Grand Palladium Kantenah Resort & Spa, Akumal | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka, Akumal, Mexico, 77710

Grand Palladium Kantenah Resort & Spa - A family-friendly all-inclusive resort with multiple pools, specialty dining, and shared facilities across three connected properties

This 5-star all-inclusive resort offers 252 rooms with furnished balconies or terraces featuring garden or Caribbean Sea views, hydromassage bathtubs, and flat-screen TVs. Guests at Grand Palladium Kantenah Resort & Spa share access to facilities with Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa, including 20+ dining venues serving Mexican, Japanese, Italian, Thai, Brazilian, and American cuisines. The property features multiple swimming pools including a lagoon-style family pool with hydromassage, swim-up bar, and semi-covered loungers, plus an adults-only hydromassage pool available until midnight. Located 21.5 miles from Aeropuerto de Playa del Carmen, the resort sits on Playa Kantenah beach and is 2.5 miles from Cenote TajMa Ha. Palladium provides a hydrotherapy circuit at Zentropia Palladium Spa & Wellness with sauna, Turkish bath, jacuzzi, and swan-neck massage jets. Family Selection suites include separate living rooms with sofa beds, gaming consoles, and Nespresso machines.

Pros

Direct access to Playa Kantenah beach with Caribbean Sea views

Shared use of facilities across three connected Grand Palladium resorts

Multiple swimming pools including adults-only and family options with hydromassage

20+ dining venues offering global cuisines including Thai at Chang Thai restaurant

Hydrotherapy circuit at Zentropia Palladium Spa & Wellness with sauna and Turkish bath

Cons

The resort's extensive size may require considerable walking between facilities

Some dining venues require advance reservations and may have limited availability

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Deluxe Garden View

Max:

2 persons

400 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

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Family Selection Junior Suite Garden View

Max:

2 persons

400 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre

Akumal 3.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 18.7 mi

Cancun (CUN) 53.4 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Endless Activities

“The resort is a haven for sports enthusiasts! There are large soccer fields, tennis courts, volleyball, bocce ball, mini golf, basketball courts, and even large chess and shuffleboard areas. I was never bored during my stay, always finding something fun to participate in.” view full review

Diverse Dining Options

“I was impressed with the range of dining options available. The buffets offered plenty of variety, and I particularly enjoyed the a la carte restaurants. The Italian restaurant, especially, had great service from our server, Alberto. Alternately, Poseidon offered excellent fish dishes that were a real treat during our stay.” view full review

Relaxation and Fun

“The pools and beach setup were fantastic! The pools were spacious, always maintained and clean, and the beach was enjoyable with a beautiful view. The resort frequently tried to keep the seaweed at bay, making for a pleasant swimming experience. There were also hammocks and an urban gym, perfect for relaxation between activities.” view full review

Comfortable Accommodations

“My room was very spacious and cozy, and I loved the surprise jacuzzi bath! The blackout curtains ensured a great night's sleep. The mini fridge was well stocked with drinks and snacks daily, adding to the overall comfort of the stay.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka, Akumal, Mexico, 77710

Map view

Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka, Akumal, Mexico, 77710

City landmarks

Landmark

Playa Kantenah

3300 ft

Event hall

Playa Saasil Kantenah

3600 ft

Landmark

BioParque Lu'um Balam

1.9 mi

Landmark

Mayan Underworld

1.9 mi

Landmark

snorkling

1.9 mi

Park

Yal-ku Lagoon

2.6 mi

Landmark

Uxuxubi Al Natural

2.4 mi

Landmark

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Landmark

Taj Mahal Cenote

2.8 mi

Landmark

Cenote TajMa Ha

2.8 mi

Landmark

Xotik-Ha

2.9 mi

Landmark

XPuha

2.9 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Landmark

mexicarteakumal

3.6 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1500 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

La Adelita

300 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

500 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Feedback from previous guests about their experience.

Thomas

United States, February 2024

7.6/10

My stay at the hotel was overall pleasant. The rooms were spacious and kept very clean, although there were a few minor oversights in the cleaning process that could be improved. The service was attentive, but there were some delays in getting things done efficiently. The location was beautiful with a bit of seaweed on the beach but well-maintained lobby areas. The dining options were diverse and fresh, although there were occasional delays in service. The facilities were adequate during my stay.

Rooms

8.0

The room I stayed in was spacious and well-kept, although there were occasional oversights in the cleaning process. It had two beds instead of one king bed, which was a bit inconvenient.

Service

7.0

The service at the hotel was good overall, but there were delays in getting some requests fulfilled. The staff was friendly and accommodating despite some inefficiencies.

Location

9.0

The location of the hotel was beautiful, with well-maintained open-air lobby areas and wildlife. However, there was some seaweed on the beach, which was being actively managed by the cleaning crews. The beachfront was clean and not too crowded.

Dining

7.0

The dining options at the hotel were varied and fresh. However, there were occasional delays in getting food in the a'la carte restaurants. The buffet had a wide selection but could get repetitive after a few days.

Facilities

7.0

The hotel had basic facilities that served their purpose during my stay. Some areas might require updates in the future.

Alan

United States, July 2023

6.8/10

My stay at the hotel had its highs and lows. The romance suite was perfect, but the rooms with 2 double beds were a bit dated and had a musty smell. The service was top-notch, with the staff taking great care of us, although some services seemed to be extra charges. The location in the Riviera Maya was lovely overall, but the smell of sewage was off-putting at times. The dining experience offered a wide variety of fresh food, but some options were disappointing. The facilities were adequate, but some areas could use an update.

Rooms

7.0

The rooms, particularly in the romance suite, were perfect. However, the rooms with 2 double beds were dated and had a musty smell.

Service

8.0

The staff was incredibly diligent and provided personal care, although some services appeared to be additional charges.

Location

6.0

The hotel's location in the Riviera Maya was surrounded by gorgeous wildlife, but the smell of sewage from the lagoon was a downside.

Dining

7.0

The dining options had a wide variety and fresh food, but some selections were disappointing.

Facilities

6.0

The facilities were decent overall, but some areas felt a bit dated and grotty.

Jeff

United States, May 2023

6.0/10

I had a mix of experiences at this hotel. Despite the attractive walk through well-kept grounds to the beach, the rooms were a letdown with a damp smell and an infestation of flies. The dated rooms surrounded by jungle made for a grotty stay. The noise from the main road, although not visible, was quite bothersome on the balcony.

Rooms

5.0

The rooms were very disappointing, smelled damp on arrival, and were infested by flies the next day. Dated and with zero views surrounded by jungle, they were not a pleasant retreat.

Service

7.0

The staff were generally helpful, especially with kids.

Location

5.0

The location seemed intriguing, surrounded by forests and wildlife, but the cleanliness issues leading to contamination made the stay unpleasant. Despite the clever design to hide the vastness, the lack of cleaning measures was a major drawback.

Dining

6.0

The dining experience had its ups and downs. While there was a variety of food, the quality was inconsistent with some options barely warm and repetitive. However, the restaurants offered a good choice most of the time.

Facilities

6.0

The facilities were basic but decent. There were no standout amenities, but everything was functional for a standard stay.

beach proximity

room cleanliness