What are the check-in and check-out times at Gran Melia Palacio De Isora Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
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Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)
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Key details
About the Hotel
Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686,
- Close to Alcala Beach
Great
8.3
7.9
4.3
4.1
Gran Melia Palacio De Isora Resort & Spa - A beachfront luxury resort with the longest saltwater infinity pool in Europe, Clarins Spa, and multiple dining options
Overlooking the Atlantic Ocean and Mount Teide, Gran Melia Palacio De Isora offers a 5-star experience with direct beach access and expansive event spaces. The resort features 3 freshwater pools, including an adults-only option and a children's pool with slides, alongside 24-hour gym access, tennis and paddle courts. Guests can choose from rooms with terraces, whirlpool tubs, or RedLevel suites, which include private lounge access, breakfast, and evening open bars. Dining options span 10 restaurants, including La Terrasse by Jorge Peñate for Canary Islands cuisine and Nami Asian Bistro for contemporary fusion dishes. The Spa by Clarins spans 2000 m², featuring hydrotherapy and personalized treatments. Located 40 km from Tenerife South Airport, Gran Melia Palacio De Isora is a 5-minute walk from Punta de Alcala and 3 km from Playa San Juan.
Pros
The 234-meter saltwater infinity pool is the longest in Europe.
RedLevel guests receive exclusive lounge access, breakfast, and evening open bar.
The Spa by Clarins includes hydrotherapy, fitness programs, and tailored wellness treatments.
Multiple dining options, including Italian, Mediterranean, and Asian cuisine.
Direct beach access with sunbed service and a kids' club.
Cons
The nearest major beach, Playa de Santiago, is 4 km away.
Some rooms have partial ocean views rather than full frontal views.
Must-do experiences
- Savor fresh seafood at Esencia, a gem in Alcala's harbor.
- Visit the stunning Playa de Abama for sun and serenity.
- Taste local wines at Bodega Reverón; don't miss the tasting tour.
- Explore Los Gigantes cliffs; take a boat trip for amazing views.
- Discover ancient art at the Museo de la Naturaleza y Arqueología.
Select your room type
Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Red Level Suite Ocean View2 persons78 sq. feet1 King-size bedAir conditioningBalconyroom details
Deluxe Family2 persons54 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Deluxe Resort View2 persons54 sq. feet2 Single bedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Hiking
- Cycling
- Tennis court
- Billiard tables
- Table tennis
- Archery
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Video games
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Spa centre
- Spa lounge
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Gran Melia Palacio De Isora Resort & Spa offers a splendid array of dining options that allow guests to indulge in global cuisine while enjoying stunning settings. From vibrant markets showcasing culinary traditions to delightful theme restaurants, each venue reflects a commitment to flavor, quality, and memorable dining experiences.
Location
Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686,
Explore Alcala (Tenerife)
Explore Alcala Activities
Playa La Jaquita
6 minutes' walk
Playa La Jaquita features golden sands and calm waters, ideal for family outings and sunbathing.
Alcala Beach
9 minutes' walk
Alcala Beach offers breathtaking views and excellent snorkeling opportunities right off the shore.
Charco Alcala
9 minutes' walk
Charco Alcala is a scenic natural pool perfect for relaxing and observing local marine life.
Punta de Alcala
11 minutes' walk
Punta de Alcala boasts stunning coastal vistas and is a perfect spot for photography enthusiasts.
Water Sports
5 minutes' drive
Thrilling water sports like jet skiing and paddleboarding are available nearby at Playa de Alcala.
Hiking at Cueva El Tancon
10 minutes' drive
Cueva El Tancon offers beautiful hiking trails with stunning views and unique volcanic landscapes.
Yoga Retreats
6 minutes' walk
Local yoga studios offer peaceful classes, perfect for relaxation and rejuvenation by the ocean.
La Querencia De Domingo
4 minutes' walk
Local favorites at La Querencia include fresh seafood and tapas in a cozy, inviting atmosphere.
Tres Raices Alcala S.l
5 minutes' walk
Tres Raices serves hearty Canarian dishes, featuring locally sourced ingredients in a charming setting.
Gastrotapas
7 minutes' walk
Gastrotapas boasts a variety of innovative tapas and wines, perfect for sharing in a laid-back vibe.
Discoteca El Granero
10 minutes' drive
Discoteca El Granero offers vibrant nightlife with themed dance nights and DJs, suitable for all ages.
Live Music @ Toni's Restaurant
6 minutes' walk
Toni's features live music events, providing a lively atmosphere alongside delicious dining experiences.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
666
Former name
gran melia tenerife
Reviews and Ratings
Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.
