Name: The Grand Hotel - Heritage Grand
Address: Nuwara Eliya, Nuwara Eliya, Nuwara Eliya District, 54120
Price range: US$179+
Rating: 9.0

The Grand Hotel - Heritage Grand Nuwara Eliya Room photo

The Grand Hotel - Heritage Grand Nuwara Eliya Exterior photo

The Grand Hotel - Heritage Grand Nuwara Eliya Amenities photo

Key details

About the Hotel

Nuwara Eliya, Nuwara Eliya, 54120

Close to Bomburu Ella Waterfall

Perfect

9.0

8.8

/10

4.3

4.5

Loved by The Grand Hotel - Heritage Grand guests

Beautiful exterior

Delicious food

Attentive staff

Comfortable room

Friendly service

"The best part of the visit was the incredible snooker room and tuition from the wonderful Bala."

Sara from Sri Lanka

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"Listening to live jazz music in the large, moody Piano Bar was a highlight each night."

Louise M from South Africa

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"It's a beautiful historic building with exceptional gardens."

philippa from United Kingdom

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The Grand Hotel - Heritage Grand - A colonial-era luxury retreat with Butler Services, Mindfulness Studio, and an 18-hole golf course

The Grand Hotel - Heritage Grand, a 5-star colonial-era property, offers an array of accommodations, including Deluxe Rooms (37 m²), Junior Suites (77 m²), and Presidential Suites (100 m²), featuring garden or mountain views, fireplaces, and high ceilings. The hotel houses several dining options, such as Barnes Hall for global buffet cuisine, a Grand Tea Lounge for high tea, and a Coffee Bar with bay-window seating overlooking Nuwara Eliya's landscape. Leisure facilities include Asia's second-oldest 18-hole golf course, a temperature-controlled indoor pool, and the Mindfulness Studio featuring yoga, music therapy, and spa treatments with locally sourced herbal cosmetics. Located on Grand Hotel Road, the property is within 2 km of landmarks like Victoria Park and Galway's Land National Park. Business amenities include meeting rooms and high-speed Wi-Fi. Butler services range from Croissant Butlers to on-call private chefs.

Pros

The Grand Tea Lounge serves high-end teas with cakes, scones, and savories in a semi-outdoor setting.

Butler services include Croissant Butlers, Detox Butlers, and on-call private chefs.

The 2 hectare Grand Garden features rare birds and endemic flora, accessible via guided walks.

Guests can play golf on Asia's second-oldest 18-hole course with scenic mountain views.

The Mindfulness Studio offers personalized wellness programs, including Balinese massages and yoga.

Cons

The indoor pool's chlorine-based system may cause skin sensitivities for some guests.

Temperatures in Nuwara Eliya can drop sharply at night, requiring warm attire.

Must-do experiences

Visit the Hakgala Botanical Gardens for stunning flora and peace.
Sample strawberry pie from the local market, a true Nuwara Eliya treat.
Explore the historic Lake Gregory by pedal boat or picnic on the shore.
Discover the unique Ceylon Tea Museum for an insightful tour.
Try the traditional Sri Lankan rice and curry at Grand Indian Restaurant.

Location: Perfect

9.4/10Review score

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Guest Emotional Experience

Explorers, Not TouristsHeart of Ceylon

“it's classical english style hotel with history in the heart of Sri Lanka, english garden around is stunning”

Dmitry from United Arab Emirates

Shine on SocialsPicture-perfect escape

“The gardens, pool and rooms were all beautiful.”

Jane from Australia

Strange & UniqueButlers, but different

“Hotel offers a butler service . This includes a sunglass bultler and even an Instagram bulter”

amu2 from Australia

Select your room type

The Grand Hotel - Heritage Grand offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Elizabeth Suite
2 persons
830 sq. feet
1 Queen-size bed
Heating
room details
Deluxe Double Room
2 persons
400 sq. feet
1 Queen-size bed
Bathtub
Heating
room details
Presidential Suite
2 persons
1260 sq. feet
1 Queen-size bed and 2 Single beds
Heating
room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Hiking
Horseback riding
Cycling
Golf course
Billiard tables
Sports trainer
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Massage

Room features

Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Welcome to The Grand Hotel - Heritage Grand, where diverse dining options blend delightful regional flavors with stunning surroundings. From a vibrant buffet to authentic Thai cuisine, each venue promises a memorable culinary experience amidst the natural beauty of Nuwara Eliya.

