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Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
-
Close to the beach
Perfect
9.1
9.4
/10
4.8
4.6
/5

Grand Velas Riviera Maya (Adults Only) - A luxury all-inclusive resort with private plunge pools, gourmet dining, and a Forbes Five-Star spa

Grand Velas Riviera Maya (Adults Only) offers 90 oceanfront suites with private terraces and plunge pools, featuring plush king beds, jacuzzi tubs, and Caribbean Sea views. The resort includes eight restaurants, such as Cocina de Autor, a Michelin-starred venue showcasing Chef Nahúm Velasco's creative dishes, and Piaf, serving traditional French cuisine in a 1940s Parisian-inspired setting. SE Spa by Grand Velas Riviera Maya, certified by Wellness for Cancer, provides hydrotherapy and CBD treatments. Located in Mayakoba, the property is a 1-hour drive from Cancun International Airport and 3 km from Grand Coral Golf Riviera Maya. Guests can access non-motorized water sports, tequila tastings, and ecotours.

Pros

Private plunge pools and jacuzzi tubs in all suites.

Michelin-starred dining at Cocina de Autor.

SE Spa holds a Forbes Five-Star rating and offers specialized cancer wellness treatments.

Complimentary shuttle service to the beach, located 1 km from Zen Grand suites.

Cons

Zen Grand suites are situated 1 km from the beach, requiring shuttle access.

Some excursions, like snorkeling tours and dolphin swims, incur additional fees.

Must-do experiences

  • Savor Tacos al Pastor at El Fogón for a local favorite.
  • Visit the Frida Kahlo Museum for a glimpse of vibrant art.
  • Explore the cenotes of Dos Ojos for a refreshing swim.
  • Discover the local crafts at Playa del Carmen's Artisans Market.
  • Take a sunset stroll along the pristine Playa Paraiso beach.
View all

Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Ambassador Pool Suite Ocean View
2 persons
1275 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Private Pool Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
Nature View Suite Zen Experience
2 persons
1185 sq. feet 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Perfect
9.5/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Grand Velas Riviera Maya (Adults Only), a tapestry of culinary delights awaits, with each restaurant offering a unique ambiance and exquisite flavors. From the romantic allure of French cuisine to the vibrant traditions of Mexican fare, every dining experience is designed to transport guests into a world of gastronomic excellence.
Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining
Ambiance
Romantic, elegant atmosphere reminiscent of Paris in the 1940s
Key Offerings
An enticing selection of fresh French dishes paired with exceptional wines, served with unparalleled service.
Reservation
Recommended
Dinner only

Frida

Traditional Mexican
Ambiance
Warm, inviting setting that celebrates Mexican culture
Key Offerings
Delight in romantic dinners featuring the best of Mexican cuisine, ensuring an authentic dining experience.
Reservation
Recommended
Dinner only

Azul

International
Ambiance
Casual, open-air location with a relaxed vibe
Key Offerings
All-day dining with fresh, diverse options available for breakfast, brunch, lunch, and dinner.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Bistro

International
Ambiance
Casual, comfortable setting
Key Offerings
A variety of dishes infused with the freshest ingredients, perfect for any meal throughout the day.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner

Cocina de Autor

Modern cuisine
Ambiance
Contemporary, cutting-edge environment
Key Offerings
An innovative dining experience curated by Chef Nahúm Velasco, offering a unique blend of flavors and storytelling.
Reservation
Recommended
Dinner only

Lucca

Italian and Mediterranean
Ambiance
Romantic, inviting setting
Key Offerings
Savor family-friendly gatherings with hearty Italian dishes and delightful Mediterranean flavors.
Reservation
Recommended
Dinner only

Sen Lin

Asian (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern, vibrant atmosphere
Key Offerings
A culinary journey through various Asian cuisines, featuring modern interpretations and carefully crafted dishes.
Reservation
Recommended
Dinner only

Chaká

Mexican
Ambiance
Family-friendly, welcoming environment
Key Offerings
Taste traditional Mexican flavors in a casual setting, perfect for relaxed family gatherings.
Reservation
Recommended
Dinner only

