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From273US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Retorno Del Rey 36, Cancun, Mexico, 77500
-
Near the beach
Perfect
9.2
9.4
/10
4.5
4.3
/5

Kempinski Hotel Cancun - A luxury beachfront resort with AAA 5-Diamond dining, Mayan-inspired spa, and ocean-view accommodations

Located in Zona Hotelera, this 5-star property features rooms with Caribbean Sea views, private balconies, and marble bathrooms with Salvatore Ferragamo amenities. Accommodations include Deluxe Seaside and Seafront Rooms ranging from 441.5 ft², offering minibars, Nespresso machines, and flat-screen TVs. Kempinski Hotel Cancun houses multiple dining venues including AAA 5-Diamond awarded Fantino serving Mediterranean cuisine and The Club Grill & Jazz Supper Club featuring live piano music. The Kayantá Spa offers Mayan-inspired treatments using indigenous ingredients, while the fitness center includes cardiovascular equipment with beach views. Guests can access The Club Lounge for private check-in and exclusive dining. Three restaurants at Kempinski Hotel Cancun provide all-day dining options, including El Café Mexicano's breakfast buffet and Sunday brunch.

Pros

AAA 5-Diamond awarded restaurants serving Mediterranean cuisine and live jazz entertainment

Direct beach access with private casitas available for seaside dining

Mayan-inspired spa treatments using indigenous ingredients from Yucatán

Club Level rooms include access to The Club Lounge with private check-in and exclusive dining

27000-square-foot conference center with beachfront event spaces

Cons

The all-inclusive package excludes private casitas dining, available at additional cost

Rollaway beds incur extra charges and are only available in king-bed rooms

Must-do experiences

  • Visit the Mayan ruins of El Rey for a fascinating glimpse of history.
  • Savor cochinita pibil at a local eatery for authentic Yucatecan flavors.
  • Stroll through Mercado 28 for unique crafts and vibrant local culture.
  • Catch the sunset at Playa Delfines, a quieter beach with stunning views.
  • Explore the Frida Kahlo Museum for a taste of Mexico's artistic heritage.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Club Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside King Room
2 persons
41 m² 
1 King-size bed
Bathtub
Balcony
Click button to see more rooms
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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
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Dining Onsite

Kempinski Hotel Cancun offers a delightful array of dining experiences that showcase the rich flavors and culinary traditions of various regions. From authentic Mexican delights to sophisticated Mediterranean cuisine, each restaurant is designed to create a memorable atmosphere for guests seeking both indulgence and authenticity.
Kempinski Hotel Cancun Restaurant photo
Kempinski Hotel Cancun Restaurant photo

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Indulge in a tasting menu that highlights the best Mediterranean flavors with exquisite dishes celebrating the old-country. An enchanting setting enhances both culinary and romantic experiences.
Reservation
Yes
Dinner only; 18:30 - 23:00, Monday to Saturday.

The Club Grill

International
Ambiance
Traditional
Key Offerings
An array of international dishes crafted with care, enveloped in a warm atmosphere perfect for shared meals or intimate dinners. Enjoy a taste of the world in a classic setting.
Reservation
Yes
Dinner only; 18:30 - 23:00, Monday to Saturday.

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Savor expertly prepared steaks and fresh seafood in a cozy, romantic setting. Perfect for couples looking to indulge in a delightful evening meal under the stars.
Reservation
Yes
Dinner only; 19:00 - 23:00, Monday to Saturday.

El Café Mexicano

Mexican
Ambiance
Key Offerings
Start your day or enjoy a casual lunch filled with authentic Mexican flavors in a relaxed setting. A delightful spot for socializing over traditional dishes.
Reservation
No
Breakfast and lunch; 07:00 - 17:00, Monday to Saturday.

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
A chic atmosphere to enjoy a creative blend of sushi and seafood offerings, alongside an extensive selection of cocktails. Ideal for a stylish evening out or a lively cocktail hour.
Reservation
No
Dinner and cocktail hour; 17:00 - 00:00, Monday to Saturday.