The Grand Hotel - Heritage Grand Nuwara Eliya Restaurant photo

BARNES HALL

Asian, European, Grill/BBQ

Ambiance

Family-friendly environment perfect for gatherings and celebrations.

Key Offerings

An interactive dining experience with an Action-Kitchen styled buffet that showcases favorite dishes prepared right before guests' eyes, complemented by Detox and Croissant Butlers to elevate breakfast rituals.

Reservation

Open daily from 06:30 - 22:00.

MAGNOLIA

American

Ambiance

Casual and relaxed setting ideal for unwinding after a day of exploration.

Key Offerings

While specific offerings are not listed, this venue is known for its comforting American classics.

Reservation

Hours vary.

Grand Thai

Thai

Ambiance

A fusion of traditional and modern, family-friendly atmosphere suitable for all ages.

Key Offerings

Enjoy authentic Thai flavors during lunch and dinner, featuring dishes that transport diners through the vibrant culinary landscape of Thailand.

Reservation

Open Monday to Saturday from 12:30 - 15:30 and 19:00 - 22:00; Sunday from 00:30 - 03:30 and 19:00 - 22:00.

Location

Nuwara Eliya, Nuwara Eliya, 54120

Map view

City landmarks

Landmark

Gregory Lake

5100 ft

Park

Galway's Land National Park

1.0 mi

Golf Course

Nuwara Eliya Golf Club

3900 ft

Landmark

Victoria Park of Nuwara Eliya

1.2 mi

Landmark

Mackwoods Tea Museum

4100 ft

Church

Holy Trinity Church

2800 ft

Landmark

Nuwara Eliya and Tea Country

2400 ft

Church

St Francis Xavier's church

3000 ft

Lake

Gregory Park

1.3 mi

Landmark

Single Tree Hill

4900 ft

Landmark

Shri Bhakta Hanuman Temple

3800 ft

Landmark

Shanthipura View Point

5000 ft

Park

Victoria Park

1.2 mi

Landmark

Glen Falls

2100 ft

Landmark

Nanu Oya

4000 ft

Landmark

Hakgala Botanic Gardens

1.3 mi

Landmark

Gayathri Temple

4500 ft

Landmark

Pedro Tea Factory

2.1 mi

Landmark

International Buddhist Centre

1.2 mi

Waterfall

Lover's leap Waterfall

1.6 mi

Landmark

Nuwara Eliya City View point In RRC gama

1.4 mi

Landmark

Magasthota Junction

1.9 mi

Landmark

Pidurutalagala

2.3 mi

Nearby

Bridge

Kothmale Hanging Bridge

1500 ft

Nuwara Eliya-Uda Pussellawa Rd

Victoria Park Entrance

500 ft

Bomburu Ella Waterfall

1500 ft

Mohini falls

1500 ft

Sri Murugesa Square

Gayathri Peedam

1500 ft

Nawajanapadaya rd

Shsnew

1500 ft

Restaurants

Grand Indian

300 ft

Grand Hotel Rd

Magnolia

100 ft

Grand Hotel Road

Barnes Hall

200 ft

Grand Hotel Road Grand Hotel

Coffee Bar

300 ft

Grand Hotel Road The Grand Hotel

Grand Dewasiri Seafood Restaurant

1000 ft

No 19 Grand Hotel Road

Glendower Hotel

800 ft

5 Grand Hotel Rd

Hill Club Restaurant

1600 ft

29 Grand Hotel Rd

Araliya Green City Food Court

1000 ft

1 Glen Fall Road

Victoria Gardens Restaurant

2200 ft

B331

Explore Nuwara Eliya

Gregory Lake

19 minutes' walk

Scenic lake perfect for boating, with surrounding parks and picnic areas. Great for family outings.

