Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
-
Near the beach
Perfect
9.2
9.4
/10
4.5
4.3
/5
Loved by guests
Attentive staff
Immaculate grounds
Delicious breakfast
Comfortable beds
"Every thing about this property is top notch, fresh flowers throughout the hotel , meticulously clean rooms and common areas and staff that really understands guest service."
Mary from United States
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"The heated family pool was large & lovely."
Karatini from United States
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"Excellent service, stunning place, amazing food, shows every night, incredible ocean views, very good location, definitely I'll be back!"
Aldo Alfonso
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Kempinski Hotel Cancun - A luxury beachfront resort with AAA 5-Diamond dining, Mayan-inspired spa, and ocean-view accommodations
Located in Zona Hotelera, this 5-star property features rooms with Caribbean Sea views, private balconies, and marble bathrooms with Salvatore Ferragamo amenities. Accommodations include Deluxe Seaside and Seafront Rooms ranging from 441.5 ft², offering minibars, Nespresso machines, and flat-screen TVs. Kempinski Hotel Cancun houses multiple dining venues including AAA 5-Diamond awarded Fantino serving Mediterranean cuisine and The Club Grill & Jazz Supper Club featuring live piano music. The Kayantá Spa offers Mayan-inspired treatments using indigenous ingredients, while the fitness center includes cardiovascular equipment with beach views. Guests can access The Club Lounge for private check-in and exclusive dining. Three restaurants at Kempinski Hotel Cancun provide all-day dining options, including El Café Mexicano's breakfast buffet and Sunday brunch.
Pros
AAA 5-Diamond awarded restaurants serving Mediterranean cuisine and live jazz entertainment
Direct beach access with private casitas available for seaside dining
Mayan-inspired spa treatments using indigenous ingredients from Yucatán
Club Level rooms include access to The Club Lounge with private check-in and exclusive dining
27000-square-foot conference center with beachfront event spaces
Cons
The all-inclusive package excludes private casitas dining, available at additional cost
Rollaway beds incur extra charges and are only available in king-bed rooms
Must-do experiences
Visit the Mayan ruins of El Rey for a fascinating glimpse of history.
Savor cochinita pibil at a local eatery for authentic Yucatecan flavors.
Stroll through Mercado 28 for unique crafts and vibrant local culture.
Catch the sunset at Playa Delfines, a quieter beach with stunning views.
Explore the Frida Kahlo Museum for a taste of Mexico's artistic heritage.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
41 m²
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside King Room
2 persons
41 m²
1 King-size bed
Bathtub
Balcony
room details
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Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
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Dining Onsite
Kempinski Hotel Cancun offers a delightful array of dining experiences that showcase the rich flavors and culinary traditions of various regions. From authentic Mexican delights to sophisticated Mediterranean cuisine, each restaurant is designed to create a memorable atmosphere for guests seeking both indulgence and authenticity.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Indulge in a tasting menu that highlights the best Mediterranean flavors with exquisite dishes celebrating the old-country. An enchanting setting enhances both culinary and romantic experiences.
Reservation
Yes
Dinner only; 18:30 - 23:00, Monday to Saturday.
The Club Grill
International
Ambiance
Traditional
Key Offerings
An array of international dishes crafted with care, enveloped in a warm atmosphere perfect for shared meals or intimate dinners. Enjoy a taste of the world in a classic setting.
Reservation
Yes
Dinner only; 18:30 - 23:00, Monday to Saturday.
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Savor expertly prepared steaks and fresh seafood in a cozy, romantic setting. Perfect for couples looking to indulge in a delightful evening meal under the stars.
Reservation
Yes
Dinner only; 19:00 - 23:00, Monday to Saturday.
El Café Mexicano
Mexican
Ambiance
Key Offerings
Start your day or enjoy a casual lunch filled with authentic Mexican flavors in a relaxed setting. A delightful spot for socializing over traditional dishes.
Reservation
No
Breakfast and lunch; 07:00 - 17:00, Monday to Saturday.
D-Lounge
Seafood, Sushi
Ambiance
Modern
Key Offerings
A chic atmosphere to enjoy a creative blend of sushi and seafood offerings, alongside an extensive selection of cocktails. Ideal for a stylish evening out or a lively cocktail hour.
Reservation
No
Dinner and cocktail hour; 17:00 - 00:00, Monday to Saturday.
The Caribe Bar and Grill
American
Ambiance
Family friendly
Key Offerings
Perfect for families, The Caribe Bar and Grill offers a casual and inviting atmosphere, serving classic American dishes throughout the day. Relax and enjoy quality time together over hearty meals.
Reservation
No
Breakfast, lunch, and dinner; 09:00 - 18:00, Monday to Saturday.
Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.2
km
Landmark
Avenida Kukulkan
1.2
km
Museum
Museo Subacuatico de Arte
720 m
Mall
Luxury Avenue
1.1
km
Landmark
Museo Sensorial del Tequila
1.1
km
Mall
Kukulcan Plaza
1.0
km
Beach
Playa Marlin
1.6
km
Shopping Area
Luxury Avenue Cancun
980 m
Aquarium
Interactive Aquarium
2.0
km
Museum
Cancun Wax Museum
2.0
km
Landmark
Yamil Lu'um Archeological Site
2.2
km
Landmark
Scorpion's Temple ruins
2.2
km
Landmark
Extreme Games Cancun
960 m
Landmark
Marlin Beach
1.3
km
Shopping Area
Fashion Harbour
1.9
km
Mall
La Madonna
1.9
km
Park
arte Garden
2.0
km
Museum
Parque Maya Cancun
2.3
km
Landmark
Museo de Arte Popular Mexicano
3.0
km
Landmark
Laguna Nichupte
2.7
km
Beach
Playa Delfines
3.7
km
Landmark
El Rey Archaeological Zone
3.7
km
Landmark
Parque Ventura Cancun
3.0
km
Landmark
Iberostar Cancun Golf Course
3.4
km
Landmark
Water Park at The Grand
3.7
km
Night club
Coco Bongo
5.0
km
Landmark
Cancun Convention Center
5.2
km
Beach
Chac Mool Beach
4.5
km
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
25 minutes' walk
Archaeology and history of Mayan culture, featuring artifacts and a serene atmosphere. Offers guided tours for a deeper insight.
Museo Subacuatico de Arte
9 minutes' walk
Underwater art museum with incredible sculptures. Perfect for snorkeling and diving enthusiasts looking for unique experiences.
Dolphinaris Cancun
6 minutes' walk
Interactive dolphin experiences. A great option for families looking to engage with marine life and learn about conservation.
Avenida Kukulkan
15 minutes' walk
The main strip for shopping and dining. Lively atmosphere with local boutiques, markets, and entertainment options throughout.
Snorkeling at Playa Chac-Mool
15-minute drive
Thrilling underwater adventures with vibrant marine life. Rentals and guided experiences available for all skill levels.
Yoga on the Beach
6 minutes' walk
Relaxing beachside yoga classes available in the mornings. Perfect for solo travelers or couples seeking tranquility.
Extreme Games Cancun
15 minutes' walk
Adventure park with thrilling activities for all ages. Ideal for families looking to add a bit of excitement to their stay.
Interactive Aquarium
25 minutes' walk
Hands-on experiences with marine life, ideal for families. Various shows and activities offered year-round.
Harry's
6 minutes' walk
Steakhouse known for its vibrant atmosphere and delicious cuts. Offers seafood options and has vegetarian selections.
Puerto Madero
5 minutes' walk
Sleek waterfront dining specializing in Argentinian cuisine. Features stunning views and a great selection of wines.
Fantino
1 minute walking
Fine dining for gourmet lovers. Creative dishes emphasizing local ingredients, ideal for romantic dinners or business meals.
The Caribe Bar & Grill
1 minute walking
Casual dining with a focus on grilled specialties and fresh seafood, perfect for a laid-back lunch or dinner.
H Roof
6 minutes' walk
Chic rooftop venue offering stunning views. Regular live music events and trendy atmosphere, attracting a lively crowd.
Interactive Aquarium
25 minutes' walk
Encourages family-friendly fun with daily shows. Learn about marine life while enjoying a playful atmosphere.
Coco Bongo
10-minute drive
Famous for vibrant performances and nightlife. Perfect for those looking for an exciting night out with live shows.
The City
15-minute drive
One of the largest nightclubs in Latin America with renowned DJs. Offers an unparalleled nightlife experience.
Transportation and Accessibility
City Centre
Cancun17 min
·
10.9
km
Airports
Cancun International Airport (CUN)28 min
·
18.1
km
Isla Mujeres, Quintana Roo (ISJ)48 min
·
31.4
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is approximately 20 minutes by car, about 18 km from Cancun International Airport.
What recreational facilities does Kempinski Hotel Cancun offer?
The hotel features an outdoor swimming pool, a tennis court, and a fully equipped fitness center.
Is there a private beach at Kempinski Hotel Cancun?
Guests enjoy access to a private beach area with luxurious cabanas.
What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
How can guests arrange airport transfer from Kempinski Hotel Cancun?
The hotel can arrange airport transfers for guests upon request.
Is Wi-Fi available at Kempinski Hotel Cancun?
Free Wi-Fi is available in all rooms and common areas.
Are there family-friendly services at Kempinski Hotel Cancun?
The hotel provides a kids' club and babysitting services.
What is included in the room amenities at Kempinski Hotel Cancun?
Rooms are equipped with air conditioning, a mini bar, tea and coffee-making facilities, and balconies with ocean views.
Are there any nearby attractions to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
Is there a parking fee at Kempinski Hotel Cancun?
Private parking is available on-site for a fee of 20 USD per day.
What spa services are offered at Kempinski Hotel Cancun?
The hotel offers a wide range of spa treatments, including massages, body treatments, and facials.