Grand Hotel National Luzern, Lucerne
About the Hotel
Grand Hotel National Luzern - A 5-star lakefront hotel with Empire-style rooms, multiple dining venues, and a pool floor
Located directly on Lucerne's lakeside promenade in Old Town, this 5-star hotel offers 62 guest rooms and suites with Empire-style furnishings, minibars, and Nespresso machines; lake-view rooms include binoculars. Six restaurants and bars serve diverse cuisines: Sharing Brasserie Juliette features French sharing plates, Klingler's Ristorante offers homemade pasta, Jialu National prepares authentic Chinese dishes, and the National Bar operates daily. The property includes a pool floor with a swimming pool, sauna, and massage services, plus two ballrooms accommodating up to 280 attendees. Grand Hotel National Luzern is a 10-minute walk from Lucerne train station and KKL, with Chapel Bridge 9 minutes away on foot. Valet parking costs CHF 35 daily, and residences provide full kitchens and access to the pool floor.
Pros
Direct lakefront location with panoramic mountain views
Multiple dining options including French, Italian, and Chinese cuisines
Swimming pool and sauna facilities on the pool floor
Proximity to Old Town shops and major landmarks
Valet parking and 24-hour concierge services
Cons
Some city-view rooms lack air conditioning, using cooling ventilation instead
Valet parking incurs an additional daily fee
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Water sports
- Skiing
- Hiking
- Cycling
- Golf course
- Fishing
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Casino
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Sauna
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- iPad
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a memorable stay at the Grand Hotel National. The room had a slight issue with a leaky toilet smell, but it offered a beautiful view from the large windows with balconies. The service was exceptional, with staff going out of their way to make our stay special. The location was ideal, right on Lake Lucerne, allowing us easy access to key sites. The dining experience was relaxing and diverse, offering a mix of buffet and a la carte options. Overall, a great choice for a luxury stay in Lucerne.
I had a wonderful stay at the hotel with grandiose and very generous rooms overlooking Lake Lucerne, creating the perfect ambiance with large windows and balconies. The service was amazing, although a bit unfriendly initially but they were patient and helpful when giving insights on area sights and restaurants. The location was small yet clean and a little dated but impeccable for exploring the old town center, famous bridges, and the Lion Monument, all within walking distance. The dining experience, while impressive, had limited options. The hotel facilities were top-notch, offering a once-in-a-lifetime experience that I would likely return to. Overall, a great stay with a mix of positives and some areas for improvement.
I had a delightful stay at the hotel. The rooms were uniquely furnished and the modern bathrooms were a nice touch, although the wooden floors could be a bit noisy. The service was impeccable, with polite and courteous staff members. The location was perfect, offering a great view of the lake and mountains while being close to all the attractions. The dining experience was peaceful, although the breakfast options were basic. Overall, a great value for money.
The hotel is perfectly situated along the water, right between Transport Museum and the old town. The service was excellent, and the facilities are really good. However, the dining experience was nice, with a la carte eggs and pancakes, but could offer more variety. The location is perfect for those looking for a once-in-a-lifetime experience.
The hotel offers spacious rooms with high ceilings, large windows, and balconies, making it ideal for families with kids. However, the property needs a renovation to enhance the overall experience. The service is friendly and helpful, although there might be communication issues during check-in. The location, while a bit dated, is convenient near the rail station and key attractions. The dining experience is good but can have inconsistent charges. Additional facilities are available but might lack modern updates.
My stay at the hotel was a mix of highs and lows. The rooms were immaculately clean and fully equipped, offering beautiful lake views from the balcony. However, there was an abundance of spiders around, which was a definite downside.
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