Sheraton Grand Mirage Resort Gold Coast, Gold Coast

I had a mixed experience at this hotel. The rooms, while clean and comfortable, lacked natural light and had moth issues. On the bright side, the staff was incredibly friendly and helpful. The location was fantastic for families and offered a peaceful beach experience, but the high cost was a concern for budget travelers.

The hotel offers visually stunning rooms with king bedding, including a spa bath and espresso coffee machine. The complex and beach views are great, and the cleanliness is top-notch. The only downside was the missed opportunity to relax in an open lounge area.

The hotel has a great location with the option to go to the beach within walking distance and offers a perfect combination of amenities. The rooms, although featuring large windows, were a bit drab and on the smaller side, being serviced at 5 pm. The service was a mix of being oblivious to our presence and incredibly supportive, making us wait at times but also regularly asking for feedback. While the location is amazing for beach access, it was ridiculously crowded and noisy, next to the main road. The dining experience was highly recommended but could improve on quality in some aspects. The facilities were generally satisfactory but lacked a top rating.

I had a relaxing stay during a long weekend at this hotel. The rooms, although slightly dated with heavy brown furniture, offered a huge bath, massage shower, and a wonderful oceanic view. The service from the friendly and helpful staff, especially the tall door lady, was exceptional. The location was close to amenities but suffered from traffic noise all day and into the night. The dining experience was okay with limited food choices. Overall, a pleasant experience with room for improvement.