Jalan Tun Ismail,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Grand Pacific Hotel Pwtc - A 3-star business hotel in Chow Kit with conference facilities and city center access
This 3-star business hotel offers air-conditioned rooms equipped with safes, free bottled water, TVs, and tea/coffee makers, each featuring private bathrooms with showers, bidets, and hairdryers. Pacific Café serves local and western dishes, including a daily local breakfast, while the hotel provides a business center, complimentary wireless internet access, conference space, a ballroom, banquet facilities for private functions, laundry services, and a 24-hour front desk. Grand Pacific Hotel Pwtc is located in Chow Kit, a 5-minute drive from Putra World Trade Centre and the city centre, with Hentian Putra bus station and Titiwangsa LRT station both a 10-minute walk away, while guests can explore nearby attractions including KLCC Park (1.5 miles), SOGO Mall (0.5 miles), and Petronas Twin Towers (1.5 miles).
Pros
Strategic location in Chow Kit with walking access to public transportation
Comprehensive business amenities including conference space and a ballroom
On-site dining options serving both local and western cuisine
Complimentary wireless internet access throughout the property
24-hour front desk service for guest convenience
Cons
No spa or recreational facilities mentioned on the property
Limited dining options within immediate walking distance
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
This grand hotel provides facilities designed for comfort and memorable stays.
Free Wi-Fi
Parking
Car park
Luggage storage
24-hour services
24-hour reception
General
Non-smoking property
Free Wi-Fi
Parking
Free off-site car park
Safe deposit box
24-hour reception
Wheelchair access
Luggage storage
ATM/Cash machine
Guest Parking
Electric kettle
Services
Room service
Dining
Paid breakfast
Restaurant
Business
Business centre
Spa & Leisure
Ballroom
Room features
In-room safe
Tea and coffee facilities
Bathroom
Hair dryer
Self-catering
Electric kettle
Media
Flat-screen TV
Cable/ Satellite television
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Tun Ismail,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
Map view
Jalan Tun Ismail,
Kuala Lumpur,
Malaysia,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.7
mi
Mall
Chinatown
1.9
mi
Park
KLCC Park
1.9
mi
Market
Central Market
1.8
mi
Landmark
Dataran Merdeka
1.6
mi
Aquarium
Aquaria
1.9
mi
Shopping Area
SOGO Mall
3200 ft
Theatre
Cultural Palace
5100 ft
Park
Kuala Lumpur Bird Park
2.0
mi
Garden
Perdana Botanical Gardens
2.1
mi
Mosque
National Mosque of Malaysia
2.0
mi
Event hall
Putra World Trade Centre
3800 ft
Gallery
National Art Gallery
1.2
mi
Park
Titiwangsa Lake Gardens
1.7
mi
Museum
Biomedical Museum
2400 ft
Mall
Bazaar Baru Chow Kit
2700 ft
Museum
Islamic Arts Museum Malaysia
2.1
mi
Monument
National Monument
1.7
mi
Landmark
Wat Meh Liew Buddhist Temple
2400 ft
Landmark
Alor Street
2.1
mi
Landmark
Bank Negara Malaysia Museum and Art Gallery
1.9
mi
Event hall
HGH Convention Centre
4000 ft
Landmark
Jalan Masjid India
1.3
mi
Landmark
Sutra Dance Theatre Kuala Lumpur
1.1
mi
Landmark
Sultan Abdul Samad Building
1.6
mi
Mall
Parkson Maju Junction Mall
1.1
mi
Pagoda
Sri Maha Mariamman Temple
2.0
mi
Landmark
99 Wonderland Park
2400 ft
Landmark
Jalan Tuanku Abdul Rahman
1.1
mi
Landmark
Sunway Putra Mall
3900 ft
Nearby
Church
St James Church
1300 ft
Restaurants
Pak Punjab
1800 ft
Lot 105
Second Cup Coffee Company
3000 ft
100 Jalan Putra Sunway Putra Mall
I love Yoo
3000 ft
100 Jalan Putra LG. 28B
Boat Noodle
3100 ft
Lot 4-43D
Reviews and Ratings
Feedback from previous guests about their experience.
48%
enjoyed the hotel and leave a review
Affordable rates
Convenient access to major tourist spots
Inconsistent room conditions
Service responsiveness issues
5.0/10
Guest rating
Rooms
6.5
Location
6.4
Service
5.2
Dining
6.3
Guest reviews
5.0/10
based on 11 reviews
2.5/5
based on 66 reviews
0.5
0.5/10 based on 96 reviews
#418 of 703 hotels in Kuala Lumpur based on Tripadvisor
Jim
United States,
March
2024
6.2/10
The hotel rooms, while spacious and suitable for families, have some drawbacks like facing a car parking area and being exposed to music from the pub. The ambiance in the rooms can sometimes feel moldy, smoky, and stuffy. On the positive side, the hotel's location is great for parking and family stays.
