Grand Velas Riviera Maya * 5-Star Adults-Only

Name: Grand Velas Riviera Maya (Adults Only), Playa del Carmen
Address: Carretera Cancun Tulum Km 62, Playa del Carmen, Quintana Roo, 77710
Price range: US$863+
Rating: 8.7

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Grand Velas Riviera Maya (Adults Only) Playa del Carmen Exterior photo

Grand Velas Riviera Maya (Adults Only) Playa del Carmen Room photo

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Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, 77710

Close to the beach

Great

8.7

9.4

/10

4.8

4.6

Loved by Grand Velas Riviera Maya (Adults Only) guests

Really good food

Ocean view suites

Attentive staff

Great beach access

Amazing restaurants

Excellent service

"We dined at Frida's, Piaf, and Lucca for dinners and the food presentation was fantastic, the menus robust, and the flavor was ridiculously great."

Mike J from United States

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"The food at each a La cart restaurant was delicious."

Amber from United States

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"I was thrilled to learn that the large Ambassador pool was PERFECT for lap swimming."

Laura M from United States

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Grand Velas Riviera Maya (Adults Only) - A luxury all-inclusive resort with private plunge pools, gourmet dining, and a Forbes Five-Star spa

Grand Velas Riviera Maya (Adults Only) offers 90 oceanfront suites with private terraces and plunge pools, featuring plush king beds, jacuzzi tubs, and Caribbean Sea views. The resort includes eight restaurants, such as Cocina de Autor, a Michelin-starred venue showcasing Chef Nahúm Velasco's creative dishes, and Piaf, serving traditional French cuisine in a 1940s Parisian-inspired setting. SE Spa by Grand Velas Riviera Maya, certified by Wellness for Cancer, provides hydrotherapy and CBD treatments. Located in Mayakoba, the property is a 1-hour drive from Cancun International Airport and 3 km from Grand Coral Golf Riviera Maya. Guests can access non-motorized water sports, tequila tastings, and ecotours.

Pros

Private plunge pools and jacuzzi tubs in all suites.

Michelin-starred dining at Cocina de Autor.

SE Spa holds a Forbes Five-Star rating and offers specialized cancer wellness treatments.

Complimentary shuttle service to the beach, located 1 km from Zen Grand suites.

Cons

Zen Grand suites are situated 1 km from the beach, requiring shuttle access.

Some excursions, like snorkeling tours and dolphin swims, incur additional fees.

Must-do experiences

Savor Tacos al Pastor at El Fogón for a local favorite.
Visit the Frida Kahlo Museum for a glimpse of vibrant art.
Explore the cenotes of Dos Ojos for a refreshing swim.
Discover the local crafts at Playa del Carmen's Artisans Market.
Take a sunset stroll along the pristine Playa Paraiso beach.

Location: Perfect

9.1/10Review score

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Guest Emotional Experience

Explorers, Not TouristsTrue to culture

“He was excited to have us there again and he made sure all my food was safe.”

danP7301BZ from Canada

Perfect for Finding FriendsSmiles all around

“It's hard not to notice how everyone you encounter has a great big smile on your face.”

John J from United States

Shine on SocialsPicture perfect

“The resort's grounds were stunning, with beautiful flowers and freely roaming animals adding to the charm.”

Claudine

Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View
2 persons
118 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Ambassador Pool Suite Ocean View
2 persons
118 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Nature View Suite Private Pool Zen Experience
2 persons
110 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Facilities: Perfect

9.2/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Grand Velas Riviera Maya (Adults Only), a tapestry of culinary delights awaits, with each restaurant offering a unique ambiance and exquisite flavors. From the romantic allure of French cuisine to the vibrant traditions of Mexican fare, every dining experience is designed to transport guests into a world of gastronomic excellence.

Piaf
French fine dining
Ambiance
Romantic, elegant atmosphere reminiscent of Paris in the 1940s
Key Offerings
An enticing selection of fresh French dishes paired with exceptional wines, served with unparalleled service.
Reservation
Recommended
Dinner only
Frida
Traditional Mexican
Ambiance
Warm, inviting setting that celebrates Mexican culture
Key Offerings
Delight in romantic dinners featuring the best of Mexican cuisine, ensuring an authentic dining experience.
Reservation
Recommended
Dinner only
Azul
International
Ambiance
Casual, open-air location with a relaxed vibe
Key Offerings
All-day dining with fresh, diverse options available for breakfast, brunch, lunch, and dinner.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
Bistro
International
Ambiance
Casual, comfortable setting
Key Offerings
A variety of dishes infused with the freshest ingredients, perfect for any meal throughout the day.
Reservation
Not needed
Breakfast, Brunch, Lunch, Dinner
Cocina de Autor
Modern cuisine
Ambiance
Contemporary, cutting-edge environment
Key Offerings
An innovative dining experience curated by Chef Nahúm Velasco, offering a unique blend of flavors and storytelling.
Reservation
Recommended
Dinner only
Lucca
Italian and Mediterranean
Ambiance
Romantic, inviting setting
Key Offerings
Savor family-friendly gatherings with hearty Italian dishes and delightful Mediterranean flavors.
Reservation
Recommended
Dinner only
Sen Lin
Asian (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern, vibrant atmosphere
Key Offerings
A culinary journey through various Asian cuisines, featuring modern interpretations and carefully crafted dishes.
Reservation
Recommended
Dinner only
Chaká
Mexican
Ambiance
Family-friendly, welcoming environment
Key Offerings
Taste traditional Mexican flavors in a casual setting, perfect for relaxed family gatherings.
Reservation
Recommended
Dinner only

