Doubletree By Hilton Grand Key Resort, Key West
About the Hotel
Doubletree By Hilton Grand Key Resort - A tropical resort with a zero-entry pool, airport shuttle, and access to Smathers Beach
This 4-star resort features a zero-entry outdoor pool with cabanas, Gumbo Limbo Tiki Bar serving poolside refreshments, and Palm Haven Restaurant offering seafood and Key West specialties. All rooms include free WiFi, premium bedding, laptop-compatible safes, air conditioning, and select accommodations feature private balconies or sofa beds. Doubletree By Hilton Grand Key Resort provides complimentary shuttle service to Key West International Airport (3 miles away) and Old Town Key West, with access to Smathers Beach through the DoubleTree Beach Club. The property includes a 24-hour fitness center, business center, and meeting facilities for up to 300 guests. A daily resort charge covers parking, shuttle service, and beach club access. Pets are allowed in designated rooms, and the hotel offers concierge services and wedding facilities. Guests can enjoy breakfast at Palm Haven Restaurant for an additional fee.
Pros
Complimentary shuttle service to Key West International Airport and Old Town
Access to DoubleTree Beach Club at Smathers Beach with various beach activities
Pet-friendly rooms available for guests traveling with animals
Free self-parking and WiFi included in the daily resort charge
Meeting and event spaces accommodate up to 300 people with A/V equipment
Cons
Breakfast is available for an additional fee rather than included
The resort charge is mandatory daily despite covering certain amenities
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Services
- Free airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
My stay at the hotel was great! The rooms were spacious and comfortable, there was plenty of parking available, and the nice pool was a bonus. The free shuttle service to Duval Street was very convenient. However, the room could use some furniture upgrades.
After having the delicious chocolate chip cookies, I found the hotel to be a mixed bag. The rooms were very rough and in need of updating; for example, the bathroom door had a crooked frame. On the upside, the service was absolutely amazing, with the staff being so very helpful and accommodating. The location, although nice with foliage and free-to-use cabanas, required Uber or taxis to reach busier areas. Dining was a little overpriced but offered a nice selection. Overall, a stay with ups and downs.
The hotel had a mix of pros and cons. The rooms were clean, comfortable, and cozy, but there was a mildew smell present. The service was a bit hit or miss, with some helpful staff in planning activities but also loud behavior near rooms. The location was in a quieter area of Key West but still convenient. The dining experience offered a good variety but lacked food descriptions. Overall, a decent stay with room for improvement.