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From500US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
-
Close to the beach
Great
8.0
7.8
/10

Altitude At Krystal Grand Cancun - An all-inclusive 5-star resort with three outdoor pools, spa services, and sea-view suites

This 5-star all-inclusive resort in Zona Hotelera features 100 air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms offering complimentary toiletries and bathrobes. Select suites include balconies with sea views and access to a private pool. Guests at Altitude At Krystal Grand Cancun can dine at four onsite restaurants serving Mexican and Italian cuisine, including Risotto, with a free cooked-to-order breakfast available daily. The property offers three outdoor swimming pools, a poolside bar, BEACH HOUSE SPA with aromatherapy and hydrotherapy treatments, and a fitness center. Located within 0.5 miles of Caracol Beach, Forum Beach, and Cancun Convention Center, the resort provides complimentary wireless Internet access, a business center, and concierge services. Babysitting/childcare and dry cleaning/laundry services are available at Krystal.

Pros

Select suites feature private pools with sea views and soundproof walls.

BEACH HOUSE SPA offers hydrotherapy treatments and aromatherapy sessions.

Multiple dining options include four restaurants and a complimentary cooked-to-order breakfast.

The Zona Hotelera location provides proximity to Caracol Beach and nightlife venues within 0.5 miles.

Business amenities include a full business center and complimentary wireless Internet access.

Cons

Reservations are required for spa treatments and massage services.

No pets or service animals are permitted on the property.

Must-do experiences

  • Savor Tacos al Pastor at El Fogoncito for local flavor.
  • Visit Mercado 28 for authentic crafts and street food delights.
  • Take a day trip to the ancient ruins of Tulum along the coast.
  • Explore the interactive Museo Maya de Cancun for cultural insights.
  • Relax at the hidden Playa Delfines for stunning ocean views.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
50 m² 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
51 m² 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Ocean Front
2 persons
56 m² 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
56 m² 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Altitude At Krystal Grand Cancun offers an array of dining venues where guests can indulge in authentic regional flavors and international cuisine. From family-friendly settings to serene beachside locations, each restaurant brings a unique culinary experience to the forefront, providing a delightful journey for the senses.
Altitude At Krystal Grand Cancun Restaurant photo
Altitude At Krystal Grand Cancun Restaurant photo
Altitude At Krystal Grand Cancun Restaurant photo

Restaurant O

Mexican and International
Ambiance
Family-friendly atmosphere perfect for gatherings.
Key Offerings
A varied menu featuring local delicacies alongside international favorites, complemented by a delightful breakfast spread.
Reservation
No
Breakfast from 6:30 AM to 11:00 AM and Dinner from 5:00 PM to 11:00 PM.

Risotto

Italian
Ambiance
Warm and inviting, family-friendly setting for a cozy dinner.
Key Offerings
Classic Italian dishes focusing on pasta, risottos, and exquisite sauces, designed to transport diners to the heart of Italy.
Reservation
No
Dinner from 6:30 PM to 11:00 PM.

Ayami

Asian
Ambiance
Family-friendly space with an eclectic Asian decor.
Key Offerings
A selection of Asian cuisine that includes sushi, stir-fries, and traditional dishes, allowing diners to explore diverse flavors.
Reservation
No
Dinner from 6:30 PM to 11:00 PM.

The Grill

Steakhouse and Grill/BBQ
Ambiance
Casual, family-friendly atmosphere perfect for lunch or dinner.
Key Offerings
A selection of prime cuts and grilled specialties, served alongside an array of sides that enhance the meal experience.
Reservation
No
Lunch and Dinner from 12:00 PM to 11:00 PM.

Red Fish

Seafood
Ambiance
Lively, family-friendly setting right by the beach.
Key Offerings
Freshly caught seafood served in various styles, perfect for brunch and lunch while soaking up the sun.
Reservation
No
Brunch and Lunch from 11:00 AM to 6:00 PM.

La Taqueria

Mexican
Ambiance
Vibrant, family-friendly atmosphere highlighting Mexican culture.
Key Offerings
Authentic tacos and traditional Mexican dishes that showcase rich flavors and family recipes.
Reservation
No
Dinner from 7:00 PM to 11:00 PM.

