Grand Hyatt Tokyo, Tokyo
About the Hotel
Grand Hyatt Tokyo - A luxury hotel in Roppongi Hills with 10 restaurants, spa facilities, and direct airport connections
This award-winning 5-star luxury hotel occupies 21 floors directly connected to Roppongi Hills, featuring 387 rooms with premium bedding, pillow menus, laptop-compatible safes, and private bathrooms with rain showers and limestone bathtubs. Grand Hyatt Tokyo offers 10 restaurants and bars including The Oak Door steakhouse with an open kitchen and New World wines, The French Kitchen serving classic bistro cuisine with buffet breakfast, Roku Roku for contemporary sushi, and Fiorentina Pastry Boutique with award-winning desserts. The Nagomi Spa and Fitness Center provides Japanese-inspired treatments like the Nagomi massage using ginger and yuzu oil, alongside an indoor swimming pool with natural stone designs and a circular illuminated whirlpool. Located in Tokyo's cosmopolitan Roppongi district, the hotel sits within a 5-minute drive of Tokyo Midtown and Tokyo Tower, with Mori Art Museum 0.3 miles away. Business amenities include a business center with laptop rental and printing services, while family services feature children's menus at The French Kitchen and welcome kits for children. Tokyo Grand Hyatt is accessible via 40-minute limousine bus from Haneda Airport and 90-minute bus from Narita Airport.
Pros
Direct connection to Roppongi Hills complex with shops, restaurants, cinema, and art museum
10 dining venues including steakhouse, French bistro, sushi restaurant, and award-winning pastry boutique
Nagomi Spa offers Japanese-inspired treatments like ginger and yuzu oil massages
Indoor swimming pool with natural stone designs and circular illuminated whirlpool
Business center provides laptop rental and printing services
Cons
Smoking permitted only in designated areas throughout the property
Airport transfers require 40-90 minute bus rides depending on arrival airport
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby pushchair
- Board games
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
The hotel offers stunning views from some rooms but lacks them in others. The special kimonos for purchase are a nice touch, although ongoing construction noise may be bothersome. The service is exceptional, with friendly and knowledgeable staff who go above and beyond. The location is perfect for enjoying the vibrant night life and excellent restaurants in Roppongi. The dining experience is of excellent quality with a good selection of Japanese and European/American dishes. Facilities are well-maintained, though some noise disruptions from construction are present.
My stay at the hotel was delightful overall. The room was spacious and had a perfect view, with a cozy bathroom featuring a larger bathtub than expected. The only downside was the construction noise that persisted for over 3 hours, but once I addressed it, the staff handled it promptly. The club floor on the 10th is lovely, although it can get quite crowded and noisy during meal times, affecting the peace and quiet in the room.
I absolutely loved my stay at this hotel! The rooms were fantastic, offering me a direct view of the Tokyo Tower, which was a first for me. They were incredibly comfortable, surpassing my expectations for a hotel of this class. The service, though a bit lacking in attentiveness towards Japanese customers, was impeccable overall. They took care of all our needs promptly and even had great connections with top restaurants in Tokyo. The location couldn't have been better, situated in a high-end neighborhood with excellent shopping options and close proximity to major attractions and the metro stations. The dining experience, while good, felt a bit European-centric for my taste. The facilities were top-notch, making my stay even more enjoyable.