Hyatt Regency Phoenix Downtown, Phoenix
About the Hotel
Hyatt Regency Phoenix Downtown - A downtown hotel with a revolving rooftop restaurant, 48000 sq ft of meeting space, and rooftop pool
Hyatt Regency Phoenix Downtown offers 693 contemporary guest rooms with premium bedding, laptop-friendly workspaces, and views of the Valley of the Sun. The hotel features four restaurants including Compass Arizona Grill, Phoenix's only revolving rooftop restaurant serving Southwestern cuisine with panoramic views. Guests can access the 24-hour StayFit(TM) gym, outdoor swimming pool, and third-floor rooftop hot tub. The property provides 48000 square feet of meeting space, a business center with printing and shipping services, and high-speed Wi-Fi throughout. Located in Downtown Phoenix, the hotel sits two blocks from CityScape shopping and entertainment and 0.5 miles from Chase Field and Talking Stick Resort Arena. The concierge at Hyatt Regency can assist with local arrangements. All guestrooms include air conditioning, safes, and tea/coffee facilities.
Pros
Phoenix's only revolving rooftop restaurant with panoramic city views
48000 square feet of meeting and event space with dedicated business services
24-hour fitness center and outdoor pool with hot tub on third-floor rooftop
Walking distance to CityScape (0.3 miles) and multiple downtown attractions
Recent full renovation of all 693 rooms, lobby, pool, and fitness center
Cons
Wireless Internet access requires a surcharge
Valet parking is the only onsite parking option
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
Sports & Fitness
- Fitness centre
Services
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
The hotel had very comfortable rooms that were ready with everything I requested, although they were a bit small. The staff seemed to control the room temperature, which made it a bit uncomfortable despite setting it myself. The cleanliness and overall niceness of the room were impressive. The service was exceptional, with kind and helpful staff who even went above-and-beyond, offering additional breakfast coupons and being very accommodating. The location was the standout feature, being close to many entertainment venues and restaurants, as well as key attractions like the US Center and Chase Field. The dining experience was okay but not the best value for money. In terms of facilities, the hotel offered convenient dry cleaning and laundry services.
My stay at the hotel was pleasant overall. The rooms were nice after I was moved to a different one, but they were a great size, clean, and had all the amenities I needed. The service was really nice and accommodating, although there was a bit of a hiccup with waiting for assistance. The location was excellent, close to the airport and restaurants, but there were some minor room layout issues. The dining options were not included but had amazing food. The facilities were good, with helpful staff and good value for money.
The hotel rooms were very clean and had everything I needed, but the room was too warm and far from the elevator. The service was friendly and went above and beyond to care for us, although there was a small issue with the control. The location was perfect for various attractions, although some room features were lacking. The dining experience was value for money with amazing food, resembling other Hyatt properties. Overall, a comfortable stay with minor room inconveniences.
The hotel's location is convenient for exploring various restaurants and bars with lots of activities nearby. The rooms are outdated and uncomfortable, while the service is accommodating and helpful. The dining experience is impressive but lacks some self-service options. Despite its drawbacks, the hotel offers accessible facilities for a satisfactory stay.
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