Grand Oasis Cancun, Cancun
About the Hotel
Grand Oasis Cancun - A beachfront all-inclusive resort with casino, multiple dining options, and entertainment complex
Grand Oasis Cancun operates as a 4-star all-inclusive beachfront resort featuring 613 rooms across its pyramid-shaped central structure and additional buildings. Accommodations include Ocean View, Garden Terrace, Sunset View, and Standard categories, all equipped with air conditioning, flat-screen TVs, minibars, and wireless internet, offering either garden or partial ocean vistas. The property houses 8 restaurants serving Mexican, Mediterranean, international buffet, and sushi options, with some venues ranked among TripAdvisor's Top 10 in Cancun. Recreational facilities include an outdoor pool set in tropical gardens, tennis courts, a spa, and the only casino in Zona Hotelera. Evening entertainment features concerts, music festivals, stage presentations, and theme parties at venues including Spice Disco and Coyote Bar. Viajes Caribe Maya, the on-site travel agency, arranges activities such as cenote exploration, zip lining, archaeological tours, and dolphin encounters. Located in Zona Hotelera, the resort sits 0.5 miles from Mayan Museum of Cancun, 1 mile from El Rey Archaeological Zone, and 2 miles from Avenida Kukulkan. Airport transfers require a 20-minute drive at additional cost. A continental breakfast is available each morning at Grand Oasis Cancun.
Pros
The only casino in Zona Hotelera with gaming facilities on-site
Eight restaurants including TripAdvisor-ranked dining options and diverse cuisines
Beachfront location with direct access to Caribbean Sea waters
Comprehensive all-inclusive package covering meals, beverages, and entertainment
On-site travel agency organizing local excursions and activities
Cons
Airport transfers incur additional costs beyond the all-inclusive package
Some rooms feature partial ocean views rather than full waterfront vistas
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
- Billiard tables
- Yoga class
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Pedicure
- Manicure
- Body scrub
- Treatment room
- Body wraps
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel had its ups and downs. The location was amazing with beautiful grounds, but the rooms didn't meet expectations due to maintenance issues. The service was lacking professionalism, and dining experiences were hit or miss. However, the facilities offered some enjoyable amenities.
The hotel needs improvement overall, with rooms that smell old and musty, and ceiling leaks during rainy periods late at night. On the positive side, you can enter the hotel with a daily pass, and there are various service options available. The location lacks adequate lighting and can feel intimidating at night, also offering restrictive Wi-Fi access. Dining options are hit or miss, with long wait times, but some positive aspects like a nice cheese bar. The facilities could use some attention to detail.
My stay at the hotel had its ups and downs. The service was unprofessional at times, but they did have some good services available. The room was extremely small for the price paid, and there were issues with maintenance early in the morning. The dining options were hit or miss, with some delays in service, though the breakfast had a good variety.
The hotel had a nice oceanfront room with a balcony for a beautiful view, but the rooms were old and needed updates. Be careful as they don't include a safe box, and you have to pay extra for it. You can hear noise from the corridors early in the morning due to poor insulation.
The hotel's name might be deceiving, but my stay was pleasant overall. The rooms had a great view, but I encountered some maintenance issues like a leaking sink and a broken shower faucet. The service had its highs and lows, with some staff being extremely friendly while others had a bad attitude. The location was superb, offering easy access to transportation options. The dining experience was okay, but there were some lapses like missing bacon. The facilities were generally good.
The hotel had a stunning location by the seafront with beautiful landscaping and wildlife. However, the lack of rules on guest behavior and no response to beach sargassum were drawbacks. The rooms had issues with old and non-functional furniture, and the night noise was disturbing.
My stay at the hotel had its ups and downs. The rooms were comfortable with a nice ocean view, but there were some issues with mustiness and a larger balcony than requested. The staff was apathetic, but the location was perfect with beautiful landscaping. The dining could be improved, and the facilities had some mixed experiences.
The hotel is located in a beautiful area with well-maintained pool and beach facilities. While the room had some issues with a broken sliding glass door, the overall stay for one night was decent. Just be prepared to spend extra on some services and keep in mind it's a bit far from the central area of Zona Hotelera.
My stay at Oasis sens was a mixed experience. The rooms were very clean but had a musty smell, water leaks, and even cockroaches in the sink. They were also quite small for the price paid. The service varied from unhelpful and rude to devoted and correct, with some staff seeming unhappy. The location was excellent, right on the beach and close to the airport, but had some drawbacks like limited device connections for WiFi. The dining options were good overall, with a variety of food available, although staff reactions when asked for more were not always pleasant.
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