Grand Hyatt Hangzhou Exterior photoGrand Hyatt Hangzhou Exterior photoGrand Hyatt Hangzhou Exterior photo

Grand Hyatt Hangzhou, Hangzhou

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Check rooms and rates
From$160 /night
Check-in
12Aug
Check-out
13Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Hu Bin Rd, Hangzhou, 310006
-
Steps from West Lake
Great
8.6
8.7
/10
4.7
4.4
/5

Grand Hyatt Hangzhou - A luxury 5-star hotel with West Lake views, spa facilities, and a multi-award-winning signature restaurant

Featuring a striking curved façade designed to maximize views of West Lake, Grand Hyatt Hangzhou offers 388 rooms and suites with modern decor, marble baths, and high-speed internet access. Select accommodations provide panoramic West Lake or city views, with king-sized or twin beds, work areas, and Regency Club lounge access. Guests can dine at five on-site restaurants, including a signature venue showcasing authentic Hangzhou cuisine with an extensive wine collection. Leisure facilities include a 25-meter heated indoor pool, fitness center with Power Plate and TRX trainers, and HUAN Spa offering treatments for well-being. Situated in the Hubin district, the hotel is 300 meters from Longxiangqiao Metro and within walking distance of shopping and entertainment centers, including Hubin Yintai. Grand Hyatt Hangzhou also features a business center with secretarial services, meeting rooms, and complimentary one-hour boardroom usage for Regency Club guests.

Pros

Spacious rooms (34-36 m²) feature marble baths with separate tubs and showers, work areas, and West Lake or city views.

The multi-award-winning restaurant serves authentic Hangzhou cuisine alongside an extensive wine selection.

The 25-meter heated indoor pool with skylight ceiling and pool bar offers year-round relaxation.

Conveniently located in the Hubin district, within walking distance of shopping, dining, and entertainment centers.

Cons

Single-use toiletries such as toothbrushes and razors are no longer provided.

The hotel's central location may result in noise from nearby bustling streets.

Must-do experiences

  • Wander along the serene West Lake at sunrise for stunning views.
  • Sample Dongpo pork at Lou Wai Lou for authentic Hangzhou flavor.
  • Visit Lingyin Temple for a peaceful escape amongst ancient trees.
  • Check out the vibrant Hefang Street for local snacks and crafts.
  • Take a boat ride on West Lake to see picturesque pagodas.

Select your room type

Grand Hyatt Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room Club Access
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Grand Premium Suite
    2 persons
    60 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • King Room Garden
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre
  • Hiking

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • AM/FM alarm clock
Show more

Dining Onsite

Grand Hyatt Hangzhou invites guests to embark on a culinary exploration with its diverse dining options. Delight in authentic Chinese flavors, indulge in succulent steaks, or savor Italian creations, all while enjoying picturesque views and inviting atmospheres.
  • 湖滨28 28 HUBIN ROAD

    Chinese
    Ambiance
    Contemporary dining with a focus on local culture.
    Key Offerings
    A fine selection of traditional Chinese dishes, served for both lunch and dinner, offering a taste of local heritage.
    Reservation
    Recommended
    Lunch: 11:30 - 14:00; Dinner: 17:30 - 21:30 (Daily)
  • 君悦牛排馆 GRAND HYATT STEAKHOUSE

    Steakhouse
    Ambiance
    Intimate and elegant, perfect for special occasions.
    Key Offerings
    Specializes in expertly grilled steaks, paired with a curated selection of fine wines, available for dinner only.
    Reservation
    Recommended
    Dinner: 17:30 - 22:00 (Tuesday to Sunday)
  • 咖啡厅 GRAND CAFE

    Local, Asian, International, Grill/BBQ
    Ambiance
    Bright and inviting space suitable for casual gatherings.
    Key Offerings
    Features a delicious breakfast, brunch, lunch, and dinner menu, including grill and BBQ specialties.
    Reservation
    Not needed
    Breakfast & Lunch: 11:30 - 14:30; Dinner: 17:30 - 21:30 (Monday to Friday), 12:00 - 15:00 (Saturday & Sunday)
  • 青莳 PATIO

    Italian
    Ambiance
    Stylish and vibrant, perfect for relaxed dining.
    Key Offerings
    Delight in classic Italian dishes with a modern twist, available for both lunch and dinner.
    Reservation
    Recommended
    Lunch & Dinner: 11:30 - 23:00 (Daily)
  • 酥园 PASTRY BOUTIQUE

    Pastry and Confectionery
    Ambiance
    Charming and cozy, ideal for a sweet treat or afternoon snack.
    Key Offerings
    A delightful selection of pastries, cakes, and sweets available throughout the day.
    Reservation
    Not needed
    Open: 06:30 - 21:30 (Daily)
  • 大堂酒廊

