The Grand Hotel - Heritage Grand, Nuwara Eliya

The Grand Hotel - Heritage Grand - A historic 5-star hotel with butler service, temperature-controlled pool, and colonial architecture

This 5-star hotel offers Deluxe Rooms (400 sq ft), Junior Suites (826 sq ft), and Presidential Suites (1260 sq ft) with garden and mountain views, high ceilings, fireplaces, and in-room heaters. The Grand Hotel - Heritage Grand provides butler services including Croissant Butler and On-call Private Chef. Dining options include Barnes Hall buffet restaurant with action stations, Grand Tea Lounge serving teas with cakes and scones, Grand Indian Restaurant, and Grand Thai Restaurant. The temperature-controlled indoor pool operates from 7:00 a.m. to 7:00 p.m. while the Mindfulness Studio offers music therapy sessions from 7:00 p.m. to 8:00 p.m. and yoga classes. Located 1968.5 ft from Nuwara Eliya city center, the hotel provides access to Gregory's Lake (1 mile) and features a 4-acre garden. Business amenities include conference facilities catering to both small and large events. Breakfast is served daily at Barnes Hall from 6:30 a.m. to 10:00 a.m.

Pros

Temperature-controlled indoor pool with glass roof offering mountain views

Multiple dining venues including action-station buffet and specialty tea lounge

Variety of butler services including private chef and croissant service

4-acre garden with walking paths and endemic bird watching opportunities

Conference facilities accommodating both small and large events

Cons

The highland location experiences cool temperatures averaging 16°C, requiring warm clothing

Some treatments at the spa use chlorine-based systems which may affect guests with skin sensitivities