"On the family club they have everything just for the kiddos including a water park, buffet and ice cream shop."
Irene from United States
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"My 4 year loved the kid's pool area."
Andrea from Canada
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"A few special touches to mention were the sand buckets and toys for the kids, robes and slippers for everyone."
Amanda Courtney
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Princess Family Club Riviera - A 5-star all-inclusive family resort with kids' pools, themed dining, and direct beach access
The 5-star Princess Family Club Riviera offers 144 spacious family rooms, including options with direct pool access, featuring two double beds or one king-size bed plus a bunk bed. Guests at Princess can visit seven à la carte restaurants and six buffet options, including a Pirate Buffet themed for children and an ice cream parlour styled as a 1960s diner. The resort includes 12 pools, four dedicated to children, a water park with slides, and a Kids' Club for ages 4-12, while parents access spa services at the adjacent Grand Riviera Princess. Located 5 km from central Playa del Carmen, the property provides direct beach access and proximity to Xcaret Park (4 km away) and Tulum's archaeological site (65 km). A continental breakfast is available each morning at Princess Family Club Riviera.
Pros
The Kids' Club and pirate-themed dining options cater specifically to younger guests.
Guests have full access to amenities at Grand Riviera Princess, including 13 restaurants and spa facilities.
The property offers direct pool access rooms and beachfront location with water sports.
Family rooms include bunk beds, bathrobes, and additional children's amenities.
Cons
Babysitting services incur an additional charge of 250 MXN per hour per child.
The gym operates limited hours (7:00 AM-4:30 PM).
Must-do experiences
Savor authentic tacos al pastor at El Fogón for a local delight.
Explore the vibrant Mercado 28 for unique souvenirs and local dishes.
Dive into cenote Azul for stunning swimming and picturesque views.
Visit Tulum's ancient ruins at sunset for breathtaking scenery.
Take a day trip to Cozumel for world-class snorkeling adventures.
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Select your room type
Princess Family Club Riviera offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
595 sq. feet
3 Single beds
Shower
Coffee machine
room details
Family Club Room
2 persons
595 sq. feet
3 Single beds
Shower
Coffee machine
room details
Family Club Pool Access
2 persons
595 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
Facilities:
Great
8.1/10Review score
General
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Water sports
Tennis court
Billiard tables
Darts
Table tennis
Guest Parking
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Baby pushchair
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Night club
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Massage
Room features
Air conditioning
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
AM/FM alarm clock
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Dining Onsite
At Princess Family Club Riviera, dining becomes an adventure with diverse options that cater to every palate. Experience a delightful mix of international cuisine alongside immersive dining experiences that celebrate family and togetherness. Enjoy relaxed settings that invite guests to linger and savor each moment.
Exclusive Buffet
International
Ambiance
A vibrant space where families can gather around a beautifully arranged buffet, presenting a feast of flavors from around the globe. Ideal for casual dining with an inviting, open layout.
Key Offerings
An extensive selection of international dishes, perfect for family meals any time of the day, ensuring that everyone finds something to enjoy. Made fresh daily to ensure variety and satisfaction.
Reservation
Not needed
Open for breakfast, lunch, and dinner; hours may vary.
Family Club's Pirate Buffet
International
Ambiance
A playful dining environment that captivates children and adults alike, featuring nautical decor designed to spark imagination.
Key Offerings
A dedicated chef crafts a variety of dishes that cater to the adventurous tastes of young pirates, making mealtime fun with themed presentations and delicious options.
Reservation
Not needed
Hours vary, typically open for family-friendly dining experiences throughout the day.
Fantasy Bar
Casual Bar
Ambiance
The pulsing heart of the resort, this lively bar features engaging animators and activities, creating a vibrant atmosphere for guests of all ages.
Key Offerings
Enjoy snacks and refreshing drinks, including the much-loved ice cream from the poolside machine-ideal for a fun day in the sun!
Reservation
Not needed
Open all day, hours may vary.
Sunset Lobby Bar
Bar
Ambiance
Situated in the stylish lobby of the Grand Sunset Hotel, this serene bar offers a sophisticated yet comfortable setting perfect for evening relaxation.
Key Offerings
A selection of premium drinks and light snacks, ideal for unwinding after a day of activities while enjoying the sunset.