What is the check-in and check-out policy at Grand Palladium Kantenah Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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Grand Palladium Kantenah Resort & Spa, Akumal
255US$
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Key details
About the Hotel
Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka,
Akumal,
Mexico,
77710,
Quintana Roo
- Close to Playa Kantenah
Perfect
9.0
4.2
Loved by guests
"The animals around the hotel made the experience even better, I was not expecting to see wild monkeys, flamingos, and iguanas."
"The pool area leads directly onto a golden sand beach with loungers and hammocks."
"Overall I believe it was really good value, there are three hotels in one, two large areas with pools, and one that has a kid area."
Grand Palladium Kantenah Resort & Spa - A family-friendly all-inclusive resort with multiple pools, specialty dining, and shared facilities across three connected properties
This 5-star all-inclusive resort offers 252 rooms with furnished balconies or terraces featuring garden or Caribbean Sea views, hydromassage bathtubs, and flat-screen TVs. Guests at Grand Palladium Kantenah Resort & Spa share access to facilities with Grand Palladium Colonial Resort & Spa and Grand Palladium White Sand Resort & Spa, including 20+ dining venues serving Mexican, Japanese, Italian, Thai, Brazilian, and American cuisines. The property features multiple swimming pools including a lagoon-style family pool with hydromassage, swim-up bar, and semi-covered loungers, plus an adults-only hydromassage pool available until midnight. Located 21.5 miles from Aeropuerto de Playa del Carmen, the resort sits on Playa Kantenah beach and is 2.5 miles from Cenote TajMa Ha. Palladium provides a hydrotherapy circuit at Zentropia Palladium Spa & Wellness with sauna, Turkish bath, jacuzzi, and swan-neck massage jets. Family Selection suites include separate living rooms with sofa beds, gaming consoles, and Nespresso machines.
Pros
Direct access to Playa Kantenah beach with Caribbean Sea views
Shared use of facilities across three connected Grand Palladium resorts
Multiple swimming pools including adults-only and family options with hydromassage
20+ dining venues offering global cuisines including Thai at Chang Thai restaurant
Hydrotherapy circuit at Zentropia Palladium Spa & Wellness with sauna and Turkish bath
Cons
The resort's extensive size may require considerable walking between facilities
Some dining venues require advance reservations and may have limited availability
Must-do experiences
- Snorkel at Akumal Beach to see sea turtles up close.
- Visit Cenote Xcacelito for a refreshing swim in a natural paradise.
- Enjoy authentic mole at La Cueva del Chango nearby.
- Explore the Mayan ruins at Tulum at sunrise for stunning views.
- Stroll through Akumal's local market for handmade crafts and souvenirs.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Garden View
2 persons
37 m²
1 King-size bed
Shower
Coffee machine
room details
Family Selection Junior Suite Garden View
2 persons
37 m²
2 King Size Beds
Shower
Coffee machine
room details
Family Selection Junior Suite Rooftop Private Pool
2 persons
103 m²
2 King Size Beds
Shower
Coffee machine
room details
Family Selection Suite Beachside
2 persons
103 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Grand Palladium Kantenah Resort & Spa, a delightful tapestry of culinary experiences awaits, featuring à la carte options that celebrate vibrant Argentinian, Mexican, Italian, and more. Each restaurant offers a welcoming atmosphere where family and friends can gather to enjoy authenticity and flavor intertwined with enchanting settings.
El Dorado
Argentinian
Ambiance
Family-friendly setting designed for casual dining
Key Offerings
Savor traditional Argentinian steaks and a warm atmosphere inviting for families
Reservation
No
Hours vary.
La Adelita
Mexican
Ambiance
Bright and cheerful space perfect for family gatherings
Key Offerings
Experience authentic Mexican flavors, including tacos and enchiladas, crafted with fresh ingredients
Reservation
No
Hours vary.
Sumptuori
Japanese
Ambiance
Family-friendly environment with an inviting vibe
Key Offerings
Enjoy sushi and hibachi-style cooking, providing an interactive dining experience
Reservation
No
Hours vary.
Portofino
Italian
Ambiance
Cozy and warm setting ideal for family feasts
Key Offerings
Delight in classic Italian dishes like pasta and risotto, each bursting with rich flavors
Reservation
No
Hours vary.
La Lola
Spanish
Ambiance
Family-friendly atmosphere infused with vibrant Spanish charm
Key Offerings
Indulge in Spanish tapas and hearty paellas, ideal for sharing and enjoying with loved ones
Reservation
No
Hours vary.
Ribs & More
American
Ambiance
Casual and lively setting perfect for family dining
Key Offerings
Feast on a variety of American classics, particularly mouthwatering ribs and hearty sides
Reservation
No
Hours vary.
