Grand Park Royal Cozumel, Cozumel
About the Hotel
Grand Park Royal Cozumel - A 5-star all-inclusive beachfront resort with outdoor pools, multiple dining options, and ocean-view rooms
This 5-star all-inclusive beachfront resort features 342 rooms with balconies offering garden or ocean views, including Deluxe Nature View rooms at 323 ft² and Deluxe Ocean View rooms at 344.5 ft². Grand Park Royal Cozumel provides 24-hour room service, minibars, and coffee makers in accommodations. The resort's dining options include Veranda restaurant serving international buffet cuisine, El Mexicano offering traditional Mexican dishes, El Italiano specializing in Italian cuisine including pizza, and El Caribeño featuring seafood with ocean views. Recreational facilities comprise outdoor pools, nightly entertainment shows, and a spa. Park Royal is located 2.5 miles from Chankanaab Adventure Beach Park and 0.5 miles from Zoe - A Living Sea Sculpture. The property offers free Wi-Fi throughout, a business center, and meeting facilities for corporate events.
Pros
The beachfront location provides direct access to swimming and water activities
Multiple specialty restaurants offer Italian, Mexican, and seafood cuisine
All-inclusive plan covers dining, beverages, and entertainment options
Rooms feature balconies with ocean or garden views and 24-hour service
Proximity to Chankanaab Adventure Beach Park (2.5 miles) and local attractions
Cons
The resort's all-inclusive model may limit exploration of local dining options
Beachfront location can result in higher room rates during peak seasons
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Karaoke
- Entertainment
- Sun terrace
- Garden area
- Solarium
- Steam room
- Massage
Room features
- Air conditioning
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel room was nice and roomy, although it had some issues like old decor and broken balcony doors that let in outside noise. The beds were hard but surprisingly good for sleeping, and the staff promised to address our request for a king bed. The service was generally good, with attentive cleaning and tree trimming, but there were some unfriendly moments, especially in the Italian place regarding dietary requirements. The location was excellent with great snorkeling options, although navigating through the resort could be a challenge. The dining offered a good variety of food but had some hits and misses and could improve on food handling. Overall, the hotel featured decent facilities.
The hotel has nice, roomy rooms, but had an issue with noise isolation due to broken balcony doors. The beds were clean and surprisingly good for sleeping despite being hard. The service is friendly and goes above and beyond. The location is safe but seems poorly managed by busy yet inefficient workers. The dining is hit or miss, with delicious dishes but some hygiene concerns. The facilities are adequate.
I had a mixed experience at the hotel. The rooms were spacious but not quite up to 5-star standards as expected. The view was lovely but the deluxe room felt smaller than anticipated, with a tiny bathroom layout concern. The service was friendly and attentive thanks to my girlfriend's help. The location was convenient with quick airport access and smooth check-in, yet the dining options were a bit limited for a 5-star place. Despite some drawbacks, the beautiful beach, pools, and friendly staff stood out as highlights.
I arrived at the hotel around 3 pm for check-in, but my room wasn't ready. They moved me to a different room with extremely uncomfortable twin beds, making it feel cramped for a couple. The only upside was the ocean view from the balcony.
The hotel offers a lush ambiance surrounded by swaying palms and is conveniently located close to fun shopping spots. While the room size and bedding were not up to expectations, the service was delightful but with occasional lapses. The dining options, although diverse, are not outstanding. The proximity to the beach and cruise ports adds to the charm. Overall, a mixed experience with some highs and lows.
The hotel offers spacious and comfortable rooms, though they are quite sparse. The service is polite and helpful, without pressuring guests into purchasing additional packages. The location is convenient for beach activities and smooth check-in processes. Dining options vary in quality, with some dishes being delicious while others are average. The facilities are well-maintained, ensuring a pleasant stay overall.
Upon arrival, I noticed some small cleanliness issues in the room, but overall, my stay was pleasant. The staff was friendly and welcoming. The hotel is situated a bit far from town but has its own secure play area and lush surroundings. The dining experience had its highs and lows, with some dishes standing out.