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23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Haldenstrasse 59, Lucerne, Switzerland, 6002

Grand Hotel Europe - A Belle Époque lakeside hotel with mountain views, multiple dining options, and extensive conference facilities

Grand Hotel Europe offers 177 individually furnished rooms with free WiFi, flat-screen TVs, and a mix of period and modern décor, including options with lake views and balconies. The property features two restaurants: Bellevue serves Swiss and international cuisine, while Europe Bar provides drinks and cocktails in a 1920s-inspired setting. Located 1640.4 ft from public transport links and a 20-minute walk from Lucerne's Old Town, the hotel provides access to Chapel Bridge, Lion Monument, and the Swiss Museum of Transport. Business amenities include a 1076.5 ft² conference room, multiple meeting spaces with projectors and black-out blinds, and a business center. Family services comprise interconnected rooms, sofa beds for children, and babysitting upon request. Private parking is available for CHF 25 per day at Grand Hotel Europe.

Pros

The Belle Époque architecture provides historical charm with modern 4-star amenities.

Multiple room categories offer lake views, balconies, and family-friendly configurations.

Two restaurants serve Swiss and international cuisine, with an additional bar and garden terrace.

Comprehensive conference facilities include 11 meeting rooms with capacities up to 200 people.

Free WiFi is available throughout the property, including guest rooms and conference areas.

Cons

Private parking incurs a daily fee of CHF 25 and has limited availability.

The 20-minute walk to Lucerne's Old Town may be challenging for guests with mobility concerns.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
325 sq. feet 
Bed options:
1 King-size bed
Bathtub
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Standard Double Room
Max:
2 persons
250 sq. feet 
Bed options:
2 Single beds
Bathtub
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Double Room Lake View
Max:
2 persons
315 sq. feet 
Bed options:
2 Single beds
Bathtub
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Transportation and Accessibility

Transportation options

City Centre
Lucerne3300 ft
Airports
Kloten (ZRH) 42.2 mi
Belp (BRN) 77.4 mi
Train
Lucerne Station4600 ft
Bus
Bus stop1400 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle

Services

  • Laundry
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Garden area

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Haldenstrasse 59, Lucerne, Switzerland, 6002
Map view
Haldenstrasse 59, Lucerne, Switzerland, 6002
Nearby
Haldenstrasse 31
St Mark's Church
2000 ft
Park
Dreilindenpark
2000 ft
Restaurants
Tivoli - Das Restaurant Am See
800 ft
Haldenstrasse 16A
Seecafe
2300 ft
Haldenstrasse 6 6006 Luzern
China Shanghai 3
2600 ft
Haldenstrasse 23
Takrai
3000 ft
Haldenstrasse 9
Rebstock Restaurant
3400 ft
St.-Leodegar-Strasse 3 6006 Lucerne
Hotel Hofgarten Restaurant
3400 ft
Stadthofstrasse 14 6006 Lucerne
Cafe Corso
3300 ft
Stiftstrasse 3

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
4/5 based on 624 reviews
8.1
8.1/10 based on 542 reviews
#39 of 71 hotels in Lucerne based on Tripadvisor
Katie
United States, March  2024
7.4/10

I had a mixed experience at the hotel. The room was decent but lacking some amenities like air conditioning and a refrigerator, which was a bit disappointing. However, the service from the staff was exceptional, and they even managed to secure tickets to a sold-out concert for us. The location was convenient for exploring the town, although the dining options were a bit confusing. The hotel facilities were sufficient for a comfortable stay.

Rooms
6.0
The room was equipped with basic amenities but missed important features like air conditioning and a refrigerator, which was a letdown.
Service
9.0
The staff was attentive, caring, and went above and beyond to assist us, even securing tickets to a popular concert that was sold out.
Location
8.0
The hotel's location was great for taking leisurely walks along the lake and exploring nearby attractions like the Swiss Transportation Museum.
Dining
7.0
The dining experience was a bit confusing and could have been better organized, but the food quality was satisfactory.
Facilities
7.0
The hotel had basic facilities that met our needs during the stay.
Friendly staff
Room amenities
Charles
United Kingdom, September  2023
7.0/10

The hotel is nicely located close to Luzern main station with a lovely view of the lake. The rooms are comfortable but lack some amenities. The service was a mix of impolite interactions for large groups and kind assistance with baggage. The location allows easy exploration of key sights in Luzern. The dining experience offers simple options, but the quality could be improved. Overall, a decent choice for its value.

