Victoria Jungfrau Grand Hotel & Spa, Interlaken
About the Hotel
Victoria Jungfrau Grand Hotel & Spa - A Belle Époque grand hotel with 59201.5 ft² spa, alpine views, and regional fine dining
This 5-star property offers 216 rooms with views of the Jungfrau massif or Interlaken, featuring amenities such as minibars, flat-screen TVs, and sitting areas. Suites range from 376.5 ft² to 2314 ft², with options like the Yash Chopra Suite featuring Bollywood-themed décor and the Tower Suite offering a private dining room and terrace. Guests at Victoria Jungfrau Grand Hotel & Spa can dine at Radius by Stefan Beer, serving a 9-course menu with ingredients sourced within 31 mile, or enjoy Italian cuisine at Ristorante e Pizzeria Sapori with wood-fired pizzas. The 59201.5 ft² Spa Nescens includes a 20-meter indoor pool, outdoor brine pool, Finnish sauna, steam baths, and NESCENS better-aging treatments. Located opposite Höhematte Park, the hotel is 0.5 miles from Interlaken West train station and a 10-minute funicular ride from Harder Kulm viewpoint. Business amenities include high-speed Wi-Fi, meeting rooms, and work desks in rooms. Family services consist of interconnected rooms, babysitting, and children's menus. A continental breakfast is available each morning at Victoria Jungfrau Grand Hotel & Spa.
Pros
The 59201.5 ft² Spa Nescens features an outdoor brine pool with mountain views and specialized better-aging treatments.
Radius restaurant offers a 9-course menu using ingredients sourced within 31 mile, awarded one Michelin star.
Multiple suite categories include the 2314 ft² Tower Suite with private terraces and panoramic lake views.
Location provides direct views of the Jungfrau massif and proximity to Höhematte Park.
Private spa suites are available with double bathtubs, steam baths, and saunas for two people.
Cons
The hotel's central location near Höhematte Park results in occasional noise from paragliding activities.
Some room categories have views oriented toward Interlaken city rather than the mountain scenery.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Yoga class
- Sports trainer
- Aerobics
- Fishing
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers very spacious, clean, and well-equipped rooms, providing plenty of space to enjoy. The service is very friendly and committed to ensuring a perfect stay. The location is excellent, with a well-sized pool and outside hot tub/jacuzzi. The dining experience is plentiful with a well-stocked buffet. Overall, a great value for money with fantastic amenities and modern facilities.
The hotel offers a mix of experiences with some highs and lows. The view from the rooms is exceptional with a unique Chinese motif in Swiss flag style, but there were some minor disappointments. The service was outstanding and very helpful, especially with recommendations for the French restaurant and excursions. The location is great, providing stunning views of the Jungfrau mountain peak, but we encountered some dismissive staff. The dining experience was excellent overall, but there were some hiccups like a forgotten order and high prices. The facilities are decent with a good range of services available.
The hotel is nestled above the Spa, offering clean and welcoming rooms with wonderful views of the Jungfrau. The service was friendly but had some shortcomings. The location is excellent as a base to explore the area. The dining experience was impressive. The facilities were top-notch.
Staying at the hotel was a great experience overall. The rooms were spacious and well-equipped, providing a gorgeous view of the park and Jungfrau. The service was excellent, except for a minor hiccup with our breakfast order. The location had its charms but was mixed with the hustle and bustle of commercial establishments. Dining offered delicious options with some room for improvement. The facilities were impressive, especially the pool and outdoor jacuzzi.
The hotel offers a beautiful Terrace Restaurant with everything you could possibly need, but the dining experience could be improved. The rooms are nice, clean, and well-equipped; however, the public areas and guest rooms show some dissonance. The service is efficient and accommodating, with informed staff throughout. The surrounding location is stunning, but the dress code in the bathroom was out of place.
My stay at the hotel was a mix of positives and negatives. The location was great, right in the middle of two train stations and shops, making it very convenient. However, the rooms were a bit of a surprise as the beds were single and moved while sleeping. The service was kind, but some promises were not fulfilled. The dining experience was not impressive. Despite some downsides, the hotel had its charms.
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