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Check-in
22Sept2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico

Iberostar Selection Paraiso Maya - A 5-star beachfront resort with water park, multiple pools, and Mayan-inspired amenities

This 5-star beachfront resort features Junior Suites with private balconies offering jungle views, king-size beds, minibars restocked daily, and select rooms with whirlpool baths on terraces. Guests at Iberostar Selection Paraiso Maya have access to 8 pools including a wave pool, lazy river, and Aquafun water park with 7 slides spanning approximately 200 feet. Dining options include La Geisha Japanese teppanyaki, El Rancho steakhouse, La Marina seafood restaurant, and access to 15 additional bars and restaurants across neighboring Iberostar properties. The resort offers Star Camp children's program with recycled plastic play areas, SPA Sensations with indoor pool and treatments, fitness center for guests aged 16+, and nightly professional shows featuring magic and music. Iberostar Selection Paraiso Maya is 15.5 miles from Aeropuerto de Playa del Carmen and fronts Playa Paraíso beach with white sand. Business amenities include free Wi-Fi, convention center, and concierge services.

Pros

Direct beachfront access to Playa Paraíso with white sand

Access to 15 additional restaurants and bars across neighboring Iberostar properties

Aquafun water park features 7 slides with approximately 200 feet of combined length

Star Camp children's program uses over 7.17 tons of recycled plastic in play areas

Complimentary 1-hour daily access to spa wet areas

Cons

Fitness center access restricted to guests aged 16 and older

Some dining venues require smart casual dress code including Bermuda shorts for men

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
625 sq. feet 
Shower
Coffee machine
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Last Room Available
Max:
2 persons
625 sq. feet 
Shower
Coffee machine
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Junior Suite Near Beach
Max:
2 persons
670 sq. feet 
Shower
Coffee machine
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Transportation and Accessibility

Transportation options

City Centre
Puerto Morelos 8.3 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 14.4 mi
Cancun (CUN) 24.2 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Yoga class

Services

  • Room service
  • Car hire
  • Shops/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico
Map view
Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico
Nearby
Playa Paraiso Golf Course
100 ft
Wedding chappel
1200 ft
Restaurants
La Plaza Buffet
4900 ft
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
7.0
7.0/10 based on 17 reviews
John
United States, February  2024
7.6/10

My stay at the hotel was pleasant overall. The rooms were spacious and very clean, matching the standard of Riviera Maya rooms, although lacking an ocean view. The late-night noise was a downside, but arriving to a ready, clean, and well-stocked room was appreciated.

Rooms
8.0
I was impressed by the cleanliness and spaciousness of the rooms.
Service
7.0
The staff handled an issue with a broken medication bottle efficiently and even communicated in Spanish to assist. I received a lovely birthday treat during my stay.
Location
9.0
The reception area was the coolest I've seen, and the surroundings were beautiful with abundant wildlife and tropical plants.
Dining
6.0
The dining options were satisfactory overall, with a standout experience at Building 61. However, the daily repetition of meals could be improved.
Facilities
8.0
The resort offers various amenities and services, making the stay convenient and enjoyable.
Claude
United States, January  2024
8.2/10

I really enjoyed my stay at this hotel! The rooms were great and clean, very close to the beach and pools. The service was top-notch, with genuinely warm and accommodating staff. The location was fantastic, near the beach, pool, and buffet restaurants. The dining experience was good but could have been better in some aspects.

Rooms
8.0
I stayed in a room in building 60, which was very close to the beach and pools. The room was great and clean.
Service
9.0
The staff here were so accommodating and very helpful. They really cared about making our stay the best it could be.
Location
9.0
The hotel's location was great, near the beach, pool, and buffet restaurants. It was very clean and the beach area was well-maintained.
Dining
7.0
The dining options were decent with good variety, but some areas like the Italian restaurant could be improved. The buffet had a good selection overall.
Facilities
8.0
The facilities were generally good, with everything you'd expect at an all-inclusive resort.
Great location
Room service delays
Kyle
United States, August  2023
7.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were not ready on time and it took a lot of effort to get the necessary bedding. On the bright side, the staff provided excellent service and responded promptly to requests. The location was beautiful with lush surroundings but could get noisy at times. Dining options were decent with a good variety, although some amenities were no longer available.

Rooms
7.0
Our two joined rooms with a balcony and a hammock were clean and stocked, but the room wasn't ready until late, and getting the necessary bedding was a hassle.
Service
9.0
The customer service from various staff members was incredible. They were quick to respond and attentive to our needs.
Location
8.0
The well-maintained and lush surroundings were stunning, but the noise levels could sometimes be disruptive.
Dining
7.0
Dining at Lindo and Maya was decent with a good variety, although some amenities were no longer included.
Facilities
8.0
The resort facilities were well-kept and offered a range of services for guests.
Carl
United States, August  2023
7.8/10

My stay at the hotel was overall enjoyable. The rooms were spacious and comfortable, although I had to book two separate rooms and pay extra to ensure they were adjacent. The location was convenient, with easy access to restaurants, pools, and the beach, although there was some noise from ongoing construction nearby.

Rooms
8.0
The rooms are big and comfortable, but having to pay extra to get rooms next to each other was a bit inconvenient.
Service
9.0
The service at the hotel was exceptional.
Location
7.0
The hotel is located close to restaurants, pools, and the beach, making it easy to access everything we needed during our stay. However, the noise from nearby construction was disruptive at times.
Dining
7.0
The dining experience was varied and enjoyable, with plenty of options at the buffet. However, there were some below-average dishes that were still manageable.
Facilities
8.0
The hotel offered a good range of facilities and amenities. From room service to car hire, everything was convenient and well-maintained.
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Check-in
22Sept2025Select date
Check-out
23Sept2025Select date
Rooms and Guests2 Guests, 1 Room