Grand Hotel Europe, Lucerne
About the Hotel
Grand Hotel Europe - A Belle Époque lakeside hotel with mountain views, multiple dining options, and extensive conference facilities
Grand Hotel Europe offers 177 individually furnished rooms with free WiFi, flat-screen TVs, and a mix of period and modern décor, including options with lake views and balconies. The property features two restaurants: Bellevue serves Swiss and international cuisine, while Europe Bar provides drinks and cocktails in a 1920s-inspired setting. Located 1640.4 ft from public transport links and a 20-minute walk from Lucerne's Old Town, the hotel provides access to Chapel Bridge, Lion Monument, and the Swiss Museum of Transport. Business amenities include a 1076.5 ft² conference room, multiple meeting spaces with projectors and black-out blinds, and a business center. Family services comprise interconnected rooms, sofa beds for children, and babysitting upon request. Private parking is available for CHF 25 per day at Grand Hotel Europe.
Pros
The Belle Époque architecture provides historical charm with modern 4-star amenities.
Multiple room categories offer lake views, balconies, and family-friendly configurations.
Two restaurants serve Swiss and international cuisine, with an additional bar and garden terrace.
Comprehensive conference facilities include 11 meeting rooms with capacities up to 200 people.
Free WiFi is available throughout the property, including guest rooms and conference areas.
Cons
Private parking incurs a daily fee of CHF 25 and has limited availability.
The 20-minute walk to Lucerne's Old Town may be challenging for guests with mobility concerns.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Laundry
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Garden area
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The room was decent but lacking some amenities like air conditioning and a refrigerator, which was a bit disappointing. However, the service from the staff was exceptional, and they even managed to secure tickets to a sold-out concert for us. The location was convenient for exploring the town, although the dining options were a bit confusing. The hotel facilities were sufficient for a comfortable stay.
The hotel is nicely located close to Luzern main station with a lovely view of the lake. The rooms are comfortable but lack some amenities. The service was a mix of impolite interactions for large groups and kind assistance with baggage. The location allows easy exploration of key sights in Luzern. The dining experience offers simple options, but the quality could be improved. Overall, a decent choice for its value.
I had a great stay at the hotel with its fantastic location close to the city center shops and restaurants. The room was nice but could use some modernizing. The service was excellent overall, although there was one small hiccup at breakfast. The dining experience offered a nice selection of Swiss delights. Overall, a good value for the money.
The hotel offers big and spacious rooms with beautiful balconies overlooking the lake. The cooling system doesn't cool the room but provides a scenic lake view. The service is top-notch with staff going above and beyond to assist. The location is convenient, close to public transportation and a pleasant walk to the town center. The dining experience is average but indulgent pastries stand out. Overall, a charming stay with a mix of pros and cons.
I had a pleasant stay at the hotel with friendly service and a convenient location near the Swiss Transport Museum. The rooms were spacious and had a nice TV, but could benefit from updating. The dining was simple, and the facilities were adequate for my needs.
I absolutely loved my stay at the hotel! The rooms were big, comfortable, and extremely clean, although they were somewhat basic. The location was perfect, allowing me to explore the waterfront, the Swiss Transportation Museum, and the charming bridges of Luzern with ease. Despite the amazing views from my balcony overlooking the lake, I found the dining options to be a bit mediocre, not matching the high standards set by the beautiful surroundings. The service, unfortunately, left much to be desired, with impolite and unhelpful staff interactions taking away from an otherwise delightful experience.