Grand Hyatt Hangzhou, Hangzhou | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

28 Hu Bin Rd, Hangzhou, China, 310006

Grand Hyatt Hangzhou - A 5-star lakefront hotel with heated indoor pool, spa facilities, and multiple dining venues

Grand Hyatt Hangzhou occupies an iconic location on the east shore of West Lake, within walking distance of Hubin district's business, shopping, and entertainment centers. The 388 rooms feature modern decor, plush king-sized or twin beds, marble baths with separate tubs and showers, and work areas with high-speed Internet access, with options offering panoramic West Lake or city views. Five onsite restaurants serve Italian cuisine, local Hangzhou specialties, and international flavors, including a multi-award-winning signature restaurant with an extensive wine collection. Leisure facilities include a 25-meter heated indoor pool with skylight ceiling and pool bar, 24-hour fitness center with cardio and strength training equipment, and HUAN Spa offering massage and body treatments. The business center provides private work stations and secretarial services, while family amenities include educational programs for children. Guests at Grand Hyatt can enjoy West Lake's music fountain from the rooftop garden and access Regency Club lounge with Continental breakfast, afternoon tea, and evening cocktails.

Pros

Prime lakefront location within walking distance of Hubin district's business and entertainment centers

Heated 25-meter indoor pool with skylight ceiling and West Lake views

Multiple dining options including award-winning Hangzhou cuisine restaurant

Comprehensive spa and 24-hour fitness center with specialized equipment

Regency Club lounge with complimentary breakfast, tea, and cocktails

Cons

Single-use toiletries like toothbrushes and razors are no longer actively provided

The hotel's central location in the pedestrian zone may result in bustling surroundings

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Garden

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Twin Room Garden

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Twin Room

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre

Hangzhou 1.4 mi

Airports

Hangzhou Xiaoshan International (HGH) 17.9 mi

Train

Hangzhou Railway Station 1.6 mi

Underground

Longxiangqiao1000 ft

Fengqi Road3300 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Excellent Fitness Center

“The fitness center at Grand Hyatt Hangzhou is excellent! It is open 24 hours, which allowed me to work out according to my schedule. The equipment was great, making it easy for me to stay active during my stay.” view full review

Exquisite Breakfast Buffet

“I was truly impressed by the breakfast buffet offered at the hotel. The selection was vast, with both local and international dishes. Each morning brought new items, and the quality of the food was really good, ensuring I started my day on a high note!” view full review

Luxurious Room Amenities

“The amenities in my room were exceptionally high-end, with brands like Balmain and Dyson incorporated into the design. This attention to detail made my stay incredibly comfortable and added a touch of luxury to my experience.” view full review

Relaxing Swimming Pool

“I enjoyed some leisure time in the hotel's beautiful swimming pool. It was a lovely, serene space where I could relax and unwind after a day of exploring. The pool's ambiance truly complements the overall luxurious experience of staying at the Grand Hyatt.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines

Sports & Fitness

Fitness centre
Hiking

Services

Airport shuttle
Valet parking
Room service
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

