What is the check-in and check-out policy at Grand Palladium Kantenah Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Grand Palladium Kantenah Resort & Spa, Akumal
255US$
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Key details
About the Hotel
Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka,
Akumal,
Mexico,
77710,
Quintana Roo
- Close to Playa Kantenah
Great
8.8
4.1
Loved by Grand Palladium Kantenah Resort & Spa guests
"The animals around the hotel made the experience even better, I was not expecting to see wild monkeys, flamingos, and iguanas."
"The pool area leads directly onto a golden sand beach with loungers and hammocks."
"Overall I believe it was really good value, there are three hotels in one, two large areas with pools, and one that has a kid area."
Grand Palladium Kantenah Resort & Spa - A luxury family-friendly beachfront resort with signature spa facilities and diverse dining options
Set amid lush mangroves near Playa del Carmen, the 5-star Grand Palladium Kantenah Resort & Spa features 252 rooms with furnished balconies or terraces, hydromassage bathtubs, and premium amenities including flat-screen TVs. Guests can access three interconnected resorts with a combined total of 28 restaurants, including Chang Thai serving authentic Southeast Asian cuisine and Bravo Dinner & Dance offering live entertainment. The Zentropia Palladium Spa & Wellness center provides hydrotherapy circuits, while kids enjoy supervised programs at Black & White Junior Club with Xbox stations. The resort lies 1 km from Playa Kantenah beach and offers direct swim-up pool access from select suites at Palladium.
Pros
Direct swim-up pool access available from premium suite categories
Guests share facilities with two sister resorts, expanding dining and pool options
Zentropia Spa features a hydrotherapy circuit with swan-neck massage jets
Multiple room configurations accommodate families up to 8 guests
24/7 lobby bar service and adults-only pool areas
Cons
Some à la carte restaurants require advance reservations
Beach access involves crossing a roadway from certain room categories
Must-do experiences
- Snorkel at Akumal Beach to see sea turtles up close.
- Visit Cenote Xcacelito for a refreshing swim in a natural paradise.
- Enjoy authentic mole at La Cueva del Chango nearby.
- Explore the Mayan ruins at Tulum at sunrise for stunning views.
- Stroll through Akumal's local market for handmade crafts and souvenirs.
View all
Select your room type
Grand Palladium Kantenah Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
400 sq. feet
2 Double beds
Shower
Coffee machine
room details
Junior Suite Garden View
2 persons
400 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Family Selection Junior Suite Garden View
2 persons
400 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Family Selection Junior Suite Rooftop Private Pool
2 persons
1110 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Grand Palladium Kantenah Resort & Spa, a delightful tapestry of culinary experiences awaits, featuring à la carte options that celebrate vibrant Argentinian, Mexican, Italian, and more. Each restaurant offers a welcoming atmosphere where family and friends can gather to enjoy authenticity and flavor intertwined with enchanting settings.
El Dorado
Argentinian
Ambiance
Family-friendly setting designed for casual dining
Key Offerings
Savor traditional Argentinian steaks and a warm atmosphere inviting for families
Reservation
No
Hours vary.
La Adelita
Mexican
Ambiance
Bright and cheerful space perfect for family gatherings
Key Offerings
Experience authentic Mexican flavors, including tacos and enchiladas, crafted with fresh ingredients
Reservation
No
Hours vary.
Sumptuori
Japanese
Ambiance
Family-friendly environment with an inviting vibe
Key Offerings
Enjoy sushi and hibachi-style cooking, providing an interactive dining experience
Reservation
No
Hours vary.
Portofino
Italian
Ambiance
Cozy and warm setting ideal for family feasts
Key Offerings
Delight in classic Italian dishes like pasta and risotto, each bursting with rich flavors
Reservation
No
Hours vary.
La Lola
Spanish
Ambiance
Family-friendly atmosphere infused with vibrant Spanish charm
Key Offerings
Indulge in Spanish tapas and hearty paellas, ideal for sharing and enjoying with loved ones
Reservation
No
Hours vary.
Ribs & More
American
Ambiance
Casual and lively setting perfect for family dining
Key Offerings
Feast on a variety of American classics, particularly mouthwatering ribs and hearty sides
Reservation
No
Hours vary.
Bahia & Brasa
Brazilian
Ambiance
Family-friendly with an inviting and relaxed atmosphere
Key Offerings
Experience Brazilian barbecue with skewered meats and savory sides crafted to perfection
Reservation
No
Hours vary.
Poseidón
Mexican
Ambiance
Bright and warm space ideal for family meals
Key Offerings
Enjoy a range of Mexican specialties, all rich in authentic flavors
Reservation
No
Hours vary.
