What are the check-in and check-out times at Best Western The Grand Hotel Hartlepool?
Check-in is from 15:00 and check-out is by 11:00.
75 photos
Best Western The Grand Hotel Hartlepool, Hartlepool
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Key details
About the Hotel
Swainson Street, Hartlepool, TS24 8AA,
- Close to the marina
Nice
6.9
7.2
3.0
3.8
Best Western The Grand Hotel Hartlepool - A landmark property with modern rooms, Indian and Italian dining, and event facilities
With a 4-star rating, Best Western The Grand Hotel Hartlepool offers elegantly decorated rooms featuring flat-screen TVs, tea and coffee facilities, and modern en suite bathrooms. The property includes two on-site restaurants: Mumbai, serving Indian cuisine, and Italia Restaurant, offering fine Italian dishes in the basement. Guests can unwind in the Pearl Bar with a modern ambiance. Situated just over 2 km from sandy beaches and a short walk from Hartlepool's marina, the hotel is adjacent to a shopping center and within a 15-minute walk of Victoria Park. Event facilities include conference spaces, a ballroom, and complimentary Wi-Fi throughout. Cooked-to-order breakfast is available on weekdays from 7 AM to 9:30 AM at Best Western The Grand Hotel Hartlepool.
Pros
Recently refurbished rooms with modern amenities.
Multiple dining options, including Indian and Italian cuisine.
Close proximity to the marina, shopping, and Victoria Park.
Event spaces and business-friendly facilities available.
Cons
Limited breakfast hours on weekdays.
Must-do experiences
- Visit the Historic Quay for stunning views and rich history.
- Savor fish and chips at The Fisherman's Wharf, a local favorite.
- Explore the Hartlepool Maritime Experience for nautical adventures.
- Discover the hidden gem of the Museum of Hartlepool for local culture.
- Enjoy a stroll at Seaton Carew beach; it's perfect for sunsets.
Select your room type
Best Western The Grand Hotel Hartlepool offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Single Room Non-Smoking2 persons22 sq. feet1 Single bedroom details
- Standard Double Room Non-Smoking2 persons22 sq. feet1 Double bedroom details
- Superior Double Room Non-Smoking2 persons22 sq. feet1 Double bedroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- No smoking on site
- Car park
- 24-hour reception
- Pets allowed
- Security
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Show more
Dining Onsite
Experience a delightful culinary journey at Best Western The Grand Hotel Hartlepool, where British flavors take center stage. From hearty breakfasts to joyful family-friendly dining, guests are invited to indulge in authentic cuisine served in a warm and inviting atmosphere.
Location
Swainson Street, Hartlepool, TS24 8AA,
Explore Hartlepool
Local Highlights
Hartlepool Quay
15 minutes' walk
Historic waterfront with shops, cafes, and museums including the National Museum of the Royal Navy for maritime enthusiasts.
Museum of Hartlepool
20 minutes' walk
Insightful exhibits on local history and culture, with occasional free admission days and guided tours.
Victoria Park
7 minutes' walk
A picturesque park featuring manicured gardens, play areas, and sports facilities perfect for family outings.
HMS Trincomalee
19 minutes' walk
An iconic restored warship, offering tours and a captivating glimpse into naval history right by the sea.
Crimdon Dene Beach
10 minutes' drive
Ideal for sunbathing and beach sports, this sandy beach offers a fun escape for families and relaxation seekers.
Summerhill Country Park
25 minutes' walk
A scenic park with walking trails and picnic areas, offering a serene outdoor experience while being close to nature.
Mumbai Majestic Indian Dining
1 minute' walk
Authentic Indian cuisine with a cozy ambiance; known for aromatic curries and flavorful biryanis. Reservations recommended.
Marco Polo Restaurant
5 minutes' walk
Charming Italian restaurant offering homemade pasta and pizza with a warm atmosphere. Perfect for couples and families.
Hartlepool Monkey
15 minutes' walk
A fun children's soft play area with activities for all ages, catering to family-friendly outings.
The Grand Hotel Bar
1 minute' walk
Lively bar with live music events and cocktails, perfect for night outs and mingling with locals.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:00
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby at .
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP 9.5 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2008
Number of floors:
5
Number of rooms:
51
Former name
BEST WESTERN The Grand Hotel
Reviews and Ratings
Feedback about Best Western The Grand Hotel Hartlepool from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Clean room
Stunning building
Free parking
Superb food
Cons
Small bed
Guest reviewsbased on 625 reviews
John from United States
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: February 09, 2026
7/10
Acceptable Stay
friendly staff helpful staff improved breakfast locked hotel late check-in missing receptionist
The staff were very friendly. They seemed happy to help with any issues.
The hotel was locked when I arrived. A cleaner let me in. Check-in was not available until 4 PM. I felt uncomfortable because no receptionist was present.
0 Helpful
Naomi from Israel
Family with children
Standard Double Room
3 nights in November 2025
|
Reviewed: February 08, 2026
9/10
new carpets high standard
The refurbishment included new carpets in the corridors leading to the bedrooms. Bathrooms have been completed to a high standard. I am very grateful for that. The room was well furnished and comfortable. That gave me what I expected. I found the breakfast to be good and well presented. I could start the day with energy.
The water temperature in the shower was difficult to control and became too hot.
0 Helpful
Layla from United Kingdom
Couple
Suite Double Bed
3 nights in November 2025
|
Reviewed: January 03, 2026
9.5/10
admirable lodging
friendly receptionist thoughtful gesture elegant bathroom
the receptionist was friendly. she upgraded our room, a very thoughtful gesture. the room was beautiful, it had an elegant bathroom. the location of the hotel is perfect, near the marina.
Dining
9/10
the hotel includes an india restaurant. i found the food to be delicious and the service was great. i went twice, the restaurant staff was very cute.
Location
10/10
the hotel is close to many amenities and the shopping center. it is a short walk to the sea front. local beaches at seaton and crimdon are easy to access by car.
Rooms
10/10
my room was huge and very clean. the bed was comfortable. the blackout curtains worked well and aided sleep. tea and coffee were regularly topped up
Facilities
9/10
the hotel has a car park on site. this made arrival and departure very convenient. it has great architecture.
0 Helpful
|
Show more reviews
FAQs
About Best Western The Grand Hotel Hartlepool
What are the breakfast options at Best Western The Grand Hotel Hartlepool?
Cooked-to-order breakfasts are available for an additional charge of £9.
What dining options are available on-site at Best Western The Grand Hotel Hartlepool?
The hotel features an Indian restaurant, Mumbai, and a British restaurant, The Grand Restaurant.
How far is Best Western The Grand Hotel Hartlepool from Hartlepool Railway Station?
The hotel is 500 meters from Hartlepool Railway Station.
What nearby attractions are close to Best Western The Grand Hotel Hartlepool?
Nearby attractions include Hartlepool Marina (2 km) and Victoria Park (1 km).
What room amenities does Best Western The Grand Hotel Hartlepool provide?
Rooms are equipped with a flat-screen satellite TV, tea and coffee facilities, and modern en suite bathrooms.
What languages does the staff speak at Best Western The Grand Hotel Hartlepool?
The staff primarily speaks English.
How far is Best Western The Grand Hotel Hartlepool from the nearest beach?
The hotel is just over 2 km from the nearest sandy beaches.
What facilities are available for business travelers at Best Western The Grand Hotel Hartlepool?
The hotel offers event facilities, including conference space and meeting rooms.
What is the theme of Best Western The Grand Hotel Hartlepool?
The hotel features themes of history, family, and business.
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