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23Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

468 The Esplanade, Hervey Bay, Australia, 4655

Grand Mercure Allegra Hervey Bay - A beachfront apartment hotel with lagoon pool, self-contained units, and Fraser Island access

This 5-star apartment hotel offers 49 self-contained apartments with fully equipped kitchens, washing machines, and dryers, featuring balconies or courtyards with resort pool or ocean views. Guests can use the 22-meter heated lagoon-style pool, 24-hour fitness center, and steam room, while the tour desk organizes Fraser Island trips, whale watching, and fishing excursions. Grand Mercure Allegra Hervey Bay provides underground parking, complimentary Wi-Fi, a 10-seat boardroom, and meeting facilities. Three restaurants-Santini Gelateria, Ned's by the Bay, and Black Bear Restaurant-are within 984.3 ft, and Shelley Beach is directly accessible. The property is 0.5 miles from Elfotography Hervey Bay and 1 mile from Urangan Central Shopping Centre and The Pier. Breakfast options and mini-bar items are available for purchase at reception for Mercure guests.

Pros

Direct beach access and proximity to Shelley Beach and multiple dining options within 984.3 ft.

Spacious apartments include full kitchens, laundry facilities, and balconies with pool or ocean views.

Underground parking is available with ample space for sporting equipment.

Heated 22-meter lagoon-style pool, 24-hour fitness center, and steam room are provided on-site.

Tour desk facilitates organized trips to Fraser Island and seasonal whale watching.

Cons

The Jacuzzi lacks steps or handrails for assisted access.

Some apartments face a quiet street rather than ocean or pool views.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Apartment Direct Pool Access
Max:
2 persons
1315 sq. feet 
Bed options:
2 Single beds or 1 Queen-size bed
Shower
Heating
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Two-Bedroom Cypress Apartment
Max:
2 persons
1045 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Two-Bedroom Apartment Water View
Max:
2 persons
1315 sq. feet 
Bed options:
2 Single beds or 1 Queen-size bed
Shower
Heating
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Transportation and Accessibility

Transportation options

City Centre
Hervey Bay 2.7 mi
Airports
Hervey Bay (HVB) 4.1 mi
Bundaberg (BDB) 74.0 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Tours/Ticket assistance

Dining

  • Outdoor dining area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Garden area
  • Sauna
  • Steam room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

468 The Esplanade, Hervey Bay, Australia, 4655
Map view
468 The Esplanade, Hervey Bay, Australia, 4655
Nearby
Beach
Torquay Beach
200 ft
Restaurants
Santini Gelateria
200 ft
2/470 Charlton Esplanade
Eat At Dan & Steph's
1400 ft
1B/449 Charlton Esplanade
Aegean Waters
2500 ft
434 The Esplanade Torquay

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.1
9.1/10 based on 1187 reviews
Edward
United Kingdom, April  2024
8.2/10

The hotel room was gigantic for the two of us, making our wedding anniversary stay extra special. While there was a bit of a strange smell, the partial ocean views from the 4th floor were lovely. I wish the kitchen had basic items provided instead of having to spend on them, especially since we couldn't take them with us when leaving.

Rooms
8.0
The room was huge for the two of us, which made our wedding anniversary extra special. However, there was a bit of a strange smell.
Service
9.0
The service was beautifully presented and extremely professional. The staff were very welcoming and helpful, creating a home-away-from-home ambiance for us.
Location
9.0
The location was ideal for us, just across the road from the beautiful beach and surrounded by restaurants, cafes, and shops within walking distance.
Dining
7.0
The dining was self-contained and not included. I would have preferred more included options.
Facilities
8.0
The hotel had a private gate and steps dropping into the pool from our private courtyard, which the kids loved. However, I had to spend on basic kitchen items.
Anthony
United Kingdom, April  2024
7.6/10

The hotel offers clean and spacious rooms, but some areas need refurbishment. The service is accommodating and helpful with day trips. The location is great, close to the beach and cafes, but Wi-Fi is poor. The dining options are self-contained. Overall, it provides a comfortable stay with friendly service and convenient access to the beach.

Rooms
8.0
The rooms were clean and spacious, although some areas need refurbishment.
Service
9.0
The staff was accommodating and able to assist with any issues.
Location
7.0
The location is great, close to the beach and cafes, but the Wi-Fi quality is poor.
Dining
7.0
The dining experience is self-contained with some options available at the hotel.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
Anne
United Kingdom, September  2023
8.6/10

The hotel is perfectly situated right across from the beach and surrounded by restaurants and cafes. The rooms are clean, comfortable, and well-appointed, including great kitchen and laundry facilities. The personnel provided excellent service from booking to checkout. However, the dining options are not included. The location is superb with convenient access to the beach and dining choices.

Rooms
9.0
The rooms had natural light, comfortable bedding, and furniture. The secure parking was easily accessible. The laundry and dryer machines were a nice addition.
Service
8.0
The staff was very welcoming and friendly.
Location
10.0
The hotel's location is great, right across from the beach and on the main street surrounded by restaurants and cafes.
Dining
7.0
Dining options are available at the hotel but not included.
Facilities
9.0
The hotel provides nice kitchen and laundry facilities. The parking is secure and easily accessible.
Carl
United Kingdom, July  2023
7.0/10

The hotel is ideally situated, just across from the beach and near various dining spots. While the rooms needed some cleaning, they were spacious and had all the essentials. The service, overall friendly, had some privacy concerns. A good location marred by cleanliness issues.

Rooms
7.0
The rooms were clean, spacious, and equipped with everything needed, but required better maintenance to address dust and leftovers from previous guests.
Service
6.0
The staff was mostly helpful and pleasant, but experienced an intrusion into our room when my wife was alone, which was unsettling.
Location
8.0
A great location, right across from the beach and close to dining options, though cleanliness was a concern.
Dining
7.0
Dining options were available at the hotel, though not included and with limited offerings.
Facilities
7.0
The hotel offered expected facilities without any standout features.
Keith
United Kingdom, July  2023
8.8/10

I had a wonderful stay at this hotel. The apartment was huge, beautifully furnished, and had a fully equipped kitchen and laundry, which was so convenient, especially with a baby. The pool was big and heated, and the appliances provided were top quality. The service was excellent, tailored to my needs as a bride, and Aimee was especially helpful. The location was fantastic, central to Hervey Bay, right across the beach, surrounded by great restaurants and cafes. Dining options were self-contained, but not included, and the facilities were great. A fantastic experience overall!

Rooms
9.0
The apartment was beautifully appointed with so much space, carpeted which was great for our baby to crawl around. It had every appliance needed and all were of high quality.
Service
9.0
The service provided was excellent, especially tailored to my needs as a bride. Aimee went above and beyond to assist me.
Location
10.0
The location was perfect, just a short stroll to the shops in Torquay, surrounded by good cafes, and right across the road from the beach.
Dining
7.0
Dining options were self-contained but not included in the stay.
Facilities
9.0
The facilities were great, providing everything needed for a comfortable stay.
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Check-in
23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room