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From241US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Near the beach
Great
8.2
7.7
/10

Princess Family Club Riviera - A 5-star all-inclusive family resort with swim-out rooms, kids' club, and access to 13 restaurants

This 5-star all-inclusive family resort features 144 rooms, including 40 with direct pool access, all equipped with two double beds or one king-size bed plus a bunk bed, iPod docking stations, and children's amenities. Guests at Princess Family Club Riviera have access to 13 restaurants across the complex, including an exclusive pirate-themed buffet and a 1960s American diner-style ice cream parlour. The property offers a kids' club for ages 4-12, a water park with slides, and nightly entertainment including themed shows. Located 9.5 miles from Aeropuerto de Playa del Carmen, the resort provides proximity to Xcaret Park and central Playa del Carmen. A continental breakfast is available each morning at Princess Family Club Riviera. Business amenities include free WiFi in rooms and select areas, while family services feature babysitting at 250 MXN per hour per child and non-motorized water sports.

Pros

Direct pool access is available from 40 rooms.

Guests have full access to amenities at Grand Riviera Princess All Suites & Spa Resort.

The kids' club operates daily for children aged 4 to 12.

Thirteen restaurants are available, including eight à la carte options.

Non-motorized water sports like snorkeling and kayaking are included.

Cons

Room service incurs an additional charge.

The gym operates from 7:00 AM to 4:30 PM.

Must-do experiences

  • Savor authentic tacos al pastor at El Fogón for a local delight.
  • Explore the vibrant Mercado 28 for unique souvenirs and local dishes.
  • Dive into cenote Azul for stunning swimming and picturesque views.
  • Visit Tulum's ancient ruins at sunset for breathtaking scenery.
  • Take a day trip to Cozumel for world-class snorkeling adventures.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
Show more

Dining Onsite

At Princess Family Club Riviera, dining becomes an adventure with diverse options that cater to every palate. Experience a delightful mix of international cuisine alongside immersive dining experiences that celebrate family and togetherness. Enjoy relaxed settings that invite guests to linger and savor each moment.
Princess Family Club Riviera Playa del Carmen Restaurant photo

Exclusive Buffet

International
Ambiance
A vibrant space where families can gather around a beautifully arranged buffet, presenting a feast of flavors from around the globe. Ideal for casual dining with an inviting, open layout.
Key Offerings
An extensive selection of international dishes, perfect for family meals any time of the day, ensuring that everyone finds something to enjoy. Made fresh daily to ensure variety and satisfaction.
Reservation
Not needed
Open for breakfast, lunch, and dinner; hours may vary.

Family Club's Pirate Buffet

International
Ambiance
A playful dining environment that captivates children and adults alike, featuring nautical decor designed to spark imagination.
Key Offerings
A dedicated chef crafts a variety of dishes that cater to the adventurous tastes of young pirates, making mealtime fun with themed presentations and delicious options.
Reservation
Not needed
Hours vary, typically open for family-friendly dining experiences throughout the day.

Fantasy Bar

Casual Bar
Ambiance
The pulsing heart of the resort, this lively bar features engaging animators and activities, creating a vibrant atmosphere for guests of all ages.
Key Offerings
Enjoy snacks and refreshing drinks, including the much-loved ice cream from the poolside machine-ideal for a fun day in the sun!
Reservation
Not needed
Open all day, hours may vary.

Sunset Lobby Bar

Bar
Ambiance
Situated in the stylish lobby of the Grand Sunset Hotel, this serene bar offers a sophisticated yet comfortable setting perfect for evening relaxation.
Key Offerings
A selection of premium drinks and light snacks, ideal for unwinding after a day of activities while enjoying the sunset.
Reservation
Not needed
Open in the evening, hours may vary.

Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
10 minutes' walk
Punta Bete offers picturesque beaches and clear waters, perfect for a relaxing day under the sun or swimming.
El Camaleon Golf Course
20 minutes' walk
El Camaleon Golf Course is a scenic 18-hole course known for its stunning views and unique wildlife. Open to golf enthusiasts of all skill levels.
Playa
Playa
18 minutes' walk
Playa features beautiful sandy shores and vibrant beach clubs. Great for sunbathing, water sports, and enjoying local snacks.
Water Sports
10 minutes' drive
Thrilling water sports at nearby beaches include jet skiing and paddleboarding, with rental services available on-site.
Cenote Misterio Maya
Cenote Misterio Maya
10 minutes' drive
Cenote Misterio Maya offers tranquil swimming in natural sinkholes. Guided tours are available, perfect for those seeking relaxation.
Koh Thai
Koh Thai
18 minutes' walk
Koh Thai features authentic Thai flavors with a cozy atmosphere. Try their Pad Thai and enjoy vegetarian options, reservations recommended.
La 5ta Hacienda
La 5ta Hacienda
55 minutes' drive
La 5ta Hacienda is a charming venue known for its Mexican cuisine. Signature dishes include enchiladas and mole. An inviting spot for families.
28 de Julio Square
40 minutes' walk
28 de Julio Square features local events and live music. A vibrant atmosphere ideal for families and couples alike, often hosting weekend festivities.
Xavage Park by Xcaret
Xavage Park by Xcaret
50 minutes' drive
Xavage Park offers thrilling adventures such as rafting and zip-lining, making it a perfect choice for thrill-seekers and adrenaline lovers.
Transportation and Accessibility
City Centre
Playa del Carmen10 min  ·  6.5 km
Airports
Playa Del Carmen, Quintana Roo (PCM)17 min  ·  11.0 km
Cancun International Airport (CUN)78 min  ·  51.7 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess
FAQs
About Princess Family Club Riviera
What is the check-in and check-out policy at Princess Family Club Riviera?
Check-in is at 15:00 and check-out is by 12:30.
How far is Princess Family Club Riviera from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What dining options are available at Princess Family Club Riviera?
The hotel offers an on-site restaurant serving international cuisine and a pool bar for drinks.
What amenities are included in the rooms at Princess Family Club Riviera?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, coffee and tea making facilities, and a balcony.
Is there free Wi-Fi available at Princess Family Club Riviera?
Yes, free Wi-Fi is provided throughout the property.
What recreational facilities are available at Princess Family Club Riviera?
Guests have access to 12 pools, a fitness center, a spa and wellness center, and water sports facilities.
Is parking available at Princess Family Club Riviera?
Free private parking is available on-site without the need for a reservation.
What are the nearby attractions to Princess Family Club Riviera?
Nearby attractions include Fifth Avenue (5 km), Tulum archaeological site (approximately 65 km), and the Cancun resort area (approximately 65 km).
What amenities does the spa at Princess Family Club Riviera offer?
The spa offers a hammam, massage services, a sauna, and a variety of wellness treatments.
Does Princess Family Club Riviera provide entertainment options?
Yes, the hotel features evening entertainment, entertainment staff, and games like darts and billiards.
What special dining experiences does Princess Family Club Riviera offer for families?
The hotel features a pirate-themed buffet and has a dedicated ice cream parlour for children.

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