Keio Plaza Hotel Tokyo Premier Grand, Tokyo | Luxury Rooms and Best Rates at HotelGrand.org

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About the Hotel

2-2-1 Nishi-Shinjuku, Tokyo, Japan, 160-8330

Keio Plaza Hotel Tokyo Premier Grand - A luxury skyscraper hotel with panoramic city views, Club Lounge access, and diverse dining options

This 5-star hotel offers Premier Grand rooms with 382 ft² floor space, Sealy beds, and L'Occitane bath amenities. Guests enjoy complimentary Wi-Fi in all rooms and access to the exclusive Club Lounge on the 45th floor featuring panoramic city views from 524.9 ft height. The property houses 22 restaurants and bars including Japanese cuisine at Kagari, which serves Himi udon noodles and assorted sushi with fresh daily ingredients. Keio Plaza Hotel Tokyo provides a fitness room open 24 hours, seasonal sky pool access, and business center with PC workstations. Located in Nishi Ward just 5 minutes from Shinjuku Station, the hotel offers complimentary shuttle service to Tokyo Disney Resort. A continental breakfast is available each morning at Keio Plaza Hotel Tokyo Premier Grand through the Club Lounge buffet.

Pros

The exclusive Club Lounge on the 45th floor provides panoramic city views from 524.9 ft height

Complimentary shuttle bus service to Tokyo Disney Resort for all staying guests

22 onsite restaurants and bars including seven dedicated Japanese cuisine options

Free access to 24-hour fitness room and seasonal outdoor sky pool

Japanese cultural experiences including tea ceremonies and yukata wearing available

Cons

Limited availability of connecting rooms across the property

The sky pool access may be restricted during inclement weather or high occupancy

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Floor "Premier Grand" Superior King Room Club Lounge Access Non-Smoking

Max:

2 persons

370 sq. feet

Shower

Coffee machine

room details

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Club Floor "Premier Grand" Deluxe King Room Club Lounge Access Non-Smoking

Max:

2 persons

390 sq. feet

Shower

Coffee machine

room details

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Club Floor "Premier Grand" Deluxe Twin Room Club Lounge Access Non-Smoking

Max:

2 persons

390 sq. feet

Shower

Coffee machine

room details

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Transportation and Accessibility

Transportation options

City Centre

Tokyo1000 ft

Airports

Tokyo International (HND) 14.2 mi

Narita International (NRT) 45.7 mi

Train

Shinjuku Station2000 ft

Underground

Tochomae700 ft

Nishi-Shinjuku2000 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Lovely Breakfast Experience

“The breakfast at Keio Plaza Hotel was absolutely fantastic! The AYCE buffet offered an very nice variety, from Japanese delicacies to continental treats, including delectable macarons. It was the perfect way to kickstart my day!” view full review

Comfortable and Spacious Room

“Staying in the Premier Grand Beautiful Twin Room was a delight! The room was spacious, great to spread out comfortably with our luggage. It also featured black-out curtains that ensured a peaceful night's sleep and fantastic amenities like Bose speakers.” view full review

Luxurious Bed and Amenities

“The bedding was amazing, with firm pillows that complemented the overall comfort of the room. The surprise drawer filled with amenities, from a razor to face wash kits, truly exemplified the attention to detail in ensuring a good stay.” view full review

Great Bathroom Facilities

“The bathroom was really good, complete with high-quality L'Occitane products. The water pressure was fantastic, providing a refreshing shower experience, incredibly relaxing after long days of exploring the city.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Baby pushchair
Children's buffet

Spa & Leisure

Seasonal outdoor pool
Leisure/ TV room
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2-2-1 Nishi-Shinjuku, Tokyo, Japan, 160-8330

