Grand Sunset Princess, Playa del Carmen | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

Grand Sunset Princess - A 5-star all-inclusive beachfront resort with extensive spa facilities and multiple dining options

This 5-star all-inclusive resort features 674 rooms across low-level buildings, including Junior Suites with hot tubs, Swim-Out options with pool access, and Platinum Suites with terrace hot tubs. Grand Sunset Princess offers 12 restaurants serving international cuisine, including Italian at Mamma Mia, Mexican at La Hacienda, and steakhouse options at La Vaquería, complemented by 19 bars throughout the property. Guests enjoy access to one of Riviera Maya's largest spas spanning 18298.5 ft² with a thermal circuit featuring Roman baths, Turkish baths, and warm pools. The resort overlooks a beach and provides 12 swimming pools, some with built-in whirlpools. All guests receive unlimited access to Grand Riviera Princess resort's facilities. A continental breakfast is available each morning at Grand Sunset Princess. The property is 9.5 miles from Aeropuerto de Playa del Carmen and offers scheduled shuttle service to Playa del Carmen's 5th Avenue.

Pros

Unlimited access to sister property Grand Riviera Princess's facilities and amenities

One of Riviera Maya's largest spas spanning 18298.5 ft² with extensive thermal facilities

Multiple swimming pool options including adult pools and pools with built-in whirlpools

Diverse dining with 12 restaurants including specialty à la carte options

All rooms feature modern amenities including air conditioning, minibars, and flat-screen TVs

Cons

The resort's extensive size may require considerable walking between facilities

Some restaurants enforce specific dress codes prohibiting swimwear and sandals

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Junior Suite

Max:

2 persons

Shower

Bathtub

room details

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Platinum Suite

Max:

2 persons

Shower

Bathtub

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Laguna Villa Suite Adults Only

Max:

2 persons

Shower

Bathtub

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre

Playa del Carmen 4.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 6.7 mi

Cancun (CUN) 31.9 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Diverse Dining Options

“During my stay, I was pleased with the variety of dining options available at the resort. The buffet offered a wide selection of fresh and flavorful dishes for lunch, a delight to dine there. I also enjoyed trying the à la carte restaurants, particularly the French restaurant which was a lovely surprise. Every meal was an opportunity to explore new flavors, from casual bites by the pool to more formal dining experiences.” view full review

Well-Equipped Gym

“I particularly appreciated the well-equipped gym at the resort. It was spacious and had a variety of machines and free weights. Having access to a quality fitness center was a highlight for me, allowing me to maintain my workout routine even while on vacation. It was like an added bonus to an already enjoyable stay.” view full review

Comfortable Accommodations

“I stayed in a Beautiful Junior Suite that provided ample space and comfort. Although the decor felt a bit outdated, the room was clean and well-maintained, which contributed to a relaxing atmosphere. The beds were particularly comfortable, making it easy to unwind after a day of activities.” view full review

Relaxing Pool Areas

“One of my favorite features was the extensive pool areas throughout the resort. With multiple pools to choose from, I often found a perfect spot to relax. I loved taking a dip and lounging by the water, especially in the swim-up area that provided easy access to refreshments. It was the ideal way to spend my afternoons, soaking up the sun in a serene environment.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Sports trainer

Guest Parking

Dryer

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

Map view

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

4.1 mi

Landmark

Playa

4300 ft

Beach

Xcalacoco

4000 ft

Beach

Point Esmeralda

2.0 mi

Golf Course

El Camaleon Golf Course

1.4 mi

Beach

Grand Coral Beach Club

1.6 mi

Landmark

Punta Venado

2.4 mi

Beach

Punta Esmeralda Beach

2.0 mi

Landmark

Go Natural Explorers

2.3 mi

Landmark

Church of Guadalupe

2.8 mi

Museum

Zona Arqueologica Tulum

2.4 mi

Landmark

Playa Publica 88

2.5 mi

Gallery

Galeria Luis Sottil

2.6 mi

Gallery

Amate Gallery

2.6 mi

Landmark

28 de Julio Square

2.6 mi

Landmark

Xca-Ha Park

2.7 mi

Landmark

Punta Venado Bike Park

2.8 mi

Landmark

Kingdom Hall of Jehovah's Witnesses

2.8 mi

Event hall

Salon Tres Rios I

2.8 mi

Landmark

Xavage Park by Xcaret

3.0 mi

Landmark

La 5ta Hacienda

3.3 mi

Gallery

Tierra Huichol

3.3 mi

Gallery

La Galeria de Playa Art Gallery

3.6 mi

Landmark

Caminarte

3.6 mi

Gallery

Riviera Art Gallery

3.8 mi

Landmark

Galeria Lamanai

3.7 mi

Museum

3D Museum of Wonders

4.1 mi

Landmark

Ambarte

3.8 mi

Golf Course

Grand Coral Golf Riviera Maya

4.0 mi

Nearby

Punta Bete

1000 ft

Restaurants

Coco's Cabanas

1.1 mi

Punta Bete Mexico Xcalacoco

Club de Playa Selvamar

3500 ft

Playa Xcalacoco

Koh Thai

4200 ft

Predio El Limonar fraccion 2

La Brasserie

4200 ft

El Limonar 1 Dentro del Hotel The Fives

Oka - Sushi Bar

4200 ft

Predio El Limonar fraccion 2

La Marea

1.1 mi

Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6

Bistro Restaurant

4200 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Coral Grill & Bar by Viceroy

3900 ft

Playa Xcalacoco Frac 7 In Hotel Viceroy

Sea Olive

4100 ft

Xcalaco El Limonar No. 1

Reviews and Ratings

Feedback from previous guests about their experience.

