Grand Sirenis Riviera Maya Resort & Spa All Inclusive, Akumal
About the Hotel
Grand Sirenis Riviera Maya Resort & Spa All Inclusive - A 5-star beachfront resort with Mayan ruins, spa facilities, and multiple dining options
This AAA Four Diamond resort features 560 sq ft Deluxe Junior Suites with king or double beds, minibars, hydro-massage baths, and private balconies offering garden or sea views. Guests at Sirenis can choose from two buffet restaurants and eight thematic à la carte dining venues, along with 11 bars including swim-up options. Recreational facilities include three swimming pools, a separate children's pool, a lazy river, tennis courts, a gym, and a 30139 ft² spa with hydrotherapy, saunas, and Temazcal steam baths. The property sits on a two-mile virgin beach containing preserved Mayan ruins and is located 21.5 miles from Aeropuerto de Playa del Carmen. Free Wi-Fi is available throughout the resort, and room service operates from 11:00 to 23:00. Families can utilize the mini club, children's pool, and babysitting services for an additional fee.
Pros
The resort features a 30139 ft² spa with hydrotherapy, saunas, and a traditional Temazcal steam bath.
Guests have access to eight thematic à la carte restaurants in addition to two buffet dining options.
The property includes a preserved Mayan ruin within its grounds and sits on a two-mile virgin beach.
All rooms include minibars with daily restocking and free room service between 11:00 and 23:00.
Cons
The ecotax fee applies per night: MXN$34 for single occupancy and MXN$51 for double or more.
Access to the spa's wet area requires an additional charge beyond the complimentary gym admission.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Snorkelling
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Archery
- Yoga class
- Aerobics
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Hot spring bath
- Public Bath
- Pool with view
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The first day was rough with a series of room issues and inconveniences. After upgrading to a better room, the experience drastically improved. The rooms definitely need updating, but the upgrade was worth it.
The hotel was a nice place, the rooms were large and clean, and the service was generally good. However, there were quite a few mosquitos around. The location was convenient for exploring Tulum and nearby archaeological sites, but there were some drainage issues in the rooms. The dining options were varied, and the facilities were modern and well-maintained.
The hotel rooms were large and comfortable, providing all the amenities one would expect. The service, though lovely overall, had a slight issue with time management. The location was simply stunning, perfect for snorkeling adventures, and the dining experience was very good with a variety of options available. The facilities were top-notch and well-maintained.
Initially faced several issues like a malfunctioning AC, problematic refrigerator, and cleanliness concerns. Eventually, upgraded to a nicer area after paying extra, which significantly improved the experience. The rooms were spacious, modern, and finally met my initial requests. The service was exceptionally hospitable and professional, with staff remembering our preferences. The location, though prone to room flooding, was ideal for our activities near Tulum and offered good snorkeling opportunities. The dining options, mainly in the main restaurant, provided a nice variety of food at a good price. The facilities overall were satisfactory.
The hotel had everything we needed in the rooms, but could do with a little updating despite being very clean. They were far from the main building. The service sometimes gave conflicting information or didn't know answers to questions and started making noise early in the morning. The location was stunning and great for the activities we wanted to do near Tulum. The dining experience was good, but there was a trek back to reception from the beach. Overall, fantastic location with some room for improvement in service and dining.
The hotel offered us rooms that were not to our liking initially, but Ingrid and Rosey promptly moved us to beautiful adjacent rooms in a lovely location. The rooms were a bit far from the main building, but the new rooms made up for it with their charm.
The hotel asked us to upgrade our room for an additional fee, but Ingrid and Rosey quickly moved us to more favorable rooms in a beautiful location. The rooms were spacious, had fantastic air conditioning, and featured a huge jacuzzi bath, although the drain in one of the bathrooms caused flooding issues after showers.
The hotel had excellent rooms and facilities, but being on the ground floor next to the concierge desk playing music from early morning was a downside. The service was great overall, with friendly and accommodating staff, although there were a few minor hiccups. The location was nice with lots to see and do, but some issues like room flooding post-shower were inconvenient. Dining options were good, particularly the cured meats, and the facilities were above average.
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