Rooms
7.0
The rooms were comfortable but a bit basic in terms of amenities.
Service
7.0
The service had moments of impoliteness for large groups but was generally polite, nice, and helpful.
Location
9.0
The hotel is conveniently situated near Luzern main station, offering easy access to key attractions and a beautiful lakeside view.
Dining
6.0
The dining options were simple and could benefit from more variety and improved quality.
Facilities
6.0
The hotel provides basic facilities with room for improvement in dining options.
Lisa
United States, June  2023
7.8/10

I had a great stay at the hotel with its fantastic location close to the city center shops and restaurants. The room was nice but could use some modernizing. The service was excellent overall, although there was one small hiccup at breakfast. The dining experience offered a nice selection of Swiss delights. Overall, a good value for the money.

Rooms
7.0
The room was nice but in need of modernizing. There wasn't much walking space around the bed due to the layout.
Service
9.0
The service was excellent, very cordial and focused. However, there was a slight issue with one lady at breakfast.
Location
8.0
The hotel's location is ideal, within walking distance to the city center shops and restaurants. Also close to the lake for a lovely stroll.
Dining
8.0
The dining experience was delightful with a nice selection of breads, cheeses, and fresh fruits. However, there was room for improvement in the meat and cheese offerings.
Facilities
7.0
The hotel provided laundry and tours/ticket assistance services which added convenience to the stay.
Rachel
United States, June  2023
9.0/10

The hotel offers big and spacious rooms with beautiful balconies overlooking the lake. The cooling system doesn't cool the room but provides a scenic lake view. The service is top-notch with staff going above and beyond to assist. The location is convenient, close to public transportation and a pleasant walk to the town center. The dining experience is average but indulgent pastries stand out. Overall, a charming stay with a mix of pros and cons.

Rooms
8.5
The rooms are big and spacious with lovely balcony views of the lake.
Service
9.0
The service was excellent, with staff attentive to every need.
Location
9.5
The hotel's location is ideal, by the side of Lake Lucerne and close to public transportation.
Dining
6.5
The dining experience, while below average, features indulgent pastries.
Facilities
8.5
The hotel offers laundry and tours/ticket assistance.
Lake views
No air conditioning
Jim
United Kingdom, May  2023
7.4/10

I had a pleasant stay at the hotel with friendly service and a convenient location near the Swiss Transport Museum. The rooms were spacious and had a nice TV, but could benefit from updating. The dining was simple, and the facilities were adequate for my needs.

Rooms
7.0
The rooms were spacious and had a nice TV, but they could use some updating.
Service
9.0
The service was friendly and cooperative, making my stay enjoyable. They even helped secure tickets for a sold-out concert.
Location
8.0
The location was very good, offering a nice walk along the lake to the center of town.
Dining
6.0
The dining options were basic, with simple and not very varied choices. The quality was acceptable but could be improved.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Convenient location
Room updating needed
Chris
United Kingdom, May  2023
7.6/10

I absolutely loved my stay at the hotel! The rooms were big, comfortable, and extremely clean, although they were somewhat basic. The location was perfect, allowing me to explore the waterfront, the Swiss Transportation Museum, and the charming bridges of Luzern with ease. Despite the amazing views from my balcony overlooking the lake, I found the dining options to be a bit mediocre, not matching the high standards set by the beautiful surroundings. The service, unfortunately, left much to be desired, with impolite and unhelpful staff interactions taking away from an otherwise delightful experience.

Rooms
8.0
My room was clean and amazing, offering a beautiful balcony overlooking the lake and spacious interiors.
Service
5.0
The service, especially at the reception desk, was not friendly, and staff seemed annoyed when I asked for assistance. It was quite disappointing.
Location
9.0
The location of the hotel was fantastic, right in front of the lake and close to Luzern main station, making it convenient for exploring the city.
Dining
6.0
The dining experience at the hotel was not as extensive as expected, with limited choices, especially for individual guests.
Facilities
Clean
Impolite service
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Check-in
23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room