Grand Zuri Dumai, Dumai
About the Hotel
Grand Zuri Dumai - A 4-star business and leisure hotel with wellness center, outdoor pool, and 24-hour dining
Grand Zuri Dumai provides 109 modern rooms and suites featuring flat-screen TVs, minibars, complimentary WiFi, and work desks, with suites including separate living areas and bathtubs. The 24-hour Cerenti restaurant serves local Indonesian dishes and international cuisine, while the Anggrek Lounge offers cocktails, fine wines, and live music from Monday to Saturday. Recreational facilities include an outdoor pool open from 7 a.m. to 8 p.m., a fitness center with cardiovascular equipment, a sauna, and a wellness center offering shiatsu and traditional Indonesian treatments. Business amenities comprise a 24-hour business center, 3 meeting rooms, and 1 ballroom accommodating up to 800 guests. Located in central Dumai, this hotel is a 5-minute drive from Dumai Ferry Port and a 20-minute drive from Pinangkampai Airport, with CITIMALL Dumai shopping center nearby. Services include laundry, concierge, and 24-hour room service at Grand Zuri Dumai.
Pros
The wellness center offers shiatsu and traditional Indonesian treatments in addition to a sauna and outdoor pool.
The 24-hour Cerenti restaurant provides local Indonesian dishes and international cuisine throughout the day.
A 24-hour business center and meeting facilities accommodate up to 800 guests for events.
Free WiFi is available in all guestrooms and public areas.
Suites feature separate living areas, spacious work desks, and bathrooms with bathtubs.
Cons
The outdoor pool closes at 8 p.m., limiting evening swimming availability.
Some city-view rooms may experience noise from central Dumai's urban environment.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
Children
- Children's buffet
- Children's pool
Spa & Leisure
- Infinity pool
- Beach umbrellas
- Sun loungers
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Hot spring bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel offers spacious and clean rooms, with tasty breakfast options and a strategic location. However, the brightness at night can be bothersome as the curtains do not block out all the light.
I had a pleasant stay at this hotel. The rooms were very spacious, modern, and clean, offering great value for the price paid. The service was top-notch with friendly staff. The central location made it convenient to explore Dumai. However, the dining options were a bit limited, and the facilities could use some improvement.
The hotel is conveniently located in the center of Dumai city, close to the city center and other shops, making it easy to access services like ATM BNI. The rooms are well-equipped, fairly clean, but need maintenance and the curtains do not block out the light well at night. The service provided by the staff, especially Mr Lando Gultom, is friendly and cheerful, with great room service and housekeeping. The dining options offer a variety of tasty Indonesian dishes, though some may find the saute dishes too salty. The facilities are decent but could use some improvement.
The hotel's location at the center of Dumai city is convenient, close to shops and an ATM, but there were concerns about the room's brightness at night and the need for maintenance. The service was excellent, with friendly staff accommodating requests promptly. The dining experience catered more to locals, offering good Indonesian dishes with some Western choices but lacked options for foreigners. The facilities were well-maintained, providing a comfortable stay overall.
The hotel is in a central location in Dumai city, making it convenient for both business and leisure travelers. The rooms, while on the smaller side, are kept clean and provide a comfortable stay. The service is outstanding, with a hospitable and attentive staff ensuring a pleasant experience overall. The dining options cater more to local tastes, but the variety and taste are still satisfactory. However, some dishes may be overly salty.
My stay at the hotel was truly enjoyable. The rooms were so clean and cozy, with a wide menu for breakfast and a strategic location in the city center. I was impressed by the service for guests, which was very attentive and warm. However, the dining experience was a bit affected by some oversalted saute dishes. Overall, it was a comfortable and value-for-money stay.
The hotel offers clean rooms and a strategic location, with a variety of tasty breakfast options. However, the curtains do not fully block out the light at night.
The hotel is conveniently located in the center of Dumai city, close to various shops and an ATM, making it a convenient choice for travelers. The rooms are modern, spacious, and clean, offering a comfortable stay. The diverse and tasty dining options cater more to local preferences, with some dishes being a bit salty. The service provided by the staff, especially by Mr Lando Gultom and other helpful employees, was top-notch, creating a warm and welcoming atmosphere during my stay.
The hotel offers very spacious, modern, and clean rooms with a variety of breakfast options. The gym and pool are well-equipped, and the service for guests is top-notch. However, there might be slight noise disturbances due to AC blowers. The staff is welcoming and attentive, ensuring a comfortable stay.
I found the hotel to be a hidden gem in the heart of Dumai city, offering clean and comfortable rooms, along with warm and friendly service. The location is superb, with easy access to the city center and nearby amenities. Though the dining options cater more to locals, the variety and taste were commendable. The facilities were top-notch, making my stay enjoyable and convenient.
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