Chang Thai
Asian
Ambiance
Family-friendly with a tranquil setting
Key Offerings
Savor unique Thai dishes, from curries to stir-fries that celebrate traditional flavors
Reservation
No
Hours vary.
Grand Palladium Kantenah Resort & Spa Location
Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka,
Akumal,
Mexico,
77710,
Quintana Roo
Map view
Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka,
Akumal,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa Kantenah
3300 ft
Event hall
Playa Saasil Kantenah
3600 ft
Landmark
BioParque Lu'um Balam
1.9
mi
Landmark
Mayan Underworld
1.9
mi
Landmark
snorkling
1.9
mi
Park
Yal-ku Lagoon
2.6
mi
Landmark
Uxuxubi Al Natural
2.4
mi
Landmark
Yal-Ku
2.5
mi
Beach
Xpu-Ha Beach
2.8
mi
Beach
Bahia De La Media Luna
2.7
mi
Beach
Playa Xpu-ha
2.8
mi
Landmark
Taj Mahal Cenote
2.8
mi
Landmark
Cenote TajMa Ha
2.8
mi
Landmark
Xotik-Ha
2.9
mi
Landmark
XPuha
2.9
mi
Night club
Rauxa Show
3.1
mi
Beach
half moon bay
3.0
mi
Landmark
mexicarteakumal
3.6
mi
Library
Hekab Be Biblioteca de Akumal
3.6
mi
Nearby
Kantenah Bay
1500 ft
Beach
Playa at Grand Palladium Kantenah Resort
300 ft
Restaurants
La Adelita
300 ft
Carretera Chetumal-Puerto Juarez Km
El Gaucho
500 ft
Carretera Chetumal-Puerto Juarez Km
Explore Akumal
Activities Near Grand Palladium Kantenah Resort & Spa
Kantenah Bay
6 minutes walking
Clear waters ideal for swimming and snorkeling make Kantenah Bay a favorite spot for relaxation and family fun.
Playa Kantenah
15 minutes walking
A tranquil beach perfect for sunbathing and swimming, Playa Kantenah features soft sands and beautiful views.
La Adelita
1 minute walking
A cozy spot serving authentic Mexican cuisine, known for its tacos and friendly service.
El Gaucho
2 minutes walking
This Argentine steakhouse offers savory grilled meats in a lively atmosphere, perfect for meat lovers.
Rauxa Show
10 minutes driving
A unique dinner show with acrobatics and music, offering an exciting night out for couples and families alike.
Hekab Be Biblioteca de Akumal
15 minutes driving
A community library hosting events for all ages, providing cultural activities and family-friendly fun.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Grand Palladium Kantenah Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
674
Reviews and Ratings
Feedback about Grand Palladium Kantenah Resort & Spa from previous guests about their experience.
Pros
Good value
Clean rooms
Nice beach
Cons
Traffic noise
Guest reviewsOpen reviews
FAQs
About Grand Palladium Kantenah Resort & Spa
Is free parking available at Grand Palladium Kantenah Resort & Spa?
Yes, free private parking is available on-site.
What dining options are available at Grand Palladium Kantenah Resort & Spa?
The hotel features 8 à la carte restaurants, including options for Mexican, Argentine, and Mediterranean cuisine.
What activities can guests participate in at Grand Palladium Kantenah Resort & Spa?
Guests can enjoy activities including snorkeling, water sports, mini golf, tennis, and live entertainment.
What amenities are included in the rooms at Grand Palladium Kantenah Resort & Spa?
Rooms include air conditioning, a flat-screen TV, a mini fridge, a coffee maker, and some feature a whirlpool bathtub.
Is there a spa at Grand Palladium Kantenah Resort & Spa?
The hotel features the Zentropía Palladium Spa & Wellness, offering a variety of treatments and wellness facilities.
How far is Grand Palladium Kantenah Resort & Spa from the nearest airport?
The hotel is located 35 km from Aeropuerto de Playa del Carmen.
Are there children's facilities available at Grand Palladium Kantenah Resort & Spa?
Yes, there is a kids' club, children's pool, and daily activities planned for children.
What languages do the staff at Grand Palladium Kantenah Resort & Spa speak?
Staff members speak English and Spanish.
What is the distance to the nearest beach from Grand Palladium Kantenah Resort & Spa?
The hotel is a 6-minute walk from Kantenah Bay beach.
What recreational options does the pool area at Grand Palladium Kantenah Resort & Spa have?
The hotel has multiple pools, including a lagoon-style pool with hydromassage and a family pool with bar service.
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