Boulevard Kukulcan Km. 8.50,
Cancun,
Mexico,
77500,
Quintana Roo
-
Close to the beach
Great
8.0
7.8
/10
Loved by guests
Beach access
Friendly staff
Wonderful room
Excellent waiters
"Best beach and great view from my corner room."
Daniela Arias from Colombia
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"The hotel was absolutely stunning. Staying in the tower was awesome with the ocean view and balcony."
Andrew from United States
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"Resort provided complementary pick up from Airport."
Laima from United States
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Altitude At Krystal Grand Cancun - An all-inclusive 5-star resort with three outdoor pools, spa services, and sea-view suites
This 5-star all-inclusive resort in Zona Hotelera features 100 air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms offering complimentary toiletries and bathrobes. Select suites include balconies with sea views and access to a private pool. Guests at Altitude At Krystal Grand Cancun can dine at four onsite restaurants serving Mexican and Italian cuisine, including Risotto, with a free cooked-to-order breakfast available daily. The property offers three outdoor swimming pools, a poolside bar, BEACH HOUSE SPA with aromatherapy and hydrotherapy treatments, and a fitness center. Located within 0.5 miles of Caracol Beach, Forum Beach, and Cancun Convention Center, the resort provides complimentary wireless Internet access, a business center, and concierge services. Babysitting/childcare and dry cleaning/laundry services are available at Krystal.
Pros
Select suites feature private pools with sea views and soundproof walls.
BEACH HOUSE SPA offers hydrotherapy treatments and aromatherapy sessions.
Multiple dining options include four restaurants and a complimentary cooked-to-order breakfast.
The Zona Hotelera location provides proximity to Caracol Beach and nightlife venues within 0.5 miles.
Business amenities include a full business center and complimentary wireless Internet access.
Cons
Reservations are required for spa treatments and massage services.
No pets or service animals are permitted on the property.
Must-do experiences
Savor Tacos al Pastor at El Fogoncito for local flavor.
Visit Mercado 28 for authentic crafts and street food delights.
Take a day trip to the ancient ruins of Tulum along the coast.
Explore the interactive Museo Maya de Cancun for cultural insights.
Relax at the hidden Playa Delfines for stunning ocean views.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
50 m²
2 Double beds
Shower
Coffee machine
room details
Altitude Suite ocean front
2 persons
51 m²
1 King-size bed
Shower
Coffee machine
room details
Altitude Corner Suite Ocean Front
2 persons
56 m²
1 King-size bed
Shower
Coffee machine
room details
Altitude Corner Suite Partial Ocean View
2 persons
56 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Yoga class
Aerobics
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Plunge pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Altitude At Krystal Grand Cancun offers an array of dining venues where guests can indulge in authentic regional flavors and international cuisine. From family-friendly settings to serene beachside locations, each restaurant brings a unique culinary experience to the forefront, providing a delightful journey for the senses.
Restaurant O
Mexican and International
Ambiance
Family-friendly atmosphere perfect for gatherings.
Key Offerings
A varied menu featuring local delicacies alongside international favorites, complemented by a delightful breakfast spread.
Reservation
No
Breakfast from 6:30 AM to 11:00 AM and Dinner from 5:00 PM to 11:00 PM.
Risotto
Italian
Ambiance
Warm and inviting, family-friendly setting for a cozy dinner.
Key Offerings
Classic Italian dishes focusing on pasta, risottos, and exquisite sauces, designed to transport diners to the heart of Italy.
Reservation
No
Dinner from 6:30 PM to 11:00 PM.
Ayami
Asian
Ambiance
Family-friendly space with an eclectic Asian decor.
Key Offerings
A selection of Asian cuisine that includes sushi, stir-fries, and traditional dishes, allowing diners to explore diverse flavors.
Reservation
No
Dinner from 6:30 PM to 11:00 PM.
The Grill
Steakhouse and Grill/BBQ
Ambiance
Casual, family-friendly atmosphere perfect for lunch or dinner.
Key Offerings
A selection of prime cuts and grilled specialties, served alongside an array of sides that enhance the meal experience.
Reservation
No
Lunch and Dinner from 12:00 PM to 11:00 PM.
Red Fish
Seafood
Ambiance
Lively, family-friendly setting right by the beach.
Key Offerings
Freshly caught seafood served in various styles, perfect for brunch and lunch while soaking up the sun.