Hotel Grand Continental Kuantan - A 3-star business district hotel with an outdoor pool and conference facilities
Hotel Grand Continental Kuantan is a 3-star hotel located in the business district, featuring 198 air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms with baths. Rooms offer views of either the city or the outdoor pool area. Manja Coffee House serves daily buffet spreads of Asian and Western dishes, while various eateries and restaurants are within walking distance. The property includes an outdoor pool, massage services, and complimentary wireless Internet access throughout. This smoke-free hotel provides 11362 square feet of conference space and meeting rooms, along with a 24-hour front desk, express check-in/check-out, and luggage storage. The hotel is a 15-minute drive from Teluk Cempedak Beach and within a 5-minute drive of Heroes Museum and Darul Makmur Stadium. A continental breakfast is available each morning at Hotel Grand.
Pros
Located in the walkable business district with various eateries and restaurants within walking distance
Features 11362 square feet of conference space and meeting rooms for business events
Offers panoramic views of the South China Sea from upper floor rooms
Provides massage services and an outdoor pool for recreation
Includes express check-in/check-out and 24-hour front desk services
Cons
The outdoor pool lacks heating and may be cool during certain seasons
Some rooms may experience city noise due to the central business district location
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
This grand hotel provides facilities designed for comfort and memorable stays.
Free Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Currency exchange
Guest Parking
Electric kettle
Services
Room service
Laundry
Dining
Restaurant
Business
Business centre
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Gambut,
Kuantan,
Malaysia,
Pahang
Map view
Jalan Gambut,
Kuantan,
Malaysia,
Pahang
City landmarks
Mosque
Sultan Ahmad Shah State Mosque
2200 ft
Shopping Area
East Coast Mall
4800 ft
Park
Taman Gelora
1.4
mi
Museum
Pahang Arts Museum
3100 ft
Shopping Area
GSC
2500 ft
Shopping Area
Kuantan City Mall
2300 ft
Mall
Watsons
2500 ft
Shopping Area
Kuantan Parade
3100 ft
Landmark
Laman Teruntum Kuantan
3000 ft
Mall
East Coast Mall Concept Store
2500 ft
Square
Taman Kerang
4000 ft
Landmark
Mustafa Cendol
1.4
mi
Art object
Wan Fo Tien Temple
1.5
mi
Landmark
Taman Esplanade Kuantan
5300 ft
Mall
Serambi Teruntum
4600 ft
Landmark
Kuantan Memorial Hall
4700 ft
Library
Pahang Public Library
1.2
mi
Landmark
Kuantan Waterfront Resort City Show Gallery
1.3
mi
Beach
Pantai Gelora
1.3
mi
Landmark
Sungai Lembing Mines
1.8
mi
Landmark
Sri Marathandavar Aalayam Temple
2.5
mi
Zoo
Mini Zoo Park Teruntum
2.6
mi
Landmark
Tengku Mahkota Palace
2.5
mi
Landmark
Bukit Pelindung
2.7
mi
Landmark
Laman Teruntum
2.6
mi
Park
Taman Bandar Kuantan
2.7
mi
Forest
Hutan Lipur Bukit Pelindung
2.8
mi
Beach
Teluk Cempedak
3.1
mi
Nearby
Jalan Besar
Taman Esplanade
600 ft
Restaurants
Hai Peng Kopitiam
300 ft
Jalan Haji Abdul Aziz
Sri Patani Restaurant
3200 ft
79 Jalan Tun Ismail
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
5.9
5.9/10 based on 184 reviews
Annie
United States,
March
2024
8.8/10
I had a great stay at the hotel. The rooms were spacious and well-equipped with kitchen appliances, and the walk-in price with breakfast included was a good deal. The staff was friendly and helpful, and the location was convenient for exploring the area.
Rooms
9.0
I loved the spacious room with all the kitchen appliances provided. It was super convenient!
Service
9.0
The check-in process was a pleasant surprise, and the staff was friendly and willing to assist. The food, especially the MB mee curry, was delicious.
Location
10.0
The hotel's location was excellent, just a short walk to the nearby shopping mall and food outlets. It couldn't have been better situated!