The Caribe Bar and Grill

American
Ambiance
Family friendly
Key Offerings
Perfect for families, The Caribe Bar and Grill offers a casual and inviting atmosphere, serving classic American dishes throughout the day. Relax and enjoy quality time together over hearty meals.
Reservation
No
Breakfast, lunch, and dinner; 09:00 - 18:00, Monday to Saturday.

Location

Retorno Del Rey 36, Cancun, Mexico, 77500
Map view
Retorno Del Rey 36, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
25 minutes' walk
Archaeology and history of Mayan culture, featuring artifacts and a serene atmosphere. Offers guided tours for a deeper insight.
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9 minutes' walk
Underwater art museum with incredible sculptures. Perfect for snorkeling and diving enthusiasts looking for unique experiences.
Dolphinaris Cancun
6 minutes' walk
Interactive dolphin experiences. A great option for families looking to engage with marine life and learn about conservation.
Avenida Kukulkan
Avenida Kukulkan
15 minutes' walk
The main strip for shopping and dining. Lively atmosphere with local boutiques, markets, and entertainment options throughout.
Snorkeling at Playa Chac-Mool
15-minute drive
Thrilling underwater adventures with vibrant marine life. Rentals and guided experiences available for all skill levels.
Yoga on the Beach
6 minutes' walk
Relaxing beachside yoga classes available in the mornings. Perfect for solo travelers or couples seeking tranquility.
Extreme Games Cancun
Extreme Games Cancun
15 minutes' walk
Adventure park with thrilling activities for all ages. Ideal for families looking to add a bit of excitement to their stay.
Interactive Aquarium
Interactive Aquarium
25 minutes' walk
Hands-on experiences with marine life, ideal for families. Various shows and activities offered year-round.
Harry's
Harry's
6 minutes' walk
Steakhouse known for its vibrant atmosphere and delicious cuts. Offers seafood options and has vegetarian selections.
Puerto Madero
Puerto Madero
5 minutes' walk
Sleek waterfront dining specializing in Argentinian cuisine. Features stunning views and a great selection of wines.
Fantino
Fantino
1 minute walking
Fine dining for gourmet lovers. Creative dishes emphasizing local ingredients, ideal for romantic dinners or business meals.
The Caribe Bar & Grill
The Caribe Bar & Grill
1 minute walking
Casual dining with a focus on grilled specialties and fresh seafood, perfect for a laid-back lunch or dinner.
H Roof
H Roof
6 minutes' walk
Chic rooftop venue offering stunning views. Regular live music events and trendy atmosphere, attracting a lively crowd.
Interactive Aquarium
Interactive Aquarium
25 minutes' walk
Encourages family-friendly fun with daily shows. Learn about marine life while enjoying a playful atmosphere.
Coco Bongo
10-minute drive
Famous for vibrant performances and nightlife. Perfect for those looking for an exciting night out with live shows.
The City
15-minute drive
One of the largest nightclubs in Latin America with renowned DJs. Offers an unparalleled nightlife experience.
Transportation and Accessibility
City Centre
Cancun17 min  ·  10.9 km
Airports
Cancun International Airport (CUN)28 min  ·  18.1 km
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  31.4 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes by car, about 18 km from Cancun International Airport.
What recreational facilities does Kempinski Hotel Cancun offer?
The hotel features an outdoor swimming pool, a tennis court, and a fully equipped fitness center.
Is there a private beach at Kempinski Hotel Cancun?
Guests enjoy access to a private beach area with luxurious cabanas.
What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
How can guests arrange airport transfer from Kempinski Hotel Cancun?
The hotel can arrange airport transfers for guests upon request.
Is Wi-Fi available at Kempinski Hotel Cancun?
Free Wi-Fi is available in all rooms and common areas.
Are there family-friendly services at Kempinski Hotel Cancun?
The hotel provides a kids' club and babysitting services.
What is included in the room amenities at Kempinski Hotel Cancun?
Rooms are equipped with air conditioning, a mini bar, tea and coffee-making facilities, and balconies with ocean views.
Are there any nearby attractions to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
Is there a parking fee at Kempinski Hotel Cancun?
Private parking is available on-site for a fee of 20 USD per day.
What spa services are offered at Kempinski Hotel Cancun?
The hotel offers a wide range of spa treatments, including massages, body treatments, and facials.

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