Map view

2-2-1 Nishi-Shinjuku, Tokyo, Japan, 160-8330

City landmarks

Landmark

Cherry blossom viewing

1.2 mi

Garden

Shinjuku Gyoen National Garden

1.2 mi

Mall

Takeshita Street

1.4 mi

Landmark

Shinjuku Golden Gai Theater

4400 ft

Park

Yoyogi Park

1.3 mi

Landmark

Omoide Yokocho nights Market

2300 ft

Museum

Samurai Museum

4400 ft

Landmark

Meiji Jingu

4600 ft

Landmark

Hanazono Shrine

1.7 mi

Tower

Tokyo Tower

3.6 mi

Museum

Meiji Jingu Shrine

1.6 mi

Mall

Opera City Tower

4800 ft

Landmark

Hachiko Memorial Statue

2.2 mi

Art object

Godzilla Head

3800 ft

Museum

Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art

2900 ft

Landmark

Shibuya Crossing

2.2 mi

Pagoda

Tenryuji Temple

4000 ft

Mall

Lumine 2 Shopping Mall

2900 ft

Mall

NEWoMan

2800 ft

Shopping Area

Shinjuku Subnade Shopping Mall

4000 ft

Mall

Shinjuku Southern Terrace

3000 ft

Event hall

Studio Alta

2700 ft

Shopping Area

Lumine Shinjuku 1

2900 ft

Landmark

Inari Kio Shrine

1.1 mi

Nearby

Public Building

Tokyo Metropolitan Government Buildings

1600 ft

1-26-2 Nishishinjuku

Shinjuku Nomura Building

1900 ft

Park

Shinjuku Central Park

2000 ft

Japan

Tokyo Metropolitan Government Building observation room

1400 ft

2 Chome-6-1 Nishishinjuku

Shinjuku Sumitomo Building

1500 ft

3-22-7 Yoyogi Shinjuku Bunka Quint Bldg.1F

Bunka Gakuen Costume Museum

1900 ft

Restaurants

Kagari

900 ft

2-2-1

Kyubey, Keio Plaza Hotel

700 ft

2-2-1 Keio Plaza Hotel 7F

Nanen

500 ft

2-2-1 Keio Plaza Hotel Honkan 2F

Hakatatori Soba Hanamidori Shinjuku Mitsui Bldg

100 ft

2-1-1 Shinjuku Mitsui Bldg. B1F

Kaiseki Soujuan

100 ft

2-2-1

Fumotoya, Keio Plaza Hotel

200 ft

2-2-1 Keio Plaza Hotel Main Tower 1F

Main Bar Brilliant

200 ft

2-2-1 Keio Plaza Hotel South Bldg. 2F

Poppins

200 ft

2-2-1

Cocktail & Tea lounge

200 ft

2-2-1 Keio Plaza Hotel Honkan 3F

Reviews and Ratings

Feedback from previous guests about their experience.

78%

enjoyed the hotel and leave a review

clean

spacious

rigid service

hard bed

7.8/10

Very good

Rooms

8.2

Location

8.6

Service

8.0

Dining

7.3

4/5 based on 5105 reviews

#5 of 21 hotels in Nishishinjuku based on Tripadvisor

Virginia

United States, March 2024

8.0/10

The hotel offers a pleasant stay near restaurants and shops in the Shinjuku area. The rooms are clean and cozy, but some areas need renovation. The service is friendly and efficient. The location is ideal for exploring Tokyo. The dining options are varied, but some aspects could be improved.

Rooms

7.0

The Twin Superior room was clean and pleasant, although the stained carpets and bath need attention.

Service

9.0

The staff was very helpful, polite, and prompt in ensuring hygiene measures.

Location

9.0

The hotel is conveniently located near Shinjuku-Ku station, making it easy to access attractions and airports.

Dining

7.0

The dining experience offers a vast selection of food with both western and traditional Japanese options, but there is room for improvement.

Facilities

8.0

The hotel provides standard facilities for a comfortable stay.

Roland

United Kingdom, March 2024

8.2/10

The hotel's rooms were spacious for Japan standards and exceptionally clean with high-quality L'Occitane toiletries. However, the experience with room service was marred by a rude response when requesting black or English tea. The location near Shinjuku station was highly convenient with plenty of dining options around.

Rooms

9.0

The rooms are good-sized by Tokyo standards and very clean and functional.

Service

7.0

Service was generally helpful and polite, except for a negative incident when making a reservation in Kyoto.

Location

9.0

The hotel's location is excellent, with easy walking distance to Shinjuku station and a variety of nearby attractions.

Dining

8.0

The dining experience offered a good variety of Western and Japanese dishes but navigating through crowded buffet stations could be challenging.

Facilities

8.0

The hotel's facilities were satisfactory overall.

Sheila

United Kingdom, January 2024

8.2/10

The hotel offers a mix of comfort and shortcomings. While the larger room provides more comfort, some areas like stained carpets and a bath need improvement. On the bright side, the facilities and views are exceptional. Breakfast can be ordered through room service, such as the popular hello kitty breakfast.

Rooms

8.0

The larger room was much more comfortable, but had stained carpets and a badly stained bath. The facilities and amazing views compensated for the size.

Service

7.0

The service at the Executive Lounge was excellent, offering a breakfast buffet, afternoon tea, free drinks, and snacks. However, the overall service could be more welcoming.

Location

9.0

The hotel's location is fantastic, with easy access to the observatory deck offering stunning views. However, the bed was uncomfortable and the rooms had thin walls.

Dining

8.0

The dining options were good with a choice between Western and Japanese buffets, offering a delicious experience.

Facilities

9.0

The hotel facilities are well-appointed and cater to various needs, ensuring a pleasant stay.

Randall

United States, January 2024

6.8/10

My stay at the hotel was overall pleasant. The room, while not very spacious for a couple with lots of luggage, was on the 32nd floor with a nice view, which made it quite comfortable. The staff spoke English well and were friendly and helpful, although some appeared a bit robotic. The location was convenient, being close to the train station and various attractions, but lacked evening activity around the area. The dining options were average, and the facilities were satisfactory.

Rooms

7.0

The room was comfortable with a nice view.

Service

7.0

The staff spoke English well and were generally friendly and helpful, though a bit robotic.

Location

8.0

The hotel is conveniently close to the train station and main attractions.

Dining

6.0

The dining options were average.

Facilities

6.0

The facilities met basic needs.

Alex

United Kingdom, October 2023

7.2/10

The hotel had clean and spacious rooms with excellent amenities like a HEPA filter, humidifier, and free WiFi, although the service was a bit rigid and the location close to Shinjuku Station had its perks despite thin walls and a hard bed.

