The Grand By Skycity, Auckland
About the Hotel
The Grand By Skycity - A 5-star hotel with harbor views, casino access, and three onsite restaurants
The Grand By Skycity offers 5-star accommodations with views of Waitemata Harbour and the Auckland cityscape, situated in Auckland CBD adjacent to the SkyCity entertainment complex. Rooms feature modern bathrooms with bathrobes, slippers, free Wi-Fi, flat-screen TVs, Nespresso machines, and mini-bars, with soft furnishings reflecting local landscape hues. Three onsite restaurants include Gusto at the Grand for breakfast and all-day dining, The Grill serving steak, and MASU by Nic Watt offering Japanese Robata grill cuisine. The property provides direct access to SkyCity's 24-hour casino, Sky Tower, and over 20 additional restaurants and bars. East Day Spa offers traditional Eastern therapies with hand-picked therapists in an atmospheric setting. Located 0.5 miles from SkyTower and SKYCITY Auckland Convention Centre, the hotel is also within 0.5 miles of Queen Street, Aotea Centre, and St Patrick's Cathedral. A continental breakfast is available each morning at The Grand By Skycity.
Pros
Direct access to SkyCity complex with casino, Sky Tower, and over 20 dining venues
Harbour view rooms feature Nespresso machines, bathrobes, and free Wi-Fi
Three onsite restaurants including MASU by Nic Watt's Japanese Robata grill
East Day Spa offers traditional Eastern therapies with hand-picked therapists
Located within 0.5 miles of multiple landmarks including Aotea Centre and Queen Street
Cons
The Federal Street restaurant hub adjacent to the property can experience high pedestrian and vehicle traffic
No reference to family-specific amenities such as children's programs or interconnected rooms
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Indoor swimming pool
- Casino
- Sun terrace
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mix of positives and negatives. The rooms were clean and comfortable, although a bit small for a group of three. The service was excellent, with friendly and helpful staff. The location was fantastic with plenty of dining options nearby, but it was on the 'seedy' end of town. The dining experience was pleasant, though a bit pricey. Overall, it provided good value for money.
Our stay at the hotel was a bit overpriced for what we received, and the rooms were substandard. However, the service at the reception desk was friendly and professional, making it a nice experience for a special celebration.
My stay at the hotel was a mixed experience. The rooms were very spacious and clean with views to town from our room, which was great, but the breakfast set up was a bit lacking with just 1 frypan for the whole breakfast room. The hotel looked 'tired' and in need of a good clean to bring it up to its 5-star rating. Despite this, the warm service and accommodating staff made my stay enjoyable overall.
The hotel rooms were lovely with a great view, but couldn't adjust the temperature. The service was excellent, from the courteous staff to the thoughtful welcome card. The location offered a mix of city buzz and nearby dining choices. While the dining experience was average, the facilities were satisfying.
The hotel offers a superb experience with spacious rooms, beautiful views, and excellent service. However, dining was affected by the current situation, and the location was a bit noisy with children around.
The hotel's rooms were comfortable, and the wonderful restaurant was located on the other side of the hotel and on higher floors, providing a close-to-sound-proof experience, which was a big plus for us. The service was impeccable, from arrival through checkout, with very friendly and professional staff who even brought our bags to the room. The hotel's location was great, especially for its close proximity to a top selection of restaurants, although it was unfortunate that some amenities were closed during our stay. The dining experience was delightful, with the flexibility to have meals delivered to the room, and the facilities were well-maintained.
My stay at the hotel was quite pleasant overall. The rooms were beautifully decorated and spacious, offering a lovely view of the city with the harbour bridge and sky city tower in sight. However, the lack of soundproofing within the room was a downside, making it a bit noisy. The service at the hotel was a bit hit-and-miss, with some staff showing indifference initially but ultimately accommodating our needs efficiently. The location was fantastic, with plenty of shops and restaurants nearby, offering a great experience. The dining options were delicious, but there were a few hiccups with ordering. The facilities were adequate but not outstanding.
My stay at the hotel was a mix of positives and negatives. The rooms were great, with a view and very close to other family members, but they were a bit tired and in need of a good clean to match the 5-star rating. The service was excellent, especially Emily at Reception, who was amazing and helpful. The location was wonderful, serving as a base to explore the city by foot or car, with great restaurants nearby. However, the dining experience was disappointing, with small portions served. Overall, a decent stay with room for improvement.
Staying at this hotel was a luxurious experience with top-notch amenities in a great location. The rooms were clean and offered a night of luxury, complete with an espresso machine and a large TV. However, the service lacked some guidance and was a bit slow on a weekday evening. The central location was perfect for exploring the city, although towel restocking could have been better. The dining experience was exceptional with a variety of world cuisines. Overall, a great value for a high-quality stay.
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