Show moreShow less
Pros
Adult pool
Clean rooms
Good facilities
Cons
Cold food
Broken loungers
Guest reviewsbased on 1673 reviews
Christian from Germany
Family with children
Deluxe Room
5 nights in November 2025
|
Reviewed: February 12, 2026
9/10
Wonderful Family Trip!
daily activities helpful hotel app pastry selection
I loved the variety of daily activities available. The hotel app was also really helpful. The breakfast choices were plentiful (the pastries were amazing!).
0 Helpful
Grayson from Canada
Family with children
Deluxe Room
6 nights in November 2025
|
Reviewed: February 01, 2026
8/10
calm feel fast service clean resort
The food was good at the three restaurants I tried. Service was fast at all of them. The resort had a calm feel and I found it clean.
The water in the bath drained slow.
0 Helpful
Joseph from Canada
Family with children
deluxe room
3 nights in November 2025
|
Reviewed: January 01, 2026
8.3/10
solid stay for family
clean rooms heated pools friendly staff direct access
this hotel is big. it is well maintained. i saw clean rooms and common areas. it has four swimming pools and some are heated. breakfast is available outside. i saw friendly staff. the hotel offers direct access to seaside. i saw families and couples there.
i noticed the food offering changed. menus were adapted. it seems like the hotel did some cost reduction using cheaper alternatives. the food at the mexican restaurant agave was not as great as before.
Location
9/10
the hotel is situated near the seaside offering immediate beach access. some shops are available inside the hotel. these shops provide options for urgent needs.
Facilities
8/10
i saw the hotel has four swimming pools catering various preferences. some pools are heated allowing for comfortable swimming. they have restaurants available. the gym offers a space for workouts.
Rooms
8/10
my room includes standard amenities. it featured comfortable furniture. a balcony provides a space. i liked hotel rooms being clean.
0 Helpful
|
jonathan from united kingdom
Family with children
suite
7 nights in November 2025
|
Reviewed: November 28, 2025
9.0/10
charmed by every detail
clean hotel great detail comfortable rooms enjoyable entertainment
the hotel was clean throughout. attention to detail was evident. the rooms were comfortable. the suite provided perfect space for my family. the entertainment proved thoroughly enjoyable.
The buffet selection was extensive. Though, it always offered something suitable.
Service
9/10
the staff provided detailed explanations upon arrival. they fulfilled my bed topper request promptly! i even received a follow-up call to ensure satisfaction with the additional bedding.
Location
10/10
The hotel's outdoor areas featured green spaces. the surrounding area has a beautiful lava rock cliff. i saw a bike path with a lovely spot for outdoor activities and sunset walks. It was a great benefit.
Dining
9/10
I found breakfast very varied and good. The buffet offered excellent value! it had many choices. the chef even prepared a special omelette for me at my request. This was a really nice, unexpected touch.
Rooms
8/10
The rooms had a spacious layout. the room included two separate sinks and a rainfall shower. it also featured a 90s-style wall phone in the bathroom. I found this kind of interesting. Though a little old school.
0 Helpful
|
Show more reviews
FAQs
About Gran Melia Palacio De Isora Resort & Spa
How far is Gran Melia Palacio De Isora Resort & Spa from Tenerife Sur Airport?
Gran Melia Palacio De Isora Resort & Spa is 40 km from Tenerife Sur Airport.
What dining options are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel features 7 restaurants offering a variety of cuisines, including Mediterranean, Thai, and Italian.
What kind of amenities can guests expect in the rooms at Gran Melia Palacio De Isora Resort & Spa?
Rooms include a flat-screen TV, minibar, air conditioning, and a spacious terrace.
What recreational activities are offered at Gran Melia Palacio De Isora Resort & Spa?
Guests can enjoy tennis courts, a golf course, hiking, cycling, and a kids' club.
Does Gran Melia Palacio De Isora Resort & Spa have a spa facility?
The hotel offers a spa with a range of beauty treatments, a hot tub, and a thermal circuit.
How close is Gran Melia Palacio De Isora Resort & Spa to nature attractions?
The hotel is located near Teide National Park and is a short walk from local natural swimming pools.
What family-friendly amenities does Gran Melia Palacio De Isora Resort & Spa provide?
The hotel features a kids' club, children's pool with a water slide, and family lounge with snacks and drinks.
Are there facilities for business purposes at Gran Melia Palacio De Isora Resort & Spa?
The hotel offers a business centre and several meeting and event rooms equipped with modern technology.
What is unique about the pool facilities at Gran Melia Palacio De Isora Resort & Spa?
The resort features Europe's longest saltwater infinity pool with a hydromassage area.
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