Rooms

8.0

The rooms were very clean, tidy, and spacious with a range of useful amenities like a scale and Japanese toilets.

Service

7.0

The service was reasonable but somewhat inflexible, and I encountered an issue with requesting specific items.

Location

8.0

The location was ideal, just a short walk to Shinjuku Station and close to various attractions, even though the bed was a bit firm and the room price slightly high.

Dining

7.0

The dining experience offered a nice selection of options, though navigating the breakfast buffet could be a bit crowded and challenging.

Facilities

6.0

The hotel facilities were satisfactory with some minor room amenities lacking.

clean

rigid service

Donald

United States, September 2023

8.6/10

I couldn't have asked for a better stay! The hotel had fantastic little extras and amenities in the spacious and clean rooms. Although the rooms were slightly small, even at the Grand Premier level, they were well-equipped with everything from a safe to a hair dryer. The location was perfect for exploring Tokyo with easy access to Shinjuku station and various attractions, though it could get crowded at times. Dining options were varied and tasty, offering a mix of Western and Japanese choices to suit all preferences.

Rooms

9.0

The rooms were full of great little extras and amenities, although slightly small for a Grand Premier level. They were spacious and clean, equipped with all necessary amenities.

Service

9.0

The staff went above and beyond to ensure our needs were met, from fixing IT issues with our personal equipment to explaining all details about the rooms and fees. They were exceptionally friendly and accommodating.

Location

8.0

The hotel's location was ideal for exploring Tokyo, right next to Shinjuku station and with convenient access to various attractions, including direct bus links to Narita and Haneda airports. While being above a subway station in Shinjuku was brilliant for late-night options, it could get crowded at times.

Dining

8.0

The dining experience was delightful with a range of options from Western to Japanese cuisines, providing a mix of Asian and Western selections in a nicely spread out setting with many nearby metro locations.

Facilities

9.0

The hotel's facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.

Charlie

United Kingdom, September 2023

8.2/10

The hotel is an amazing find, with an extensive range of amenities and attention to detail that truly make the stay special. The rooms are not only clean and comfortable but also filled with delightful extras like a variety of toiletries, shoe shining cloths, power adaptors, and even a high-tech Japanese toilet. However, noise from other guests chatting in the room's private cubicles and sofas might be a slight inconvenience. The price may seem a bit high, but the value for money is definitely there.

Rooms

9.0

The rooms were bright, well decorated, and had fantastic details with a large assortment of toiletries and unique extras.

Service

9.0

The staff were very hospitable and always ready to assist with any requests, making the stay truly welcoming.

Location

8.0

The hotel is conveniently situated near key areas like Shinjuku, Shibuya, and Ueno, as well as both Haneda & Narita Airports, which adds to its appeal.

Dining

7.0

There is a good selection of both Western and traditional Japanese dining options, but some items may be considered overpriced.

Facilities

8.0

The facilities provided everything I needed for a comfortable stay, although a few more food options on-site would have been appreciated.

Stephen

United Kingdom, September 2023

8.4/10

The hotel is a paradise for Princess Hello Kitty fans, offering a whimsical experience with Hello Kitty-themed items you can take home. The rooms are exactly how you would imagine, filled with adorable Hello Kitty decor and even come with cute souvenirs. Despite our little one's attempts at chaos, the room remained pretty much perfect.

Rooms

9.0

The rooms transport you into a Hello Kitty wonderland with all sorts of themed items to enjoy. Plus, the added touch of souvenirs to take home is a sweet bonus.

Service

8.0

The service was kind and enjoyable, perfect for starting the day off right. Though at times they seemed a bit formal and busy, they were still quite efficient.

Location

9.0

The hotel's location in the center of Shinjuku area, near the JR station, offers easy access to Tokyo's bustling atmosphere and iconic attractions like Harajuku.

Dining

8.0

The dining options provided a variety of delicious dishes. The homemade bread was a delightful touch to the overall experience.

Facilities

8.0

The hotel offers essential facilities to make your stay comfortable and convenient, ensuring you have everything you need during your Hello Kitty adventure.

Allan

United Kingdom, May 2023

8.2/10

Staying at this hotel was a mix of good and not-so-good experiences. The rooms were spacious and clean, which was great, but there were some issues with the bed being too hard and thin walls. The location was ideal for exploring Tokyo easily, but the price was a bit high. Overall, a decent stay with some room for improvement.

Rooms

8.0

The room was very spacious and clean, relatively large for Tokyo size.

Service

9.0

The staff at the concierge were uniformly pleasant and helpful, always ready to assist with any questions we had.

Location

9.0

The hotel's location was ideal for getting around Tokyo, with easy access to a direct bus link from both airports. It was also near Shinjuku station, making it convenient to explore the city.

Dining

7.0

I enjoyed dining at Jurin, the western buffet restaurant included in my room plan. The variety of options was nice, although the hot dishes could be improved.

Facilities

8.0

The hotel facilities were good, with an in-house massage service offering excellent value for money.

Great location

Hard bed