Rooms
6.0
The rooms are big and suitable for families with children.
Service
5.0
The service was lacking when I needed assistance, but the staff were helpful in recommending a nice restaurant nearby.
Location
7.0
The location, while considered downtown, is a bit farther from the lobby and is currently affected by road works. Parking is provided, which is great, but the noise level can be disruptive at times.
Dining
7.0
The dining experience at the hotel's restaurant was basic, with limited selection but sufficient for a hungry stomach. The price for a room with breakfast included is a good deal, but more variety in the menu would be appreciated.
Facilities
6.0
The hotel offers adequate facilities, but improvements could enhance the overall experience.
Ian
United Kingdom,
March
2024
6.2/10
The hotel offers basic amenities and is situated conveniently near the PWTC, making it a suitable choice for those needing easy access to Kuala Lumpur's major attractions. However, the rooms may not match the advertised pictures and sometimes have issues with odors and air conditioning. The service can be slow and lacking in maintenance responsiveness.
Rooms
6.0
The room was acceptable for two single beds, and the toilet seemed decent with no unpleasant smells. However, the rooms were not as depicted in the pictures and could have odor and air conditioning problems.
Service
5.0
The service was lacking in responsiveness with slow attendance and poor communication about maintenance schedules. Staff were not very helpful when approached for assistance, leading to cleanliness and amenity issues in the rooms.
Location
7.0
The location is a bit secluded and further from the lobby, but it's close to PWTC and the main road connecting to major tourist spots in Kuala Lumpur. However, there may be challenges for larger vehicles like MPVs.
Dining
7.0
The dining options were basic but sufficient to curb hunger, even though choices were limited. The affordability of RM99 per night for a superior room inclusive of breakfast could be a money-saving deal.
Facilities
5.0
The facilities provided were minimal, with basic amenities available. There may be room for improvement in terms of variety and quality.
Affordable rates
Inconsistent room conditions
Richard
United Kingdom,
February
2024
6.4/10
The hotel is conveniently located at the city center, making it easy to access major tourist places in Kuala Lumpur. The rooms, while a bit old, were decent for a good night's sleep without any disturbing smells. The service had some hiccups with delayed maintenance information but eventually got sorted out. The dining experience, although basic, provided a decent meal considering the value for money. The location is strategic but could use some improvements to match its potentials.
Rooms
7.0
The family room, though a bit aged, was suitable for a comfortable stay with no unpleasant odors or disturbances from outside.
Service
6.0
The service, handled by an Indian lady who needed reminders for maintenance updates, eventually addressed the issues and accommodated the necessary changes with an additional fee.
Location
6.0
The hotel's location is convenient for accessing various tourist spots in Kuala Lumpur but could benefit from enhancements for a more pleasant ambiance.
Dining
7.0
The breakfast was simple yet satisfying, offering a sufficient meal to start the day, considering the affordability of the room rate.
Facilities
6.0
The hotel provides basic facilities ensuring a comfortable stay, but there is room for improvement to enhance the overall experience.
convenient location
maintenance delays
Elizabeth
United States,
January
2024
7.0/10
My stay at the Grand Pacific was a mix of positives and negatives. The rooms were not particularly clean, and I was disappointed to find no view from the window. However, the location was great for visiting Batu Caves and being close to MPV vehicles. It was also convenient for accessing the mall and other amenities. The dining experience was good with room for improvement in the variety of the menu. The hotel had nice facilities, but the key card issue was a downside that affected my experience.
Rooms
6.0
The rooms were not particularly clean and lacked a view from the window.
Service
7.0
The staff was nice overall, but could improve their hospitality and friendliness.
Location
8.0
The location was good for exploring Batu Caves and being accessible to MPV vehicles. It was also walking distance to the mall and close to a nice restaurant.
Dining
7.0
The dining experience was good, but more variety in the menu would enhance it.
Facilities
7.0
The facilities were decent at the Grand Pacific.
convenient location
unclean rooms
Linda
United States,
December
2023
6.4/10
The hotel was conveniently located near KLCC and the bus terminal for easy access to Genting, although the air conditioning needs improvement. The dining experience was basic but sufficient, especially considering the value for money with a rate of RM99 per night for a superior room including breakfast.
Rooms
5.0
The room's air conditioning was very erratic, and the old carpet emitted a strong odor. The cleanliness was lacking, and noise disturbances occurred, including a disruptive incident at 3 am.
Service
5.0
I requested a room change but was outright denied. The staff lacked hospitality, and responses were slow.
Location
6.0
The location is secluded and requires a bit of a walk from the lobby. Good for large vehicles, with access to KLCC and Genting via the nearby bus terminal.
Dining
7.0
The dining options were basic but adequate, although a more varied menu and a toaster would enhance the experience.
Facilities
6.0
The facilities were generally utilized, consistent with the offered value for the price.