Mackwoods Tea Museum

15 minutes' walk

Museum showcasing Sri Lanka's tea history. Offers free guided tours and tea tasting experiences.

Nuwara Eliya Golf Club

15 minutes' walk

One of Asia's oldest golf clubs, featuring stunning landscapes. Ideal for golf lovers and beginners.

Holy Trinity Church

10 minutes' walk

Beautifully built Anglican church showcasing Gothic architecture. A peaceful spot for reflection.

Hiking at Galway's Land National Park

20 minutes' walk

Vibrant trails with diverse wildlife and stunning scenery. Perfect for enthusiasts seeking adventure.

Visit to Victoria Park

25 minutes' walk

Relaxing park featuring flower beds and walking paths. Ideal for a tranquil afternoon or a family picnic.

Grand Indian

2 minutes' walk

Casual dining with authentic Indian cuisine. Must-tries include butter chicken and biryani.

Magnolia

1 minute' walk

Charming café with a cozy atmosphere, serving delightful pastries and coffee. Ideal for snacks.

Grand Dewasiri Seafood Restaurant

4 minutes' walk

Offers a wide range of seafood dishes, known for its fresh catch and warm hospitality.

Barnes Hall

1 minute' walk

Venue hosting various cultural events and exhibitions. Check the schedule for exciting performances.

Coffee Bar

2 minutes' walk

Relaxed atmosphere with live music and art displays. A great spot for coffee lovers to unwind.

Transportation and Accessibility

City Centre
Nuwara Eliya 26 min · 1.3 mi
Airports
Gregory Lake SPB (nua) 4 min · 1000 ft
Castlereigh Reservoir Seaplane Base (NUF) 71 min · 29.2 mi
Train
Nanu Oya Railway Station 6 min · 2.4 mi

Special advance booking deals!

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs USD 20.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Number of rooms:

153

Former name

Grand Hotel

Reviews and Ratings

Feedback about The Grand Hotel - Heritage Grand from previous guests about their experience.

Review summary

Based on recent reviews

Guests often appreciate the Grand Hotel's classic charm and beautifully maintained gardens, finding it a unique experience to explore the property's quirky hidden spots. The Grand Cafe offers great customer service, excellent food and coffee. While most find the hotel spotless, some guests have noted that the bathrooms could use some modernization.

Review score

Based on 1 verified review

9.0 /10

Perfect

100%

Recommend

Location

9.4/10

Cleanliness

9.1/10

Value for money

8.3/10

Free Wi-Fi

8.4/10

Pros

Best breakfast

Roomy room

Grand public areas

Impeccable service

Cons

Poor water pressure

Unprofessional staff

Melissa from Australia

Family with children

Junior Suite Governor's Wing

3 nights in November 2025

Reviewed: January 06, 2026

9.0/10

Really good Stay with Attentive Service

vibrant floral displays warm staff seamless stay attention to detail

I was impressed with the hotel's attention to detail. The manicured grounds featured vibrant floral displays. The staff were warm. I appreciated the seamless experience.

I found that some of the bathroom fixtures was slightly dated.

Service

9/10

The staff provided premium service, especially in the restaurant. Staff members greeted guests actually and were always available to assist with any requests, demonstrating high levels of professionalism. Some staff members also took care of children when they were in the play area.

Dining

10/10

The breakfast buffet offered amazing selections. Chefs were able to prepare gluten-free options separately upon request, catering to specific dietary needs with considerable patience and expertise. The pastry chef even surprised guests with complimentary cake.

Location

8/10

The hotel is located near the city centre and local shops. This facilitates easy access to various attractions and amenities. Its proximity to key points makes exploring the surrounding area convenient .

Rooms

9/10

The rooms were comfortable, clean, and warm. The beds were neatly arranged. The rooms provided ample space and necessary amenities for a seamless stay.

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