AM/FM alarm clock

Location

28 Hu Bin Rd, Hangzhou, China, 310006

Map view

28 Hu Bin Rd, Hangzhou, China, 310006

City landmarks

Landmark

West Lake

4200 ft

Landmark

Hefang Street

1.3 mi

Landmark

Baochu Pagoda

1.2 mi

Landmark

Orioles Singing in the Willows

1.2 mi

Landmark

Wushan Square

1.2 mi

Park

Leifeng Pagoda; Leifeng Pagoda in the Sunset

1.8 mi

Landmark

Hubin Yintai

2200 ft

Harbour

Wulin Square

1.2 mi

Landmark

Ping Hu Qiu Yue

1.2 mi

Landmark

West Lake Museum

4800 ft

Landmark

King Qian's Memorial

4300 ft

Landmark

Former residence of Xueyan Hu

1.5 mi

Landmark

Hangzhou Stele Forest

4500 ft

Landmark

Remnant Snow on the Bridge in Winter

1.2 mi

Landmark

Three Pools Mirroring the Moon

1.5 mi

Landmark

China Academy of Art

1.2 mi

Marina

Bai Causeway

1.8 mi

Landmark

Wulin Academy of Arts

2600 ft

Event hall

Tomb of Wu Song

1.0 mi

Mosque

Phoenix Mosque

2900 ft

Landmark

Yue Fei Mausoleum

1.5 mi

Museum

Hangzhou Museum

1.2 mi

Shopping Area

Li Xing famous Plaza

2200 ft

Shopping Area

Lung Cheung Garment city Market

2200 ft

Shopping Area

Xihu times Square

2500 ft

Landmark

TianYang MingZhu DiXia ShangYeJie

2500 ft

Mall

Hubin Intime In77

2500 ft

Bridge

Duanqiao Canxue

1.2 mi

Landmark

Gu Shan

2.1 mi

Landmark

Moon over the Peaceful Lake in Autumn

2.0 mi

Nearby

Hubin Yintai

1800 ft

147 Nanshan Rd

Xihu Tiandi

1800 ft

Shopping Area

Li Xing famous Plaza

1800 ft

Shopping Area

Lung Cheung Garment city Market

1800 ft

Restaurants

28 Hubin Road

100 ft

KaiYue DaTang Ba

100 ft

Shangcheng District Hubin Road 28 Kaiyue Hotel 1 Floor

JiangHu Qian Sushi HangZhou XiHu

800 ft

No.92 Xueshi Road

Ristorante Mulinaccio

700 ft

3FNo.123,Pinghai Road

Zhi Wei Guan

1500 ft

No.83 Renhe Road

JiaoYe Thai Restaurant

1200 ft

1-2/F

Pizza Hut

1700 ft

ShangChengQu Dong PoLu 109Hao ShiDai Guang ChangNei

Ajisen Ramen

1900 ft

HuBin Road 10

1921 Lake View Restaurant

2000 ft

4-6/F

Shankuijia Sushi Bar

2200 ft

Room 103

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 1085 reviews

#26 of 2,635 hotels in Hangzhou based on Tripadvisor

Chuck

United States, March 2024

8.2/10

My stay at the hotel was fantastic! The rooms had plenty of outlets to recharge gadgets and were very comfortable. The view of the lake, including the light shows, was outstanding. However, there was a slight lingering smell of stale cigarette smoke. The location is super good, very close to West Lake and the Yin Tai shopping mall, with stunning views and beautiful surrounding scenery.

Rooms

8.0

The rooms, though a bit cookie-cutter, were comfortable and offered a great view of the lake.

Service

9.0

The service was courteous, helpful, and the staff were very attentive. They made sure my requests were promptly taken care of.

Location

9.0

The hotel is just a couple steps from the gorgeous West Lake, offering breathtaking views and easy access to many attractions in Hangzhou.

Dining

7.0

The dining experience was varied and well-presented. However, the prices were a bit on the pricey side, around $40 per person.

Facilities

8.0

The facilities were well-maintained and offered everything I needed for a comfortable stay.

William

United States, December 2023

7.8/10

I had a mixed experience at this hotel. The rooms were clean and spacious, with a nice view of the West Lake, but they were also noisy at times. The service was excellent overall, with staff going out of their way to assist, although some communication issues were present. The hotel's location is convenient for visiting the West Lake but lacks nearby amenities like local stores and spas. The dining options were good with ample variety, but the price seemed a bit high for what was offered.

Rooms

8.0

The rooms were clean and spacious with a lovely outdoor space facing the West Lake, but they were noisy.

Service

9.0

The service was very kind and attentive, although there were some communication issues that could be improved.

Location

7.0

The location is perfect for exploring the West Lake, but lacks nearby amenities like local stores and spas.

Dining

7.0

The dining experience offered ample variety and quality, but the prices seemed a bit high for the overall experience.