Grand Hotel Santa Lucia, Naples
About the Hotel
Grand Hotel Santa Lucia - A 4-star waterfront hotel with Belle Epoque elegance, bay views, and refined dining
This 4-star property dates back to 1906 and features 85 recently renovated rooms with parquet floors, individually controlled air conditioning, free Wi-Fi, minibars, and electronic key locks. Select accommodations offer jetted bathtubs, balconies, and panoramic views of Vesuvius and the Bay of Naples with Castel dell'Ovo in the foreground. The on-site Il Pavone restaurant serves refined revisions of classic Neapolitan dishes with local produce, overlooking Castel dell'Ovo. Located directly next to Santa Lucia Port and Castel dell'Ovo, Grand Hotel Santa Lucia provides 24/7 concierge service for transfers, private tours, and shopping suggestions. The property includes a fitness center, six meeting rooms for up to 180 persons, and offers laundry services. A free breakfast buffet is available each morning at Grand Hotel Santa Lucia's Santa Lucia Restaurant.
Pros
Direct waterfront location next to Santa Lucia Port with views of Castel dell'Ovo and Vesuvius
Recently renovated rooms feature parquet floors, jetted bathtubs in suites, and electronic key locks
24/7 concierge service arranges private tours, transfers, and shopping recommendations
Six meeting rooms with modern technical equipment accommodate up to 180 persons
Walking distance to Ovo Castle (0.3 miles) and Piazza del Plebiscito (0.5 miles)
Cons
The fitness center is temporarily closed for renovation
No pool or spa facilities available on the property
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel is situated in a great waterfront location, offering beautiful views of the bay and easy access to a variety of restaurants. The rooms have balconies that allow for a relaxing time observing the waterfront, but some rooms may lack a view. However, the hotel is conveniently located at Santa Lucia. The service is attentive and friendly without being overbearing, ensuring a pleasant stay. The dining experience is decent with a good variety for breakfast. Overall, the location is strategic, providing a safe and fashionable neighborhood with stunning views to the bay.
The hotel offers breathtaking views of the marina and Castel dell'ovo from rooms with charming balconies perfect for people-watching on the lively pedestrian street below. Although the location is fantastic for exploring Naples, it may not suit those seeking a quiet stay in town. The service was mixed with some attentive staff but also communication mishaps. The dining experience featured authentic local pastries but lacked a touch of luxury. Overall, the hotel provides a great value for its prime location and friendly atmosphere.
I couldn't have asked for a better location! Right by the waterfront and with lovely restaurants nearby. The rooms were spacious and had all the usual amenities, already cooled for my comfort. The hotel was clean, nicely furnished, and very spacious. The staff, while helpful when asked, could be a bit more proactive and friendlier. The service, however, was fantastic, adapting to all our needs with multiple rooms and guests arriving at different times. The dining experience offered a magnificent spread of delicious dishes. The location was stunning, right at the waterfront with a beautiful view of the harbor and Vesuvius Mountain. Overall, a fantastic stay with some minor service improvements needed.
What a lovely stay! The hotel surprised me with a very nice attention for our anniversary, and the room was cosy and well-equipped with beautiful water views from the balcony. The service had its ups and downs, but overall, it was a pleasant experience. The location was ideal, right in the middle of all happenings, but there were a few discomforts with the room's air conditioning. The dining experience was generally good, offering a taste of the local cuisine. A great spot with some minor room for improvement.