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23Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Zagrebacka 2, Neum, Bosnia-Herzegovina, 88390

Grand Hotel Neum Wellness & Spa - A beachfront hotel with multiple pools, Mediterranean dining, and conference facilities

Grand Hotel Neum Wellness & Spa offers 380 air-conditioned rooms with sea view balconies, LCD satellite TVs, minibars, safes, and free WiFi. Each room includes premium bedding and private bathrooms with bathtubs or showers and hairdryers. The property features three restaurants serving Mediterranean specialties with local meats and wines from Peljesac and Herzegovina vineyards, including a beachfront restaurant and rooftop Premium Lounge bar. Recreational amenities include an outdoor pool, indoor heated seawater pool, children's pool, Premium Infinity rooftop pool, private pebble beach accessible via three elevators, fitness center, sauna, Turkish bath, and wellness center with massage treatments. This 4-star hotel provides 10 meeting rooms, including a conference hall for 1000 people and a cinema hall. The 24-hour front desk offers room service, luggage storage, and facilities for disabled guests. A continental breakfast is available each morning at Grand Hotel Neum Wellness & Spa.

Pros

Direct elevator access to a private pebble beach with changing cabins and water sports

Rooftop Premium Infinity pool with panoramic views of Neum Bay

Conference facilities accommodating up to 1000 people with full audio-visual equipment

Wellness center includes infrared saunas, Turkish baths, and whirlpools

Multiple dining options including Mediterranean cuisine and local wine selection

Cons

The beach consists of pebbles and natural gravel rather than sand

Located 43.5 miles from Mostar, requiring transportation for city exploration

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Balcony Sea View
Max:
2 persons
220 sq. feet 
Bed options:
1 Single bed
Heating
Balcony
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Double or Twin Room Sea View
Max:
2 persons
305 sq. feet 
Bed options:
2 Single beds
Heating
Balcony
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Triple Room Sea View
Max:
3 persons
380 sq. feet 
Bed options:
1 King-size bed
Heating
Balcony
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Transportation and Accessibility

Transportation options

City Centre
Neum1700 ft
Airports
Mostar (OMO) 42.8 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Electric vehicle charging station

Sports & Fitness

  • Fitness centre
  • Table tennis
  • Mini golf

Services

  • Paid shuttle service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Saltwater pool
  • Seasonal outdoor pool
  • Heated swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Zagrebacka 2, Neum, Bosnia-Herzegovina, 88390
Map view
Zagrebacka 2, Neum, Bosnia-Herzegovina, 88390
Nearby
Crkva svetog Ivana
2200 ft
Neum Beach
2200 ft
Water Polo Court
3500 ft
Restaurants
ORKA Restaurant
1800 ft
Highway M2
Restoran Laguna
1900 ft
Kralja Tomislava bb
Bonaca
2000 ft
Kralja Tomislava bb
Restoran Jopi
2200 ft
Doktora Franje Tudmana Bb

Reviews and Ratings

Feedback from previous guests about their experience.
70%
enjoyed the hotel and leave a review
7.0/10
Very good
Rooms
7.8
Location
7.0
Service
6.2
Dining
5.8
Guest reviews
7.0/10
based on 5 reviews
8.2
8.2/10 based on 2033 reviews
George
United Kingdom, April  2024
6.0/10

My stay at the hotel was a mix of positives and negatives. The room with a sea view was nice, but some areas felt like unnecessary extra storage space. The service was lacking, with unfriendly staff trying to overcharge us and a crowded restaurant lacking organization. The location, despite offering a wonderful sea-view, had its downsides with crowding and inadequate facilities. The dining experience was subpar with a buffet that didn't live up to a 4-star standard.

Rooms
8.0
Staying in a room with a sea view was pleasant.
Service
5.0
The service was disappointing, with unfriendly staff and attempts to overcharge us.
Location
6.0
The location offered a wonderful sea-view but had issues with crowding and inadequate facilities.
Dining
5.0
The hotel restaurant's buffet was below a 4-star quality.
Facilities
5.0
The facilities were lacking in terms of organization and space.
Andrew
United States, December  2023
7.0/10

The hotel offers good-sized rooms that are big, modern, and clean, with a nice balcony providing a beautiful view of the sea for 3 nights. The property features interesting tunnels, an outdoor endless pool (not in function during my stay), and a half-closed pool. The service is a mix of friendly interactions with some instances of rudeness from who I assume was the manager. The location is spacious and clean, with access to a private beach and a huge pool, though the lack of sufficient sunbeds is noticeable. The dining experience was generally good, with excellent self-service options but mixed quality and overcrowding. Overall, it's a comfortable stay with a scenic view, but some aspects could be improved.

Rooms
8.0
The rooms were big, modern, and clean, featuring a nice balcony with a stunning sea view for 3 nights.
Service
7.0
The staff is very friendly overall, though there were moments of rudeness from the person I believe to be the manager.
Location
7.0
The location is spacious and clean, with access to a private beach and a large pool. However, the property needs more sunbeds for its size.
Dining
6.0
The dining experience offered a variety of choices with excellent self-service options, but the quality was not consistently high, and it could get crowded.
Facilities
7.0
The hotel features interesting tunnels, an outdoor endless pool (not operational during my stay), and a half-closed pool.
Patrick
United States, November  2023
7.6/10

The hotel has great rooms, lovely and helpful staff, but the atmosphere could be spooky at times. The location offers fantastic views and activities for kids, yet some areas need renewing. The dining experience could be hit or miss. A good value for the price.

Rooms
7.0
The rooms were ok and clean, but far from the indoor pool.
Service
9.0
The staff was very friendly, especially the restaurant manager who was very accommodating.
Location
8.0
The location offers spectacular views, a fantastic pool, beach access, but it needs some renewing.
Dining
6.0
The dining experience contained a variety of options, but quality was inconsistent.
Facilities
8.0
Facilities were satisfactory with access to a private beach and a huge pool.
Mark
United Kingdom, August  2023
6.6/10

My stay at the hotel was fantastic! The rooms were spacious and clean, offering a view of the sea free of charge. However, the outside endless pool wasn't operational during my visit, and the half-closed pool was a bit disappointing. The hotel's location was great, with spectacular views and fantastic amenities for kids, although it was inconveniently separated from the main bar.

Rooms
8.0
The rooms were spacious and clean, with a view of the sea free of charge.
Service
5.0
The service was a bit of a mixed bag. While the hotel Sunce in Neum staff were very nice and approachable, they were extremely unfriendly when we asked for a table. The promise of additional free features turned out to be misleading, resulting in unexpected charges at checkout.
Location
7.0
The hotel's location was fantastic with amazing views, although it was inconveniently separated from the main bar.
Dining
6.0
The dining experience was so-so; there was a decent variety of food but nothing extraordinary.
Facilities
7.0
The hotel had good facilities, including a pool, beach, and activities for kids.
Sean
United States, June  2023
6.8/10

My stay at the hotel was a mixed experience. The rooms were big, clean, and comfortable with a lovely big shower, which I really liked. However, I found some areas lacking in service and the noise level at times was a bit much. The location was convenient, and the dining options were adequate but not exceptional.

Rooms
8.0
I loved the big, clean, and comfortable rooms with the spacious shower.
Service
6.0
The service was a bit hit or miss overall, with some aspects being lacking.
Location
7.0
The location was convenient with easy access to the beach and other amenities.
Dining
6.0
The dining options were adequate but not particularly outstanding.
Facilities
7.0
The facilities were decent, but there were some areas for improvement.
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Rooms and Guests2 Guests, 1 Room