Sheraton Grand Hotel & Spa, Edinburgh

My stay at the hotel was a mixed experience. The room wasn't initially at the right temperature, but it was ready early for us, and I loved the cozy lighting and spacious bed with quality linen. The cleanliness and comfort of the room were top-notch. The service was fantastic, with staff going above and beyond, even offering me a complimentary breakfast throughout my stay. The location was excellent for exploring The Royal Mile and Princess St on foot, providing easy access to attractions and dining options. The dining experience had its ups and downs, with a wide selection of food but some delays in replenishing items. Overall, the facilities were satisfactory, offering essential amenities.

I had a fantastic time at the hotel, although there were a few hiccups. The rooms were lovely, especially the Castle Suite, but the noise from the generator in the west wing was a drawback. The service was a mix - top-class in some areas but disappointing in others. The location was pretty good, although the view of a construction site from our room wasn't ideal. The dining was of high quality, but there were some letdowns. The facilities, especially the spa, were excellent.

My stay was delightful, with clean and comfortable rooms, very friendly and attentive service, and a great location for exploring Edinburgh. The dining was good, but slightly pricey, and the facilities were well-maintained.

My stay at the hotel was a bit disappointing overall. Although the price for the night was over £200, the room was not ready with the cot we had requested, and it was dirty with a big bunch of hair on the pillows where we slept all night. On the positive side, the staff were extremely friendly, courteous, and helpful throughout our stay.

Despite booking early in January, I was let down by the room overlooking a concrete courtyard full of waste bins and noisy lorries all night long. However, the friendly service, especially from Jess, made my stay memorable.