The Westin Kierland Resort & Spa, Phoenix

The hotel offers a convenient location for those who enjoy walking to dining and shopping destinations. The rooms, while well-equipped, appear a bit dated and lack views due to obstructive trees. The service is outstanding but could benefit from clearer communication on charges. Dining options are ample within and outside the property, offering great value for money.

The hotel rooms are simple yet comfortable, standing the test of time, albeit a bit noisy at night. The service is professional and courteous with convenient amenities. The location is great, lush, and well-kept with plenty of activities. The dining experience is fantastic, despite limited options. Overall, a pleasant stay with some minor drawbacks.

Upon arrival, my room wasn't ready even after 3 hours, but it was manageable albeit smaller than expected. I found it quite quirky to have a kitchen sink in the room for some reason. The staff seemed a bit overwhelmed but willing to assist.

My stay at the hotel was pleasant overall. The rooms were very clean and the housekeeping staff was exemplary. Although the room was smaller than expected, it was manageable. The rooms are clean, renovated, and, of course, have the heavenly beds.

The hotel offers beautifully furnished and well-maintained rooms that are very clean, although we had to request an additional robe during our stay. The location is absolutely perfect for exploring nearby areas and enjoying local dining options. The service was very helpful and accommodating, despite a minor inconvenience in the main courtyard. Dining options were satisfactory while the facilities provided a comfortable and enjoyable experience.