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, 77710

Explore Playa del Carmen

Activities Near Grand Velas Riviera Maya

Punta Bete

16 minutes' walk

Secluded beach with soft sands and clear waters, perfect for sunbathing and relaxing away from the crowds.

El Camaleon Golf Course

20 minutes' walk

Renowned golf course offering unique challenges and stunning coastal views, host to the PGA Tour.

Zona Arqueologica Tulum

10-minute drive

Historic Mayan ruins overlooking the sea, showcasing significant ancient architecture and breathtaking views.

Snorkeling at Punta Esmeralda

10-minute drive

Thrilling snorkeling trips to explore vibrant marine life along this stunning beach; gear can be rented nearby.

Yoga Classes

10-minute drive

Relaxing sessions offered at nearby retreats focusing on wellness and mindfulness, ideal for all levels.

Lucca Restaurant

1 minute' walk

Italian cuisine with a sophisticated ambiance; signature dishes include house-made pastas and fine wines. Reservations recommended.

Bistro Restaurant

8 minutes' walk

Casual bistro serving a mix of traditional and modern dishes; don't miss their famous seafood tacos. Gluten-free options available.

La 5ta Hacienda

15-minute drive

Lively nightlife spot featuring live music and themed parties; perfect for those looking to dance and enjoy cocktails.

Xavage Park by Xcaret

15-minute drive

Adventure park with thrilling attractions, including river rafting and zip-lining; great for families and thrill-seekers.

Transportation and Accessibility

City Centre
Playa del Carmen 12 min · 4.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 17 min · 7.0 mi
Cozumel (CZM) 64 min · 26.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are not allowed.

Number of rooms:

539

Former name

Ambassador at Grand Velas All Inclusive

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.

Review score

Based on 1519 verified reviews

9.7 /10

Perfect

95 %

Recommend

Cleanliness

9.6/10

Comfort

9.7/10

Facilities

9.2/10

Free WiFi

10.0/10

Location

9.1/10

Staff

9.3/10

Value for money

7.8/10

Pros

Dedicated concierge

Michelin star restaurant

Spa water circuit

Good service

Cons

Rocky walk

Generic buffet

Pool lounger hoarding

based on 4775 reviews

5/5

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FAQs

About Grand Velas Riviera Maya (Adults Only)

Which airport is the closest to Grand Velas Riviera Maya hotel?

The closest airport to Grand Velas Riviera Maya hotel is Aeropuerto de Playa del Carmen airport (5 km) and it is reachable with a 15-minute drive.

Is airport shuttle provided by the Grand Velas Riviera Maya hotel?

Airport shuttle is one of the services offered by the Grand Velas Riviera Maya hotel. Please inform the hotel staff about your estimated arrival time.

What payment methods are available in the Grand Velas Riviera Maya hotel?

At the Grand Velas Riviera Maya hotel, you can pay using American Express and Visa.

What room types are available at Grand Velas Riviera Maya hotel?

Grand Class Oceanfront King Suite, Ambassador Two-Bedroom Suite, and Family Two-Bedroom Suite are among the room types available at Grand Velas Riviera Maya hotel.

Is Grand Velas Riviera Maya hotel accessible to people with disabilities?

Yes, at Grand Velas Riviera Maya hotel there are rooms with accessible facilities and wheelchair access available for guests with special needs.

Does Grand Velas Riviera Maya hotel offer facilities for business travellers?

Grand Velas Riviera Maya hotel conveniently features conference facilities and a laptop safe as well as a meeting room and a business centre on-site.

Which facilities are available in the Grand Velas Riviera Maya hotel?

Top locations of the Grand Velas Riviera Maya hotel include baggage storage and a shopping area, whereas guests' safety will be ensured with 24-hour security and luggage storage.

What spa facilities does the Playa del Carmen resort offer?

At the Playa del Carmen resort, guests can enjoy a head massage, a couples' massage, and a facial massage as well as visit a wellness centre offering body wraps, facial treatments, and spa service.

Is there a swimming pool in Grand Velas Riviera Maya hotel?

Yes, Grand Velas Riviera Maya hotel features 3 outdoor swimming pools.

Which children services are provided at Grand Velas Riviera Maya hotel?

For guests staying at Grand Velas Riviera Maya hotel with their children, baby concierge service will be extremely useful.