Grand Palace Hotel Sanur - Bali, Sanur (Bali)

The hotel is a gem! The rooms are spacious, comfortable, and impeccably clean with a great bathroom and a cozy bed. The staff is incredibly friendly and goes out of their way to assist with any needs. The price is just right for the exceptional service received.

The hotel provides spacious and clean rooms suited well for Asian travelers, but lacks a pool view. The service was amazing, with incredibly helpful staff ready to assist with all requirements. The location is convenient for access to the Sanur port, but distant from the beach and market areas. The dining experience had varied choices but some were of poor quality.

My stay at the hotel was quite pleasant. The rooms were spacious and clean, with a great shower and ample wardrobe space. However, the view was disappointing as it faced a rendered fence. The service was top-notch, with friendly staff always ready to assist and even providing a breakfast box for my early departure. The location, while not ideal, was manageable for getting around with the help of hotel transport. The dining experience fell short of expectations, with mediocre quality and selection. The facilities overall were satisfactory.

My stay at the hotel was great overall. The rooms were clean and comfortable, with a few issues of noise early in the morning. The service was incredibly helpful, especially during unexpected situations like earthquakes. The location, although not ideal for some activities, had its conveniences. The dining experience was average, with slightly high pricing. The facilities were satisfactory, providing a pleasant stay.

The hotel room was not as described in the booking email, and there was excessive noise at 5 am for about an hour. The room was dark with a view of a rendered fence, and stairs were needed to access the pool. However, the staff were super helpful and friendly, offering a unit for the whole stay, and even providing a special breakfast box for our early flight. The location was the biggest con as it was far from the beach and markets, being on a main road with heavy traffic. The dining experience was good but came with an extra fee per person, which felt a bit high without full utilization. The facilities need more improvement with watered-down juices and limited choices despite being a 4-star hotel.