Mercure Istanbul West Hotel & Convention Center, Istanbul
About the Hotel
Mercure Istanbul West Hotel & Convention Center - A 5-star hotel with a convention center, indoor pool, and free airport shuttle
This contemporary 5-star Mercure offers 377 air-conditioned rooms featuring minibars, laptop-compatible safes, flat-screen TVs, and free WiFi. Private bathrooms include showers, complimentary toiletries, and hair dryers. The hotel provides a free shuttle service to Istanbul Airport and is located in Bahçelievler on the European Side, a 5-minute drive from the World Trade Center and CNR Expo Fair Center. Guests can dine at the onsite international cuisine restaurant, which serves breakfast from 6:30 AM, lunch from 11 AM, and dinner from 6 PM. Leisure amenities include an indoor pool, spa tub, health club, and Bloom Spa offering massages, a sauna, and a state-of-the-art fitness center. The trendy English Pub on the lobby floor serves alcoholic and non-alcoholic beverages. Business amenities include a business center, express check-out, and concierge services. Mercure Istanbul West Hotel & Convention Center also offers several wheelchair-accessible rooms and dry cleaning/laundry services.
Pros
Free airport shuttle service to Istanbul Airport.
Indoor pool, spa tub, and comprehensive wellness facilities at Bloom Spa.
Multiple dining and beverage options, including an international restaurant and English Pub.
Proximity to CNR Expo Fair Center and World Trade Center, within a 5-minute drive.
Cons
The hotel is not within walking distance of major historic landmarks like Topkapı Palace or Hagia Sophia.
No direct mention of family-specific amenities such as children's programs or interconnected rooms.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Darts
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
- Public Bath
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were large, clean, and well-equipped, although it took some time to warm up. I found the room comfortable with free wifi, but it wasn't always available during busier times. The service was prompt in sending luggage to my room after my complaint and attending to other guest grievances. However, the location was a bit far from the city center and the noise from planes at night was disturbing. The dining experience had a wide selection of food, but some dishes were not to my taste. Overall, the hotel had friendly staff and decent facilities.