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From415US$ /night
Check-in
07Nov2025Select date
Check-out
08Nov2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710

Joia Paraiso By Iberostar (Adults Only) - An all-inclusive beachfront resort with butler service, multiple pools, and gourmet dining

This adults-only, all-inclusive 5-star resort occupies a beachfront position in the Paraíso Complex alongside four other hotels. Suites feature private terraces with ocean or garden views, whirlpool baths, pillow menus, and 24-hour gourmet room service, with select accommodations including personalized butler assistance and Grand Star service offering in-room check-in and private transport. Guests at Joia Paraiso By Iberostar have access to five à la carte restaurants serving Italian, Nikkei Japanese, surf and turf, and local cuisine, along with a buffet and multiple bars including a wine cellar. Recreational facilities include three swimming pools, an 18-hole golf course designed by P.B. Dye, a fitness center, spa with hydrotherapy, and non-motorized water sports. The resort provides complimentary airport transfers from Cancún International Airport for stays of three nights or longer and maintains a single-use plastic-free environment.

Pros

Unlimited access to the spa's hydrotherapy circuit and Balinese beds at no additional cost

Full privileges to use facilities and dine at all five hotels within the Paraíso Complex

Personalized minibar restocked daily and upon request, accompanied by in-room snacks

Complimentary green fees and transfers for unlimited golf at Iberostar Playa Paraíso Golf Club

24-hour gourmet room service and butler assistance in select suites

Cons

The resort's all-inclusive model may limit exploration of local dining options outside the property

Adults-only policy restricts accessibility for families traveling with children

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Villa Private Pool & Butler Service
2 persons
194 m² 
2 King Size Beds
Shower
Private pool
Ocean Front Butler Corner Suite
2 persons
60 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Ocean Front Butler Suite Beach Access
2 persons
60 m² 
1 King-size bed
Shower
Coffee machine
Pool View Suite
2 persons
60 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Coffee machine
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Transportation and Accessibility

Transportation options

City Centre
Puerto Morelos 13.6 km
Airports
Aeropuerto de Playa del Carmen (PCM) 23.3 km
Cancun (CUN) 38.9 km

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Adults only
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Saltwater pool
  • Seasonal indoor pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Night club
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Treatment room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
Map view
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
Nearby
Playa Paraiso Golf Course
30 m
Restaurants
La Plaza Buffet
1.9 km
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
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Check-in
07Nov2025Select date
Check-out
08Nov2025Select date
Rooms and Guests2 Guests, 1 Room