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Activities Near Grand Velas Riviera Maya
Top Attractions
Activities
Dining
Entertainment
Punta Bete
16 minutes' walk
Secluded beach with soft sands and clear waters, perfect for sunbathing and relaxing away from the crowds.
El Camaleon Golf Course
20 minutes' walk
Renowned golf course offering unique challenges and stunning coastal views, host to the PGA Tour.
Zona Arqueologica Tulum
Zona Arqueologica Tulum
10-minute drive
Historic Mayan ruins overlooking the sea, showcasing significant ancient architecture and breathtaking views.
Snorkeling at Punta Esmeralda
10-minute drive
Thrilling snorkeling trips to explore vibrant marine life along this stunning beach; gear can be rented nearby.
Yoga Classes
10-minute drive
Relaxing sessions offered at nearby retreats focusing on wellness and mindfulness, ideal for all levels.
Lucca Restaurant
Lucca Restaurant
1 minute' walk
Italian cuisine with a sophisticated ambiance; signature dishes include house-made pastas and fine wines. Reservations recommended.
Bistro Restaurant
Bistro Restaurant
8 minutes' walk
Casual bistro serving a mix of traditional and modern dishes; don't miss their famous seafood tacos. Gluten-free options available.
La 5ta Hacienda
La 5ta Hacienda
15-minute drive
Lively nightlife spot featuring live music and themed parties; perfect for those looking to dance and enjoy cocktails.
Xavage Park by Xcaret
Xavage Park by Xcaret
15-minute drive
Adventure park with thrilling attractions, including river rafting and zip-lining; great for families and thrill-seekers.
Transportation and Accessibility
City Centre
Playa del Carmen12 min  ·  4.6 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  7.0 mi
Cozumel International Airport (CZM)64 min  ·  26.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.
Review score
Based on 955 verified reviews
9.6/10
Perfect
94%
Recommend
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
8.7/10
Location
8.7/10
Staff
9.9/10
Value for money
8.1/10
Pros
Dedicated concierge
Michelin star restaurant
Spa water circuit
Good service
Cons
Rocky walk
Generic buffet
Pool lounger hoarding
Guest reviews
based on 4775 reviews
5/5
based on 36 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Grand Velas Riviera Maya (Adults Only)
What is the closest airport to Grand Velas Riviera Maya (Adults Only)?
The hotel is located 35 minutes from Cancun International Airport.
How far is Grand Velas Riviera Maya (Adults Only) from downtown Playa del Carmen?
The hotel is approximately 6 km from downtown Playa del Carmen.
What dining options are available at Grand Velas Riviera Maya (Adults Only)?
The hotel features eight on-site restaurants offering a variety of international cuisines and dining experiences.
Does Grand Velas Riviera Maya (Adults Only) provide a swimming pool?
Guests can enjoy multiple outdoor infinity pools with stunning views.
Is there free Wi-Fi available at Grand Velas Riviera Maya (Adults Only)?
Free Wi-Fi is available in all rooms and public areas.
Are there wellness facilities at Grand Velas Riviera Maya (Adults Only)?
The hotel boasts an award-winning spa offering a wide range of wellness treatments and therapies.
What is the check-in and check-out policy for Grand Velas Riviera Maya (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
What amenities are included in the rooms at Grand Velas Riviera Maya (Adults Only)?
Rooms are equipped with air conditioning, flat-screen TVs, minibars, and private terraces with views.
What activities can guests enjoy at Grand Velas Riviera Maya (Adults Only)?
Guests can engage in activities such as snorkeling, yoga classes, biking, and themed dinner nights.
Is parking available at Grand Velas Riviera Maya (Adults Only)?
Public parking is available on-site free of charge without the need for a reservation.
What nearby restaurants can guests find around Grand Velas Riviera Maya (Adults Only)?
Nearby dining options include Bistro Restaurant (0.5 km), Sakura (0.5 km), and Saffron (3 km).
Does Grand Velas Riviera Maya (Adults Only) offer concierge services?
The hotel provides personal concierge services to enhance the guest experience.

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