Grand Palladium White Sand Resort & Spa, Akumal | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Akumal, Mexico, 77710

Grand Palladium White Sand Resort & Spa - A 5-star all-inclusive resort with multiple pools, diverse dining, and spa facilities

This 5-star all-inclusive resort features 425 rooms including Junior Suites with furnished terraces offering garden or mangrove forest views, some with hydro-massage bathtubs and separate living areas. Guests at Palladium enjoy access to up to 9 à la carte restaurants serving Thai cuisine at Chang Thai, Italian, Mexican, Brazilian, and American steakhouse options. Recreational facilities include multiple pools with swim-up bars, a family pool with hydromassage, an adults-only hydromassage pool, and the Zentropía Palladium Spa & Wellness center with hydrotherapy circuit, gym, sauna, and jacuzzi. The property is located 0.5 miles from Playa Kantenah beach and 2 miles from Mayan Underworld, with Aeropuerto de Playa del Carmen situated 21.5 miles away. A continental breakfast is available each morning at Grand Palladium White Sand Resort & Spa.

Pros

Free access to all bars and restaurants in the complex except those at The Royal Suites Yucatán

Multiple swimming pools including family-friendly options with hydromassage and swim-up bars

Zentropía Palladium Spa & Wellness center with hydrotherapy circuit, gym, and sauna

Up to 9 à la carte restaurants offering diverse international cuisines

Kids' clubs with organized activities for children aged 1-17

Cons

The resort complex is large and may require considerable walking between facilities

Some restaurants and amenities require advance reservations due to capacity limits

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Romance Bungalow by the lake Adults Only

Max:

2 persons

625 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Junior Suite Garden View

Max:

2 persons

575 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Suite Garden View

Max:

2 persons

735 sq. feet

Bed options:

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre

Akumal 3.5 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 19.0 mi

Cancun (CUN) 53.6 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Culinary Delights

“The dining options at Grand Palladium White Sand Resort were a true highlight of my stay. I particularly enjoyed dining at La Adelitawith authentic Mexican cuisine with a personal touch. The portion sizes were generous, and the flavors were spot-on. I also loved the variety available at the buffets, where I could choose from international dishes that catered to every palate. Each meal seemed like a unique experience, especially during themed dinners.” view full review

Relaxing Spa Experience

“I had the pleasure of treating myself to the 'zentropia' massage at the spa, and it was nothing short of fantastic. The calming atmosphere combined with really good service made it an lovely experience. The use of hydrotherapy facilities like the sauna and steam room added an extra layer of relaxation, allowing me to really unwind. I highly recommend setting aside time for this beautiful spa during your visit.” view full review

Spacious and Comfortable Rooms

“I loved the spaciousness of my room at the resort. It was well-maintained and very airy, creating a pleasant atmosphere to relax after a fun day by the pool. The mini-bar was a nice touch, keeping me stocked with fresh drinks, and I enjoyed the wall-mounted toilet for easy cleaning. I also appreciated the cleanliness and the option for daily housekeeping, ensuring my stay was as comfortable as possible.” view full review

Inviting Pool Activities

“The pool scene was vibrant and fun! I enjoyed the swim-up bar where I could sip on refreshing cocktails while soaking up the sun. Throughout the day, there were various activities, including water jazzercise classes that kept things lively. Plus, the option to hang out in a quieter area of the pool was perfect for lounging when I wanted a more tranquil atmosphere.” view full review

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Massage
Public Bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Akumal, Mexico, 77710

Map view

Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Akumal, Mexico, 77710

City landmarks

Landmark

Playa Kantenah

3300 ft

Event hall

Playa Saasil Kantenah

3600 ft

Landmark

BioParque Lu'um Balam

1.9 mi

Landmark

Mayan Underworld

1.9 mi

Landmark

snorkling

1.9 mi

Park

Yal-ku Lagoon

2.6 mi

Landmark

Uxuxubi Al Natural

2.4 mi

Landmark

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Landmark

Taj Mahal Cenote

2.8 mi

Landmark

Cenote TajMa Ha

2.8 mi

Landmark

Xotik-Ha

2.9 mi

Landmark

XPuha

2.9 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Landmark

mexicarteakumal

3.6 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

500 ft

Beach

Playa at Grand Palladium Kantenah Resort

700 ft

Restaurants

Sumptuori

1300 ft

Carretera Chetumal-Puerto Juarez Km

La Adelita

1200 ft

Carretera Chetumal-Puerto Juarez Km

Ribs & More

1200 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

900 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Feedback from previous guests about their experience.

Ben

United States, March 2024

8.6/10

My stay at the hotel was fantastic! The rooms were spacious, comfortable, and exuded exquisite luxury with butler service included. The service was excellent, with friendly staff who went above and beyond. The location was perfect, nestled between White Sands and the sister resorts, offering beautiful paths for morning walks. While the dining choices were varied, the overall experience was occasionally marred by inconsistencies in service quality. The facilities were top-notch, offering everything I needed for a luxurious stay.

Rooms

9.0

I was impressed by the size of the room, which was always kept clean and provided all the comfort I could ask for.

Service

9.0

The service was impeccable, exceeding my expectations with friendly and courteous staff who provided excellent assistance throughout my stay.

Location

9.0

The location was a dream, with picturesque roads and paths for morning runs and leisurely walks, offering glimpses of wildlife. The surrounding areas were constantly maintained and added to the charm of the property.

Dining

7.0

While the dining options were generally great, there were occasional disappointments in the quality of food and service, especially at the beach buffet.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything from room service to valet parking. The amenities were well-maintained and added to the overall luxury experience.

George

United States, January 2024

9.0/10

The hotel is set in a stunning location, surrounded by lush vegetation, making you feel like you're in the middle of a jungle. The rooms, while spacious and quiet, have a partially old feel to them. The service from the staff was incredibly kind and polite, ensuring a very enjoyable stay. The dining experience was fantastic, especially at the White Sands buffet. The facilities are top-notch, providing everything you need for a comfortable stay.

Rooms

7.0

The rooms, although partially old, were spacious, quiet, and comfortable.

Service

9.0

The staff, particularly Oscar at pools, Sara and Leidy at Bars, and Jesus at Pool Bar, worked hard to make our stay enjoyable.

Location

10.0

The location is simply stunning and probably one of the nicest I've experienced in any hotel. Surrounded by lush vegetation with great jogging paths and wildlife sightings.

Dining

9.0

Dining at the White Sands buffet was a highlight, offering the best experience among the resorts visited.

Facilities

10.0

The facilities provided everything we needed for a luxurious and convenient stay.