Joia Paraiso By Iberostar (Adults Only), Puerto Morelos
About the Hotel
Joia Paraiso By Iberostar (Adults Only) - An all-inclusive beachfront resort with butler service, multiple pools, and gourmet dining
This adults-only, all-inclusive 5-star resort occupies a beachfront position in the Paraíso Complex alongside four other hotels. Suites feature private terraces with ocean or garden views, whirlpool baths, pillow menus, and 24-hour gourmet room service, with select accommodations including personalized butler assistance and Grand Star service offering in-room check-in and private transport. Guests at Joia Paraiso By Iberostar have access to five à la carte restaurants serving Italian, Nikkei Japanese, surf and turf, and local cuisine, along with a buffet and multiple bars including a wine cellar. Recreational facilities include three swimming pools, an 18-hole golf course designed by P.B. Dye, a fitness center, spa with hydrotherapy, and non-motorized water sports. The resort provides complimentary airport transfers from Cancún International Airport for stays of three nights or longer and maintains a single-use plastic-free environment.
Pros
Unlimited access to the spa's hydrotherapy circuit and Balinese beds at no additional cost
Full privileges to use facilities and dine at all five hotels within the Paraíso Complex
Personalized minibar restocked daily and upon request, accompanied by in-room snacks
Complimentary green fees and transfers for unlimited golf at Iberostar Playa Paraíso Golf Club
24-hour gourmet room service and butler assistance in select suites
Cons
The resort's all-inclusive model may limit exploration of local dining options outside the property
Adults-only policy restricts accessibility for families traveling with children
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Adults only
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Tennis court
- Golf course
- Billiard tables
- Darts
- Table tennis
- Yoga class
Services
- Room service
- Housekeeping
- Car hire
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Saltwater pool
- Seasonal indoor pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Night club
- Entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Treatment room
- Beauty treatment
- Massage
Room features
- Air conditioning
- Mini-bar
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
Staying at this hotel was an absolute delight! The rooms were spacious and modern with fully stocked mini-bars and nice size balconies. The service was top-notch, with everyone, from the groundskeepers to the managers, demonstrating extraordinary quality. The location along the fine sandy beach of Playa Paraiso in Mexico's Riviera Maya was simply perfect. The dining experience offered many great options, although some areas were a bit below expectations. The facilities were impressive, making my stay truly enjoyable.
I couldn't have asked for a better stay at this hotel! The rooms were incredibly clean and well-kept, offering a spectacular ocean view. The fully stocked mini-bar was a nice touch. The staff, from groundskeepers to waiters and maids, were all so friendly and provided top-notch service. However, there was some confusion about the number of restaurants at the hotel. The location, right along the fine sandy beach of Playa Paraiso in Mexico's Riviera Maya, was simply amazing, with so many fun activities nearby. The dining experience had many great options, although there were instances of half-eaten trays of food. Overall, a fantastic experience with just a few minor hiccups.