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Check-in
22Sept2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

45 Imperial Way, Croydon, United Kingdom

Grand Sapphire Hotel & Banqueting - A 3-star hotel in Waddon with event spaces, complimentary breakfast, and free WiFi

Grand Sapphire Hotel & Banqueting is a 3-star hotel located in the heart of Waddon, featuring 40 air-conditioned rooms with private bathrooms, LED televisions, electric kettles, and complimentary WiFi. All accommodations include free bottled water and tea/coffee making facilities. The property offers a complimentary continental breakfast each morning and hosts a daily manager's reception for guests. This hotel provides 13993 square feet of event space, including a pillar-less ballroom that accommodates over 1000 guests, with separate foyer areas and on-site parking. London City Airport is 19 miles from Grand Sapphire Hotel & Banqueting, and Surrey Hills is a 10-minute drive away. The venue includes a 24-hour front desk, express check-out, multilingual staff, and luggage storage services.

Pros

Complimentary continental breakfast and daily manager's reception

13993 square feet of event space with capacity for over 1000 guests

On-site parking and 24-hour front desk services

All rooms include air conditioning, free WiFi, and electric kettles

Cons

No spa or pool facilities on the property

The hotel's location requires driving to reach major London attractions

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
2 persons
35 sq. feet 
Shower
Heating
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Twin Room
Max:
2 persons
45 sq. feet 
Shower
Heating
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Double Room
Max:
2 persons
45 sq. feet 
Shower
Heating
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Transportation and Accessibility

Transportation options

City Centre
Croydon 1.4 mi
Airports
London City (LCY) 19.8 mi
London Gatwick (LGW) 19.8 mi
Train
Wimbledon 5.9 mi
Balham 6.2 mi
Bus
Bus stop3300 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Room features

  • Air conditioning
  • Heating
  • Dressing area
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

45 Imperial Way, Croydon, United Kingdom
Map view
45 Imperial Way, Croydon, United Kingdom
Nearby
Purley Way Airport House
Croydon Airport Visitor Centre
600 ft
Restaurants
Pizza Unions
1.1 mi
443 Purley Way

Reviews and Ratings

Feedback from previous guests about their experience.
62%
enjoyed the hotel and leave a review
6.2/10
Nice
Rooms
7.3
Location
5.0
Service
5.5
Dining
7.3
Guest reviews
6.2/10
based on 4 reviews
8.2
8.2/10 based on 2370 reviews
Joe
United States, October  2023
6.6/10

The hotel is located in an uninspiring industrial area, but offers clean, comfortable rooms and friendly staff. However, the dining options are limited, and some service issues were noted. The price is reasonable, but some facilities could be improved.

Rooms
8.0
The rooms were clean and comfortable with 2 single beds.
Service
6.0
The staff at the reception desk were not excited to help, except for one particular staff member.
Location
5.0
Located in an uninspiring industrial area, and restaurants nearby are mostly very expensive fast food.
Dining
7.0
Dining included in the rate, suitable for all nationalities.
Facilities
5.0
Facilities could be improved.
William
United Kingdom, September  2023
6.4/10

The hotel is situated in an industrial area, making it convenient for a quick stopover on the way to Brighton. The rooms have two single beds and a very comfy bed, offering a decent sleep quality. The service, except for one staff member, was lacking enthusiasm. The dining experience, inclusive for all nationalities, offers traditional dishes. The facilities are basic but acceptable. However, being located in an uninspiring industrial area is a downside to the overall experience.

Rooms
7.0
The rooms feature two single beds and a very comfy bed, providing a good night's rest.
Service
5.0
The service was a bit lackluster overall, except for one staff member who stood out positively.
Location
6.0
The hotel is located in an industrial area, which may lack charm, but is practical for a stopover on the way to Brighton.
Dining
8.0
The dining experience offers traditional dishes for all nationalities, which is a nice touch.
Facilities
6.0
Basic facilities are available, meeting essential needs during the stay.
Wendy
United Kingdom, September  2023
6.2/10

The hotel is located in an uninspiring industrial area, making it a bit uncomfortable to walk around at night. The rooms were not cleaned daily but were generally clean. The service was lacking, except for one staff member who was helpful. The dining options were cold dishes but included in the rate. Despite the industrial location, the hotel is conveniently close to Croydon's main center.

Rooms
7.0
The rooms had only one chair at the desk, with three single beds. They were clean but not attended to daily.
Service
5.0
Service was generally unenthusiastic, except for one particular staff member who was helpful. There were long waits at the reception desk.
Location
6.0
Despite being in an uninspiring industrial area, the hotel is conveniently close to Croydon's main center.
Dining
6.0
The dining options consisted mainly of cold dishes included in the rate.
Facilities
7.0
Basic facilities were provided, suitable for a short stay.
Michael
United Kingdom, June  2023
7.0/10

The hotel is located in an uninspiring industrial area, making me feel uncomfortable walking outside at night. The staff was not very enthusiastic except for one particular member who was helpful. The hotel is close to some restaurants but they can get quite busy, and most of them offer expensive fast food options.

Rooms
7.0
The room had a very comfy bed and a clean bathroom with toiletries, although it wasn't cleaned every day.
Service
6.0
I had to yell to locate the receptionist, and they were not overly excited to help except for one staff member who stood out.
Location
5.0
The hotel is in an industrial area that is very dark at night, which made me uncomfortable walking around to find somewhere to eat.
Dining
8.0
The dining options catered to all nationalities and included gluten-free dishes.
Facilities
7.0
The hotel had adequate facilities for guests.
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Check-in
22Sept2025Select date
Check-out
23Sept2025Select date
Rooms and Guests2 Guests, 1 Room