"As a Globalist Member, my room has been upgraded to lake view one, even though the room is smaller than average 5 stars hotel one."
daniel1988622
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"Love the location. Faces the Xihu, so if you picked the room with Xihu view, it's lovely from late morning when it's bright and not misty."
Enna from Singapore
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"Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options."
Hoi Ching
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Grand Hyatt Hangzhou - A 5-star lakefront hotel with heated indoor pool, spa facilities, and multiple dining venues
Grand Hyatt Hangzhou occupies an iconic location on the east shore of West Lake, within walking distance of Hubin district's business, shopping, and entertainment centers. The 388 rooms feature modern decor, plush king-sized or twin beds, marble baths with separate tubs and showers, and work areas with high-speed Internet access, with options offering panoramic West Lake or city views. Five onsite restaurants serve Italian cuisine, local Hangzhou specialties, and international flavors, including a multi-award-winning signature restaurant with an extensive wine collection. Leisure facilities include a 25-meter heated indoor pool with skylight ceiling and pool bar, 24-hour fitness center with cardio and strength training equipment, and HUAN Spa offering massage and body treatments. The business center provides private work stations and secretarial services, while family amenities include educational programs for children. Guests at Grand Hyatt can enjoy West Lake's music fountain from the rooftop garden and access Regency Club lounge with Continental breakfast, afternoon tea, and evening cocktails.
Pros
Prime lakefront location within walking distance of Hubin district's business and entertainment centers
Heated 25-meter indoor pool with skylight ceiling and West Lake views
Multiple dining options including award-winning Hangzhou cuisine restaurant
Comprehensive spa and 24-hour fitness center with specialized equipment
Regency Club lounge with complimentary breakfast, tea, and cocktails
Cons
Single-use toiletries like toothbrushes and razors are no longer actively provided
The hotel's central location in the pedestrian zone may result in bustling surroundings
Must-do experiences
Wander along the serene West Lake at sunrise for stunning views.
Sample Dongpo pork at Lou Wai Lou for authentic Hangzhou flavor.
Visit Lingyin Temple for a peaceful escape amongst ancient trees.
Check out the vibrant Hefang Street for local snacks and crafts.
Take a boat ride on West Lake to see picturesque pagodas.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room Garden
2 persons
40 m²
2 Single beds
Shower
Air conditioning
room details
Twin Room
2 persons
40 m²
2 Single beds
Shower
Air conditioning
room details
King Room Club Access
2 persons
40 m²
1 King-size bed
Shower
Air conditioning
room details
Grand Premium Suite
2 persons
60 m²
1 King-size bed
Shower
Air conditioning
room details
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Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sports & Fitness
Fitness centre
Hiking
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
AM/FM alarm clock
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Dining Onsite
Grand Hyatt Hangzhou invites guests to embark on a culinary exploration with its diverse dining options. Delight in authentic Chinese flavors, indulge in succulent steaks, or savor Italian creations, all while enjoying picturesque views and inviting atmospheres.
湖滨28 28 HUBIN ROAD
Chinese
Ambiance
Contemporary dining with a focus on local culture.
Key Offerings
A fine selection of traditional Chinese dishes, served for both lunch and dinner, offering a taste of local heritage.