order.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Table tennis

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Location

Carretera Federal Chetumal, Puerto Juarez Km. 300, El Marlyn Azul, Mexico, 77710

Map view

Carretera Federal Chetumal, Puerto Juarez Km. 300, El Marlyn Azul, Mexico, 77710

City landmarks

Museum

Zona Arqueologica Tulum

3000 ft

Event hall

Salon Tres Rios I

4200 ft

Landmark

Punta Bete

2.1 mi

Landmark

Punta Venado

2.7 mi

Landmark

Playa

2.5 mi

Beach

Xcalacoco

2.8 mi

Golf Course

El Camaleon Golf Course

11.5 mi

Nearby

Museum

Zona Arqueologica Tulum

3000 ft

Reviews and Ratings

Feedback from previous guests about their experience.

100%

enjoyed the hotel and leave a review

10.0/10

Perfect

Rooms

9.0

Location

8.7

Service

9.0

Dining

8.7

4/5 based on 13784 reviews

#98 of 332 hotels in Playa del Carmen based on Tripadvisor

Jenny

United States, March 2024

8.8/10

The hotel was a delightful surprise with its super cold AC, impeccably clean rooms that were spacious although lacking a spa-like ambiance. The golf cart service was a nice touch, and the staff genuinely cared about providing excellent service.

Rooms

9.0

The rooms were kept very clean and spacious, and the AC was super cold.

Service

9.0

The staff provided good customer service and went above and beyond to ensure we were well taken care of.

Location

8.0

The hotel is like a bazaar, spread over a big area, and offers convenient access to the beach and various dining options.

Dining

9.0

The dining experience was exceptional, with a variety of delicious food options including fish and meat dishes.

Facilities

9.0

The hotel facilities were fantastic, offering everything from room service to car hire to tours and ticket assistance.

Julius

United States, July 2023

9.2/10

The hotel offers a lovely balcony view towards the archery station and a garden view. The rooms are cleaned daily and the minibar is stocked daily. The service is exceptional with a dedicated team providing excellent care and assistance at both check-in and check-out. The location is nestled in beautiful gardens and near the beach. The dining experience is delightful, especially on the egg station, serving an abundance of delicious food. The facilities are top-notch, offering everything you need for a comfortable stay.

Rooms

9.0

The rooms with balcony views were impeccably clean and offered a relaxing garden view.

Service

9.0

The staff went above and beyond to ensure our stay was exceptional.

Location

9.0

The hotel is perfectly situated in beautiful gardens and close to the beach, offering a serene environment.

Dining

9.0

The dining experience was outstanding, especially with a variety of delicious options served on the egg station.

Facilities

10.0

The facilities are modern and well-maintained, providing a luxurious experience for guests.

Francis

United Kingdom, April 2023

8.8/10

I couldn't have asked for a better stay! The hotel offers a pleasant combination of modern comfort and inviting ambiance. The staff is attentive and ensures a memorable experience. However, the dining options left a bit to be desired. The location is ideal for exploring the surroundings, and the facilities are top-notch.

Rooms

9.0

The rooms are spotless, and the daily cleaning service was a nice touch. They have everything you need for a comfortable stay, including a well-stocked minibar and luxurious massage beds.

Service

9.0

The staff goes above and beyond to ensure you have everything you need. From check-in to check-out, you feel well taken care of. The golf cart service adds a touch of luxury to getting around the property.

Location

9.0

The hotel is conveniently located by the beach, making it easy to enjoy the sun and sand. You can explore the nearby attractions on foot, and the lush gardens add to the serene atmosphere.

Dining

8.0

The dining experience was satisfactory, with a variety of delicious options at the egg station. However, a few more hot dishes would have enhanced the overall experience.

Facilities

9.0

The facilities are impressive, providing everything you need for a relaxing stay. Whether you want to unwind by the pool or enjoy a meal at the restaurant, you'll find it all within reach.