The Beach Bar & Grill

American and Mexican
Ambiance
Relaxed beachside setting ideal for lounging during the day.
Key Offerings
Casual bites and refreshing drinks, perfect for a midday snack or a leisurely lunch.
Reservation
No
Brunch and Lunch from 10:00 AM to 6:00 PM.

Location

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Map view
Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
330 m
Restaurants
Restaurante Ayami
40 m
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
110 m
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
160 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
220 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
170 m
Boulevard Kukulkan
La Joya
200 m
Kukulcan Blvd 9. 5
Tradewinds Restaurant
110 m
Boulevard Kukulcan The Royal Caribbean
El Mercado
330 m
Boulevard Kukulcan Hyatt Ziva
The Moongate
150 m
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
330 m
Blvd Kukulkal Km. 9.5
Explore Cancun
Activities Around Altitude At Krystal Grand Cancun
Top Attractions
Activities
Dining
Entertainment
Delphinus Dreams
4 minutes walking
Delphinus Dreams offers swim-with-dolphins experiences, ideal for families and marine enthusiasts.
Coco Bongo
Coco Bongo
12 minutes walking
Coco Bongo is famous for its vibrant shows and nightlife, featuring acrobatics and live music.
Playa Gaviota Azul
12 minutes walking
A beautiful beach known for its clear waters, ideal for sunbathing and swimming.
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
5 minutes driving
A museum showcasing traditional Mexican art and crafts, perfect for cultural exploration.
Water Sports
12 minutes walking
Try jet skiing or parasailing at nearby beaches, with rental services available.
Yoga on the Beach
12 minutes walking
Relaxing yoga sessions offered on the beach, fostering wellness amidst serene surroundings.
Restaurante Ayami
Restaurante Ayami
1 minute walking
Known for Japanese-Peruvian fusion, Ayami features sushi and fresh ceviche in a chic setting.
Restaurant Le Basilic
Restaurant Le Basilic
2 minutes walking
French cuisine in an elegant atmosphere, with signature dishes like duck confit and risottos.
Isla Contoy
Isla Contoy
3 minutes walking
Fresh seafood in a laid-back ambiance, featuring local specialties and beachfront views.
The City Nightclub
The City Nightclub
12 minutes walking
An electrifying nightclub known for its lively atmosphere and top DJs spinning the latest hits.
Daddy'O
Daddy'O
12 minutes walking
A hotspot for nightlife, providing an upscale vibe and dynamic dance floors for all ages.
Transportation and Accessibility
City Centre
Cancun17 min  ·  11.0 km
Airports
Cancun International Airport (CUN)36 min  ·  24.0 km
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  26.5 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun
FAQs
About Altitude At Krystal Grand Cancun
What is the check-in and check-out policy at Altitude At Krystal Grand Cancun?
Check-in is at 15:00 and check-out is at 12:00.
How far is Altitude At Krystal Grand Cancun from Cancún International Airport?
The hotel is located 22 km from Cancún International Airport.
Are there family-oriented amenities at Altitude At Krystal Grand Cancun?
The hotel features a kids' club, children's pool, and babysitting/childcare services.
What are the pool facilities at Altitude At Krystal Grand Cancun?
Guests can enjoy three outdoor swimming pools, including a heated pool and a children's pool.
What amenities are provided in the rooms at Altitude At Krystal Grand Cancun?
Rooms include air conditioning, a flat-screen TV, a minibar, and complimentary toiletries.
Are there wellness facilities available at Altitude At Krystal Grand Cancun?
The hotel has a full-service spa offering a variety of treatments and fitness classes.
Is parking available at Altitude At Krystal Grand Cancun?
Free private parking is available on-site without a reservation.
What are some attractions near Altitude At Krystal Grand Cancun?
Popular attractions include Coco Bongo entertainment venue (1 km), Caracol Beach (0.5 km), and La Isla Shopping Mall (4 km).
Which languages are spoken by the staff at Altitude At Krystal Grand Cancun?
Staff at the hotel speak both English and Spanish.
Can I find shops or cafes nearby Altitude At Krystal Grand Cancun?
There are nearby dining options, including La Bastille (0.5 km) and Hard Rock Cafe (0.5 km).
Is internet access provided at Altitude At Krystal Grand Cancun?
Complimentary Wi-Fi is available throughout the property.

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