Jason

United Kingdom, November 2023

7.0/10

The hotel offers a vast and comfortable stay, though the rooms need updating and suffer from excessive humidity, requiring sun-drying of clothes upon changing rooms. The service is friendly but occasionally provides conflicting information. The location is convenient and assisted us in airline communication. The dining, while decent, could benefit from more variety.

Rooms

7.0

Despite the need for updating and repair, the rooms are spacious and very comfortable. However, they are old and extremely humid, causing clothes to smell.

Service

7.0

The service staff is hardworking and friendly, although there were instances of contradictory information being provided.

Location

8.0

The location on the Family Princess proved convenient, and the assistance in contacting the airline was helpful.

Dining

6.0

Although the dining experience was something to look forward to every morning, it was often average and cold, with repetitive options.

Facilities

7.0

The facilities could use improvement but adequately serve their purpose for a comfortable stay.

Derek

United Kingdom, November 2023

6.0/10

The hotel offers a mix of experiences with very comfortable, spacious rooms that unfortunately had a humidity issue leading to our clothes smelling. The staff was friendly but provided contradictory information at times. The location was ideal for exploring new lifestyles, with some drawbacks related to specific areas and dining options.

Rooms

5.0

The rooms are old and extremely humid. Despite their huge size, the humidity issue caused our clothes to smell, requiring us to air them outside. Not ideal for a comfortable stay.

Service

6.0

The staff were lovely and friendly but at times provided contradictory information, impacting the overall service experience. There is potential for improvement here.

Location

7.0

The location was convenient for exploring new lifestyles, but there were some limitations in reaching certain areas and enjoying varied dining experiences, especially at the a la carte restaurants.

Dining

6.0

The dining experience, while being something to look forward to every morning, was marred by the average quality and repeatability of the food, with a noticeable lack of meat options.

Facilities

6.0

The facilities provided meet basic needs but nothing extraordinary or particularly luxurious. With some enhancements, they could elevate the overall stay experience.

comfortable rooms

humid rooms

George

United States, October 2023

7.4/10

The hotel had amazing and comfortable rooms, but there was a humidity issue making our clothes smell bad. The staff were very friendly and hardworking. The location was convenient by the taxi driver they gave me, but it might not suit everyone's preferences. The dining was average with cold food some days. Overall, a pleasant stay with a few drawbacks.

Rooms

8.0

The rooms were amazing and comfortable, but the humidity made our clothes smell bad, requiring us to dry them in the sun when we changed rooms.

Service

9.0

The staff was very friendly and hardworking, making our stay more pleasant.

Location

7.0

The location was convenient by the taxi driver they gave me, although it may not be ideal for everyone's preferences.

Dining

6.0

The dining experience was average and cold most days, lacking excitement, but there were delicious homemade cakes that were something to look forward to.

Facilities

7.0

Bill

United States, July 2023

6.6/10

The hotel had pool access which was a plus for relaxation, but the rooms were so humid that all our clothes began to smell, and we had to dry them in the sun when we changed rooms. The service was friendly, but at times provided contradictory information. The location was great for exploring certain areas but had some issues with helping us contact the airline. The dining experience was average, and the food tended to be cold most days, though the hotel offered various salads. The facilities were good overall.

Rooms

6.0

The rooms were extremely humid, causing our clothes to smell, but they were resolved eventually. Pool access was a nice bonus.

Service

7.0

The service was friendly overall, but there were instances of contradictory information being provided.

Location

7.0

The hotel was helpful in certain areas, but there were challenges in helping us contact the airline.

Dining

6.0

The dining experience was average with many repeated items on the menu, although there was something enjoyable each morning.

Facilities

7.0

The hotel offered standard facilities that were satisfactory.

John

United States, May 2023

6.4/10

The hotel has clean and comfy rooms with very friendly staff. However, the rooms need updating and repair. The dining experience was average, and the location was convenient for exploring new lifestyles. Despite this, the rooms being too humid was a major drawback as it caused our clothes to smell.

Rooms

6.0

The rooms are clean and have very comfy beds, but they were so humid that all our clothes began to smell. We had to dry them in the sun when we changed the room.

Service

7.0

The staff was so lovely and friendly. However, the service needs improvement as it lacked meat every day.

Location

8.0

The hotel is ideally located in new lifestyles, making it easy to explore. They also helped us contact the airline, but the taxi driver they provided was not satisfactory.

Dining

5.0

The dining was average and cold most days, with the same menu items daily. However, the big salads were a highlight.

Facilities

6.0

The facilities need updating and repair.