Grand Mercure Hanoi, Hanoi

Grand Mercure Hanoi - A 5-star hotel with a rooftop pool, city views, and multilingual staff

This 5-star hotel features air-conditioned rooms with city views, flat-screen TVs with satellite channels, seating areas, minibars, and private bathrooms with bidets, bathrobes, and slippers. Selected accommodations include balconies. Grand Mercure Hanoi offers a buffet or continental breakfast each morning and has two onsite restaurants serving Vietnamese, Chinese, French, and Italian cuisine. Facilities include an outdoor rooftop swimming pool, fitness center, garden, steam room, hot tub, and karaoke. The 24-hour front desk provides concierge and tour desk services with staff speaking German, English, French, and Japanese. Located 1 mile from central Hanoi, the property is near Hoan Kiem Lake, Thang Long Water Puppet Theatre, Hanoi Opera House, and Hang Day Stadium (0.5 miles). Noi Bai International Airport is 18.5 miles away.

Pros

Multilingual staff available 24/7 at the front desk, speaking German, English, French, and Japanese.

Rooftop swimming pool with city views and additional wellness facilities including a steam room and hot tub.

Two onsite restaurants offering diverse cuisines: Vietnamese, Chinese, French, and Italian.

Soundproofed rooms with balconies in selected accommodations and amenities like minibars and tea/coffee makers.

Cons

No pets or service animals are allowed at the property.

The airport is 18.5 miles from the hotel, requiring transportation for arrival and departure.