Krystal Grand Cancun All Inclusive, Cancun
About the Hotel
Krystal Grand Cancun All Inclusive - A beachfront resort with multiple pools, specialty dining, and spa facilities
Krystal Grand Cancun All Inclusive occupies a beachfront position in Zona Hotelera with direct access to white-sand beaches and views of the Caribbean Sea and Nichupté Lagoon. The 395-room resort features four outdoor swimming pools, including a children's section and an adults-only infinity pool for Altitude Club guests. Accommodations include private balconies with ocean or city views, 24-hour room service, and contemporary furnishings. Dining options encompass six restaurants serving Italian cuisine at Risotto, Asian dishes at Ayami, grilled specialties at The Grill, and international fare at Terraza El Mortero and Red Fish. The property offers a full-service spa with massages and body treatments, a 24-hour fitness center, business center with six meeting rooms, and complimentary wireless internet access. Krystal is situated 25 minutes from Cancun International Airport and within a 5-minute walk of the convention center, Forum By The Sea shopping complex, and nightlife venues including Coco Bongo and The City Nightclub.
Pros
Direct beachfront access with views of the Caribbean Sea and Nichupté Lagoon
Multiple dining options including Italian, Asian, and grilled specialty restaurants
Four outdoor pools including an adults-only infinity pool and children's section
Full-service spa offering massages, body treatments, and facials
Central Zona Hotelera location within walking distance of shopping and nightlife
Cons
The resort's central location near nightlife venues may result in ambient noise during evening hours
Some rooms feature partial ocean views rather than full waterfront perspectives
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Golf course
- Billiard tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at Altitude tower Washington was a mix of highs and lows. The breathtaking view from my room was an absolute highlight, but issues with the door and leaks were disappointing. The ambiance from the lobby, mixed with outside noise, made for a unique experience.
My stay at this hotel was a bit mixed. On the positive side, the location is great with a wonderful beach nearby, but the rooms had some issues with leaking and a musty smell. The service was friendly and helpful, although there were some maintenance problems like my door not working. The dining experience was average with limited options. Despite some drawbacks, the price was reasonable for the value offered.
I had a mixed experience at the hotel. The rooms, although with a great view, are a bit old and could use some maintenance. On the bright side, the location is fantastic with easy access to the beach and nearby restaurants. The service left much to be desired, despite some enjoyable activities available. Dining options were a letdown in terms of comfort and value.
The hotel has amazing rooms with access to the lounge, providing a relaxing experience away from noisy areas. The rooms are in great shape, offering an incredible stay. However, the sound isolation could be better to prevent disturbances. The staff is incredibly friendly and accommodating, making the overall experience enjoyable.
The hotel had amazing rooms but lacked free Wi-Fi access in the rooms, and the staff's attitude varied from rude to extremely accommodating. The location was top-notch with access to the beach and nightlife, and the dining experience was not impressive. Despite these aspects, the hotel offered a great value for the money.
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