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Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
-
Near Playa Paraiso beach
Perfect
9.1
9.4
/10
4.8
/5

Joia Paraiso By Iberostar (Adults Only) - An all-inclusive beachfront resort with butler service, multiple pools, and gourmet dining

This adults-only, all-inclusive 5-star resort occupies a beachfront position in the Paraíso Complex alongside four other hotels. Suites feature private terraces with ocean or garden views, whirlpool baths, pillow menus, and 24-hour gourmet room service, with select accommodations including personalized butler assistance and Grand Star service offering in-room check-in and private transport. Guests at Joia Paraiso By Iberostar have access to five à la carte restaurants serving Italian, Nikkei Japanese, surf and turf, and local cuisine, along with a buffet and multiple bars including a wine cellar. Recreational facilities include three swimming pools, an 18-hole golf course designed by P.B. Dye, a fitness center, spa with hydrotherapy, and non-motorized water sports. The resort provides complimentary airport transfers from Cancún International Airport for stays of three nights or longer and maintains a single-use plastic-free environment.

Pros

Unlimited access to the spa's hydrotherapy circuit and Balinese beds at no additional cost

Full privileges to use facilities and dine at all five hotels within the Paraíso Complex

Personalized minibar restocked daily and upon request, accompanied by in-room snacks

Complimentary green fees and transfers for unlimited golf at Iberostar Playa Paraíso Golf Club

24-hour gourmet room service and butler assistance in select suites

Cons

The resort's all-inclusive model may limit exploration of local dining options outside the property

Adults-only policy restricts accessibility for families traveling with children

Must-do experiences

  • Savor fresh ceviche at La Cantina for a true taste of Mexico.
  • Explore the vibrant Puerto Morelos market every Wednesday morning.
  • Snorkel at the second-largest barrier reef in the world-just minutes away.
  • Visit the Crococun Zoo for an interactive wildlife experience.
  • Enjoy a sunset cocktail at El Pesquero; don't miss their guacamole!
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Villa Private Pool & Butler Service
2 persons
194 m² 
2 King Size Beds
Shower
Private pool
Ocean Front Butler Corner Suite
2 persons
60 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Ocean Front Butler Suite Beach Access
2 persons
60 m² 
1 King-size bed
Shower
Coffee machine
Pool View Suite
2 persons
60 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Adults only
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Saltwater pool
  • Seasonal indoor pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Night club
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Treatment room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Joia Paraiso By Iberostar, dining options abound with a delightful blend of flavors, each restaurant crafted to provide a distinctive culinary journey. From casual lunches to elegant dinners, every meal is an exploration of diverse cuisines amidst inviting settings.
Joia Paraiso By Iberostar (Adults Only) Puerto Morelos Restaurant photo
Joia Paraiso By Iberostar (Adults Only) Puerto Morelos Restaurant photo
Joia Paraiso By Iberostar (Adults Only) Puerto Morelos Restaurant photo

Bellavista

International buffet
Ambiance
Bright and open setting with scenic views, perfect for relaxed dining.
Key Offerings
Enjoy breakfast and lunch with dishes ranging from fresh fruits to hearty options, complemented by vibrant beverages.
Reservation
no
Open for breakfast from 07:00 - 11:00 and lunch from 12:30 - 16:00 (daily).

Tonis

Mediterranean-inspired
Ambiance
Casual yet elegant dining atmosphere, ideal for leisurely evenings.
Key Offerings
Dinner features a variety of Mediterranean flavors in a relaxed setting.
Reservation
no
Open for dinner from 18:00 - 21:00 (daily).

Venecia

Italian
Ambiance
Charming Italian restaurant with a cozy and inviting atmosphere.
Key Offerings
Savor homemade pasta, seafood dishes, and decadent desserts like limoncello cream.
Reservation
no
Open for dinner from 18:00 - 21:00 (daily).

Haiku

Japanese
Ambiance
Elegant dining infused with an air of tranquility, perfect for intimate dinners.
Key Offerings
Indulge in authentic Japanese cuisine with a range of sushi and sashimi options.
Reservation
no
Open for dinner from 18:30 - 21:00 (daily).

Haiku Teppanyaki

Japanese
Ambiance
Interactive dining experience with a lively yet intimate setting.
Key Offerings
Enjoy cook-to-order dishes prepared on the grill right in front of you.
Reservation
no
Open for dinner from 17:00 - 21:00 (daily).

