Grand Hotel, Krakow
About the Hotel
Grand Hotel - A historic 5-star property in Krakow's Old Town with palace suites, multiple dining venues, and a 24-hour fitness center
This 5-star hotel occupies a former palace building 328.1 ft from Main Market Square, featuring 64 air-conditioned rooms with minibars, LED televisions, laptop-compatible safes, and pillow menus. Grand Hotel houses three distinct dining venues: Grand Signature Restaurant serving Polish and European cuisine in the Mirror Hall with stained-glass ceilings, Vienna Café offering rose ice cream and tortes with classical music, and Café Bar Strauss with premium cigars and newspapers. The property includes a 24-hour fitness center, Finnish sauna, Japanese Ganbanyoku stone sauna, and multiple event spaces including the palatial Mirror Hall that hosts Sunday classical concerts. Located in the heart of Old Town, the hotel stands 0.5 miles from Town Hall Tower and Saint Barbara's Church, 0.5 miles from Church of Saint Apostles Peter and Paul, and 1 mile from Wawel Royal Castle. Business amenities include complimentary Wi-Fi throughout the property, multiple meeting rooms with audio-visual equipment, and work desks in all rooms. Guests can enjoy breakfast each morning at Grand Hotel's dining venues.
Pros
The historic palace building features meticulously renovated 19th-century interiors with period furniture
Multiple dining options include Grand Signature Restaurant with traditional Polish cuisine and Vienna Café with classical music ambiance
Central Old Town location provides walking access to Main Market Square (328.1 ft) and numerous historic landmarks
Wellness facilities include both Finnish and Japanese Ganbanyoku stone saunas alongside a 24-hour fitness center
The Mirror Hall hosts exclusive classical music concerts every Sunday afternoon at 4PM
Cons
The city center location results in occasional street noise from the surrounding historic district
No swimming pool or spa treatment facilities are available on the property
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Game room
Spa & Leisure
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was quite lovely. The rooms, although a bit dated and with dirty wall-to-wall carpets, were comfortable and nice in their simplicity. The service, from the welcoming greetings to the professional demeanor, was top-notch. The location, just a 2-minute walk from the main Old Town square, was prime, making it ideal for exploring the vibrant area. However, the noise from the surroundings was a bit bothersome at night. The dining experience, while offering a good variety, had some inconsistency with the temperature of the food. Overall, a nice stay with some mixed aspects.
The hotel's location is excellent, just a minute's walk from the main square, but some rooms may get noisy due to nearby nightlife venues. The service is generally attentive and friendly, although there was one disappointing incident with housekeeping. The dining options are delicious but slightly pricey. Overall, a decent stay for the value.
The hotel is situated in a vibrant area, but some noise from a nearby pub might disturb light sleepers. The rooms are large and comfortable, though the street proximity can be an issue in terms of noise. The service is mostly exceptional, with a hiccup in housekeeping timing. The location is superb, perfect for exploring the city easily. The dining options may not suit all tastes, but there are alternatives nearby.
The hotel's location near the Old Town square is fabulous, and the staff are polite and helpful. However, the rooms appear dated and could benefit from improvements. The dining options are varied and delicious, adding to the overall experience.
The hotel has a nice traditional, elegant style. The rooms are spacious, but it's better to get a room away from noisy areas like the pub and nightclub nearby. The service is fantastic, especially for arranging visits to places like Auschwitz and transport to the airport.
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