Dining
7.0
The dining options were good overall, but it would be even better with more diverse and tastier food choices.
Facilities
9.0
The hotel provides great facilities, and the cleanliness throughout was top-notch.
Marcus
United States,
February
2024
7.4/10
I had a pleasant stay at the hotel. The rooms were cozy despite their older appearance, and the WiFi connection was strong. The large parking area was a plus, but the rooms were quite typical and standard overall.
Rooms
7.0
The rooms are good for me - cozy even though they look old, and with good WiFi connection. The large parking area is convenient.
Service
8.0
The service was polite and friendly. I appreciated the staff's attention to detail, like reminding me to properly close my room door.
Location
9.0
The location is ideal, being close to eateries and the Berjaya Kuantan Mall. It's very strategic, near shopping areas and food outlets.
Dining
7.0
The dining experience had multiple choices with great tastes, but there were some issues with cleanliness and water temperature.
Facilities
6.0
The facilities were adequate, but some improvements could be made, especially for Muslim guests.
Craig
United States,
January
2024
8.6/10
My stay was absolutely amazing! The hotel is perfectly located in the heart of Kuantan town, surrounded by a variety of malls and cafes. The rooms are not only cozy and comfortable but also very clean. The staff is incredibly helpful and friendly, making us feel right at home. However, I wish there were more dining options available, especially for breakfast. Overall, a great value for money experience!
Rooms
9.0
The rooms are still very much comfortable and functional, with a bed that felt like a dream.
Service
9.0
The service was top-notch, with all the staff being friendly and very helpful. Even the Manager on Duty was there to assist us with a smile.
Location
10.0
The location couldn't be better, right next to Berjaya Kuantan Mall and close to eateries. Everything we needed was just a short walk away.
Dining
7.0
I do wish there was a bit more variety in the drink options, but the proximity to a shopping mall and mamak stall for breakfast was convenient.
Facilities
8.0
The facilities were great, and the hotel's central location made it easy for us to access everything we needed during our stay.
Great location
Limited dining options
William
United States,
December
2023
6.4/10
The hotel offers well-equipped and clean rooms, but there is a need for more thorough cleaning to remove dust. The weak Wi-Fi signal is a downside, and the pervasive smell of smoke is off-putting throughout the hotel premises.
Rooms
7.0
The rooms were well equipped and clean, but there is a need for more thorough cleaning.
Service
6.0
While service overall was satisfactory, there were inefficiencies during our check-in process. The majority of staff were rushing to assist, except for the counter staff who were unhelpful and unfriendly.
Location
8.0
The location was convenient, with proximity to the Kuantan Berjaya Megamall, Kuantan Medical Centre, and other key establishments. The view was pleasant, but there were some issues during the check-in process.
Dining
5.0
The dining experience was basic and lacking variety. Some food items, like cakes, displayed staleness, and the absence of Muslim-friendly bathroom facilities posed challenges.
Facilities
6.0
The facilities were adequate but somewhat basic. Improvement could be made in the dining options and room cleanliness. The absence of Muslim-friendly bathroom amenities is a notable flaw.
Susan
United States,
December
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. Despite the ageing facilities and proximity to the lift shaft, the room I had on level 5 was incredibly cosy, comfortable, and spotlessly clean. The service was pleasant, although the sound from the adjacent room was audible at times. The hotel's location in the heart of Kuantan city was convenient, with easy access to shopping malls and local amenities. However, the dining experience left much to be desired due to the lack of Muslim-friendly bathroom facilities.
Rooms
8.0
The room assigned to me on level 5 was very near to the lift shaft but surprisingly cosy, comfortable, and clean.
Service
7.0
The staff were friendly and very helpful during my stay, but I could occasionally hear conversations from the neighboring room.
Location
8.0
The hotel's central location in Grand Continental Kuantan was a plus point for accessing shopping malls and public transport, although the toilet facilities needed urgent improvement.
Dining
7.0
Facilities
6.0
The hotel had basic facilities, but the lack of Muslim-friendly bathroom provisions impacted the overall experience.
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