Deborah
United States,
October
2023
6.0/10
My stay at the hotel was overall pleasant with some ups and downs. The rooms were quite clean and good, but they faced the road side, which was a bit noisy. The air conditioning was not functioning well, and there was a slight smell in the room. The service had its highs and lows; while some staff were extremely helpful and polite, others, like the Malay lady at the front desk, came across as rude and arrogant. The location was convenient for visiting Batu Caves, but it was hard to find and particularly tricky for larger vehicles like MPVs. The dining options were not impressive, with almost the same menu every time, lacking variety. On the bright side, fresh seasonal fruits were included. Despite the shortcomings, the facilities were decent and provided an average experience.
Rooms
7.0
The rooms were quite clean overall and good, but they faced the road side and had a slight smell. The air conditioning was not functioning well.
Service
6.0
The service had its highs and lows. Some staff were extremely helpful and polite, while others, especially the Malay lady at the front desk, were rude and arrogant.
Location
6.0
The location was good for visiting Batu Caves but was hard to find, especially for larger vehicles like MPVs. The area nearby had a junction that was hazardous for customers.
Dining
5.0
The dining options were not so good, with almost the same menu every time, lacking variety. However, fresh seasonal fruits were included.
Facilities
6.0
The facilities were decent.
Adam
United States,
October
2023
6.0/10
The hotel offers a view of the Petronas Tower and is suitable for a family with 3 adults and 4 children. The room faces a car parking area, providing easy visibility of parked cars but lacks privacy. The service is below standard, with unclean rooms, lack of toiletries despite being promised, and poor response to inquiries. The location is convenient for shopping near the mall but has cleanliness issues, including a disruptive altercation at 3 am. The dining options are basic with limited choices, though staff can recommend outside restaurants. The facilities are subpar, reflecting on the overall value for money.
Rooms
7.0
Room with a view of the Petronas Tower is suitable for a family with 3 adults and 4 children, but lacks privacy facing a car parking area.
Service
5.0
Service is disappointing with unclean rooms, missing toiletries, and ineffective responses to inquiries.
Location
5.0
Convenient downtown location for shopping near the mall, tarnished by cleanliness issues and late-night disturbances.
Dining
6.0
Basic dining options with limited choices, though staff can recommend other restaurants.
Facilities
5.0
Facilities are lacking, impacting the overall value for money.
Claude
United Kingdom,
September
2023
6.0/10
The hotel's rooms, despite being noisy due to their location at the corner near a pub, are comfy and spacious, overlooking a car parking area. The service is lacking in cleanliness and toiletries, although the staff are friendly. The location is convenient but affected by ongoing road works. The dining options are basic, and a dinner experience at Cristallo Di Luna restaurant was not memorable.
Rooms
7.0
The rooms are not the best ones you'll ever get, located at the corner and seem very noisy all night. Despite this, they are comfy and spacious, with a view of the car parking area.
Service
5.0
The service, particularly in terms of cleanliness and provision of toiletries, is lacking. However, the staff are friendly.
Location
6.0
The hotel's location is considered downtown, though currently affected by ongoing road works. It is easy to access everywhere, despite the noise.
Dining
5.0
The dining experience is subpar, with basic options and a forgettable dinner at Cristallo Di Luna restaurant.
Facilities
6.0
The hotel's facilities are limited, but they provide the essentials for a stay.
David
United Kingdom,
June
2023
6.6/10
The hotel rooms were nice and spacious, suitable for family travel. However, they often smelled moldy, smoky, and stuffy, which was a downside. The service was a mixed bag, with some staff being very nice but others not responsive to requests. The location, while strategic, was currently affected by road works. The dining experience was basic but sufficient, especially considering the value for money. The hotel facilities were decent despite some shortcomings.
Rooms
7.0
The rooms were spacious and suitable for family travel, though they had a moldy and smoky smell at times.
Service
6.0
The service had mixed experiences, with some very nice staff but others not responsive to requests.
Location
6.0
The location is strategic, but ongoing road works affect accessibility.
Dining
7.0
The dining experience was basic but sufficient, offering decent value for money.
Facilities
7.0
The hotel facilities were decent overall.
Liam
United Kingdom,
June
2023
7.0/10
The Grand Pacific is a gem for those seeking a spacious and clean family room at an affordable price. While the room was large and quite clean, the value for money is impressive. Service had its ups and downs with friendly staff but lacking in hospitality at times. The location offers convenience with proximity to the mall but falls short in terms of noise levels. The dining experience may not suit everyone's taste buds, but gluten-free options are available. Overall, a budget-friendly choice with mixed service experiences.
Rooms
8.0
The room at the Grand Pacific was large and quite clean, perfect for a big family.
Service
7.0
The staff, especially the chief of room service, were friendly but lacked consistency in hospitality.
Location
7.0
The location is convenient, within walking distance to the mall, although noise levels can be a downside.
Dining
6.0
The dining options may not be everyone's favorite, with limited variety and taste concerns.
Facilities
7.0
Facilities are decent, offering basic amenities for a comfortable stay.
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