"As a Globalist Member, my room has been upgraded to lake view one, even though the room is smaller than average 5 stars hotel one."
daniel1988622
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"Love the location. Faces the Xihu, so if you picked the room with Xihu view, it's lovely from late morning when it's bright and not misty."
Enna from Singapore
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"Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options."
Hoi Ching
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Grand Hyatt Hangzhou - A luxury 5-star hotel with West Lake views, spa facilities, and a multi-award-winning signature restaurant
Featuring a striking curved façade designed to maximize views of West Lake, Grand Hyatt Hangzhou offers 388 rooms and suites with modern decor, marble baths, and high-speed internet access. Select accommodations provide panoramic West Lake or city views, with king-sized or twin beds, work areas, and Regency Club lounge access. Guests can dine at five on-site restaurants, including a signature venue showcasing authentic Hangzhou cuisine with an extensive wine collection. Leisure facilities include a 25-meter heated indoor pool, fitness center with Power Plate and TRX trainers, and HUAN Spa offering treatments for well-being. Situated in the Hubin district, the hotel is 300 meters from Longxiangqiao Metro and within walking distance of shopping and entertainment centers, including Hubin Yintai. Grand Hyatt Hangzhou also features a business center with secretarial services, meeting rooms, and complimentary one-hour boardroom usage for Regency Club guests.
Pros
Spacious rooms (34-36 m²) feature marble baths with separate tubs and showers, work areas, and West Lake or city views.
The multi-award-winning restaurant serves authentic Hangzhou cuisine alongside an extensive wine selection.
The 25-meter heated indoor pool with skylight ceiling and pool bar offers year-round relaxation.
Conveniently located in the Hubin district, within walking distance of shopping, dining, and entertainment centers.
Cons
Single-use toiletries such as toothbrushes and razors are no longer provided.
The hotel's central location may result in noise from nearby bustling streets.
Must-do experiences
Wander along the serene West Lake at sunrise for stunning views.
Sample Dongpo pork at Lou Wai Lou for authentic Hangzhou flavor.
Visit Lingyin Temple for a peaceful escape amongst ancient trees.
Check out the vibrant Hefang Street for local snacks and crafts.
Take a boat ride on West Lake to see picturesque pagodas.
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Select your room type
Grand Hyatt Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Club Access
2 persons
435 sq. feet
1 King-size bed
Shower
Air conditioning
room details
King Room Garden
2 persons
435 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Twin Room Garden
2 persons
435 sq. feet
2 Single beds
Shower
Air conditioning
room details
Twin Room
2 persons
435 sq. feet
2 Single beds
Shower
Air conditioning
room details
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Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
Facilities:
Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sports & Fitness
Fitness centre
Hiking
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
AM/FM alarm clock
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Dining Onsite
Grand Hyatt Hangzhou invites guests to embark on a culinary exploration with its diverse dining options. Delight in authentic Chinese flavors, indulge in succulent steaks, or savor Italian creations, all while enjoying picturesque views and inviting atmospheres.
湖滨28 28 HUBIN ROAD
Chinese
Ambiance
Contemporary dining with a focus on local culture.
Key Offerings
A fine selection of traditional Chinese dishes, served for both lunch and dinner, offering a taste of local heritage.