    High Tea and Light Bites
    Ambiance
    Elegant lounge atmosphere, perfect for informal meetings or relaxation.
    Key Offerings
    Enjoy an afternoon of high tea accompanied by a selection of light bites; great for socializing over refreshments.
    Reservation
    Not needed
    High Tea: 08:30 - 23:30 (Daily)

Location

28 Hu Bin Rd, Hangzhou, 310006
Explore Hangzhou
Local Activities and Dining
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
16 minutes' walk
Iconic freshwater lake known for its picturesque scenery and cultural significance. Perfect for a leisurely stroll or boat ride.
Hefang Street
Hefang Street
25 minutes' walk
Vibrant street lined with traditional shops and local snacks that reflect Hangzhou's rich culture and history. Ideal for shopping.
Baochu Pagoda
Baochu Pagoda
25 minutes' walk
Historical pagoda offering panoramic views of the West Lake area. A symbol of Hangzhou's heritage, perfect for photography.
Wushan Square
Wushan Square
25 minutes' walk
Lively square featuring cultural performances and local events. Surrounded by shops and restaurants, ideal for an afternoon visit.
Hangzhou Longjingshan Tea Cultural Village
10 minutes' drive
Experience tea picking and tasting in lush hills. Engaging tours available throughout the year, excellent for tea enthusiasts.
Hiking at Wushan Tianfeng Scenic Area
10 minutes' drive
Scenic hiking trails offer fantastic views and a tranquil experience. Suitable for both novice and experienced hikers.
28 Hubin Road
1 minute' walk
Contemporary dining with a fusion menu featuring local and international dishes. Known for its elegant ambiance and views.
JiangHu Qian Sushi HangZhou XiHu
3 minutes' walk
Sushi and Japanese cuisine in a cozy setting. Fresh ingredients and a variety of sushi options make it a local favorite.
Ristorante Mulinaccio
3 minutes' walk
Italian restaurant offering a warm atmosphere and authentic pasta dishes. Great choice for family dinners.
Wulin Square
Wulin Square
25 minutes' walk
Popular square with live performances and art exhibits. A vibrant place to enjoy cultural events and festivals.
Hangzhou Grand Theatre
10 minutes' drive
A premier destination for concerts and performances. Features a stunning architectural design and diverse shows year-round.
Transportation and Accessibility
  • City Centre
    Hangzhou 28 min  ·  1.4 mi
  • Airports
    Hangzhou Xiaoshan International (HGH) 44 min  ·  17.9 mi
  • Train
    Hangzhou chengzhan railway station 30 min  ·  1.6 mi
  • Underground
    Longxiangqiao 4 min  ·  1000 ft
    Fengqi Road 12 min  ·  3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 198 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
375
Former name
hyatt regency hangzhou

Reviews and Ratings

Feedback about Grand Hyatt Hangzhou from previous guests about their experience.
Review score
Based on 329 verified reviews
9.0 /10
Perfect
89 %
Recommend
Breakfast
7.7/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.8/10
Free WiFi
9.3/10
Location
9.6/10
Paid Wi-Fi
6.9/10
Staff
8.7/10
Value for money
8.0/10
Pros
Lake location
Helpful staff
Breakfast buffet
Comfortable room
Cons
Small windows
Poor service
Guest reviews
based on 1085 reviews
4.5/5
based on 308 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Hyatt Hangzhou
What is the distance from Grand Hyatt Hangzhou to Hangzhou Xiaoshan International Airport?
The hotel is located 30 km from Hangzhou Xiaoshan International Airport, which is a 50-minute drive away.
What are the check-in and check-out times at Grand Hyatt Hangzhou?
Check-in is at 15:00 and check-out is by 12:00.
Is there parking available at Grand Hyatt Hangzhou?
Private parking is available on-site free of charge without the need for a reservation.
Does Grand Hyatt Hangzhou have on-site dining options?
The hotel features 7 on-site restaurants offering a variety of local and international cuisines.
What leisure facilities are available at Grand Hyatt Hangzhou?
Guests can enjoy a year-round indoor heated swimming pool, a wellness spa, a fitness center, and a hot tub.
What room amenities are available at Grand Hyatt Hangzhou?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and free toiletries.
What is the closest subway station to Grand Hyatt Hangzhou?
Longxiangqiao Subway Station is located just a 5-minute walk from the hotel.
What nearby attractions can be found around Grand Hyatt Hangzhou?
Nearby attractions include West Lake, Wushan Square, and Hangzhou Underwater World.
Does Grand Hyatt Hangzhou provide internet access?
Free Wi-Fi is available in the rooms and public areas of the hotel.
Is breakfast available at Grand Hyatt Hangzhou?
Breakfast is available for an additional charge of 198 CNY.
What business services are offered at Grand Hyatt Hangzhou?
The hotel features a comprehensive business center with personalized secretarial services and private work stations.
Can guests at Grand Hyatt Hangzhou have access to recreational activities?
Guests can enjoy walking tours and access the lounge bar for a relaxing drink.

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