La Brisa

Mexican
Ambiance
Vibrant atmosphere filled with enticing aromas from the heart of Mexican cuisine.
Key Offerings
Delight in classic flavors with dishes such as ceviche and authentic tacos.
Reservation
no
Open for dinner from 18:30 - 21:00 (daily).

L Atelier

International
Ambiance
Stylish and contemporary setting perfect for enjoying a range of culinary delights.
Key Offerings
Sample innovative dishes that highlight seasonal and local ingredients.
Reservation
no
Open for dinner from 18:00 - 21:00 (daily).

Bellavista Dinner

International
Ambiance
Lively atmosphere with a culinary focus on delightful dinner experiences.
Key Offerings
Enjoy diverse dinner options including seafood and international fare in a spacious dining area.
Reservation
no
Open for dinner from 18:30 - 22:00 (daily).

Location

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
Map view
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
Nearby
Playa Paraiso Golf Course
30 m
Restaurants
La Plaza Buffet
1.9 km
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
Explore Puerto Morelos
Explore Local Offerings
Top Attractions
Activities
Dining
Entertainment
Golf Club
9 minutes' walk
An 18-hole course featuring scenic views and challenges for golfers of all levels. Perfect for a leisurely round.
Mayan Water Complex
15 minutes' walk
A thrilling water park with slides, pools, and lazy rivers. Great for family fun and outdoor adventure.
Paradise Beach
19 minutes' walk
A stunning beach with soft sand and crystal-clear waters, ideal for sunbathing and swimming. Beach clubs available.
Water Sports
10 minutes' drive
Various water sports available, from snorkeling to jet skiing. Rentals and lessons offered nearby.
Yoga on the Beach
19 minutes' walk
Relaxing yoga sessions on the beach. Ideal for wellness seekers. Classes offered daily at sunrise.
La Plaza Buffet
La Plaza Buffet
25 minutes' walk
A vibrant buffet offering a variety of Mexican and international dishes. Great for families and diverse palates.
Galaxy
9 minutes' walk
Casual dining with local specialties and international favorites. Known for its fresh seafood dishes.
El Palenque Theater
25 minutes' walk
A theater hosting various performances, including live music and shows. Family-friendly atmosphere.
Cirque du Soleil
10 minutes' drive
World-renowned circus shows featuring acrobatics and stunning visual displays. Great for adults and older kids.
Transportation and Accessibility
City Centre
Puerto Morelos21 min  ·  13.6 km
Airports
Playa Del Carmen, Quintana Roo (PCM)35 min  ·  23.3 km
Cancun International Airport (CUN)59 min  ·  38.9 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Joia Paraiso By Iberostar (Adults Only) serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish
Number of rooms:
22
Former name
iberostar grand paraiso (adults only)
FAQs
About Joia Paraiso By Iberostar (Adults Only)
What are the check-in and check-out times at Joia Paraiso By Iberostar (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
How far is Joia Paraiso By Iberostar (Adults Only) from Cancún International Airport?
The hotel is located 39 km from Cancún International Airport.
What types of dining options are available at Joia Paraiso By Iberostar (Adults Only)?
The hotel features 8 on-site restaurants, including Bellavista and Tonis, offering a variety of cuisines.
What recreational activities can guests enjoy at Joia Paraiso By Iberostar (Adults Only)?
Guests can participate in activities such as water sports, tennis, darts, and evening entertainment.
Is there a fitness center at Joia Paraiso By Iberostar (Adults Only)?
Yes, the hotel includes a fitness center for guests to use.
What amenities are included in the rooms at Joia Paraiso By Iberostar (Adults Only)?
Rooms are equipped with air conditioning, a flat-screen TV, a mini bar, a coffee machine, and a private bathroom.
Are there any pools available at Joia Paraiso By Iberostar (Adults Only)?
The hotel features multiple pools, including a saltwater pool and a heated pool, both open year-round.
Does Joia Paraiso By Iberostar (Adults Only) provide free Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the hotel.
How far is Playa Maroma from Joia Paraiso By Iberostar (Adults Only)?
Playa Maroma is approximately 4 km from the hotel.
Is there a business center at Joia Paraiso By Iberostar (Adults Only)?
Yes, a business center is provided for guests' convenience.
What kind of spa services does Joia Paraiso By Iberostar (Adults Only) offer?
The hotel features spa services, including a hot tub and sauna facilities.

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