Bahia & Brasa
Brazilian
Ambiance
Family-friendly with an inviting and relaxed atmosphere
Key Offerings
Experience Brazilian barbecue with skewered meats and savory sides crafted to perfection
Reservation
No
Hours vary.
Poseidón
Mexican
Ambiance
Bright and warm space ideal for family meals
Key Offerings
Enjoy a range of Mexican specialties, all rich in authentic flavors
Reservation
No
Hours vary.
Chang Thai
Asian
Ambiance
Family-friendly with a tranquil setting
Key Offerings
Savor unique Thai dishes, from curries to stir-fries that celebrate traditional flavors
Reservation
No
Hours vary.
Location
Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka,
Akumal,
Mexico,
77710,
Quintana Roo
Map view
Carr Federal Chetumal-Puerto Juarez Km 256-100 Ka,
Akumal,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa Kantenah
980 m
Event hall
Playa Saasil Kantenah
1.1
km
Landmark
BioParque Lu'um Balam
3.0
km
Landmark
Mayan Underworld
3.1
km
Landmark
snorkling
3.1
km
Park
Yal-ku Lagoon
4.2
km
Landmark
Uxuxubi Al Natural
3.9
km
Landmark
Yal-Ku
4.1
km
Beach
Xpu-Ha Beach
4.6
km
Beach
Bahia De La Media Luna
4.3
km
Beach
Playa Xpu-ha
4.5
km
Landmark
Taj Mahal Cenote
4.6
km
Landmark
Cenote TajMa Ha
4.6
km
Landmark
Xotik-Ha
4.7
km
Landmark
XPuha
4.7
km
Night club
Rauxa Show
4.9
km
Beach
half moon bay
4.9
km
Landmark
mexicarteakumal
5.9
km
Library
Hekab Be Biblioteca de Akumal
5.8
km
Nearby
Kantenah Bay
440 m
Beach
Playa at Grand Palladium Kantenah Resort
90 m
Restaurants
La Adelita
70 m
Carretera Chetumal-Puerto Juarez Km
El Gaucho
150 m
Carretera Chetumal-Puerto Juarez Km
Explore Akumal
Activities Near Grand Palladium Kantenah Resort & Spa
Kantenah Bay
6 minutes walking
Clear waters ideal for swimming and snorkeling make Kantenah Bay a favorite spot for relaxation and family fun.
Playa Kantenah
15 minutes walking
A tranquil beach perfect for sunbathing and swimming, Playa Kantenah features soft sands and beautiful views.
La Adelita
1 minute walking
A cozy spot serving authentic Mexican cuisine, known for its tacos and friendly service.
El Gaucho
2 minutes walking
This Argentine steakhouse offers savory grilled meats in a lively atmosphere, perfect for meat lovers.
Rauxa Show
10 minutes driving
A unique dinner show with acrobatics and music, offering an exciting night out for couples and families alike.
Hekab Be Biblioteca de Akumal
15 minutes driving
A community library hosting events for all ages, providing cultural activities and family-friendly fun.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Grand Palladium Kantenah Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
674
FAQs
About Grand Palladium Kantenah Resort & Spa
Is free parking available at Grand Palladium Kantenah Resort & Spa?
Yes, free private parking is available on-site.
What dining options are available at Grand Palladium Kantenah Resort & Spa?
The hotel features 8 à la carte restaurants, including options for Mexican, Argentine, and Mediterranean cuisine.
What activities can guests participate in at Grand Palladium Kantenah Resort & Spa?
Guests can enjoy activities including snorkeling, water sports, mini golf, tennis, and live entertainment.
What amenities are included in the rooms at Grand Palladium Kantenah Resort & Spa?
Rooms include air conditioning, a flat-screen TV, a mini fridge, a coffee maker, and some feature a whirlpool bathtub.
Is there a spa at Grand Palladium Kantenah Resort & Spa?
The hotel features the Zentropía Palladium Spa & Wellness, offering a variety of treatments and wellness facilities.
How far is Grand Palladium Kantenah Resort & Spa from the nearest airport?
The hotel is located 35 km from Aeropuerto de Playa del Carmen.
Are there children's facilities available at Grand Palladium Kantenah Resort & Spa?
Yes, there is a kids' club, children's pool, and daily activities planned for children.
What languages do the staff at Grand Palladium Kantenah Resort & Spa speak?
Staff members speak English and Spanish.
What is the distance to the nearest beach from Grand Palladium Kantenah Resort & Spa?
The hotel is a 6-minute walk from Kantenah Bay beach.
What recreational options does the pool area at Grand Palladium Kantenah Resort & Spa have?
The hotel has multiple pools, including a lagoon-style pool with hydromassage and a family pool with bar service.
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